PU Luong Bocbandi Retreat

We were so looking forward to our 3 night stay here but sadly it was disappointing. The pool looks wonderful but there was algae all over the bottom of it and it was particularly bad at one end. The staff were friendly but spoke very little English so difficult to communicate. The restaurant was hit and miss and most times it was miss. Breakfast omelettes were well done but coffee was a disaster. It was far too strong, often cold and milk was hidden away and only a jug equivalent to half a cup was provided at any one time. Guests had to wait until the milk was retrieved from its hidden location for the jug to be filled again. There was no hot water available so we couldn’t dilute the strong coffee. We ordered pizza for lunch one day and it took one hour to arrive. One meal we enjoyed was grilled chicken with honey which came with rice and a salad. We decided to order it again and a completely different meal was provided. This time it came with a thick sauce, chips and salad. Room service was adequate but the mini bar wasn’t replaced. I had filled out the form but it wasn’t taken so when I paid the bill I had to add it to the account. On checking out I was told I had to pay for the minibar but I pointed out I had already paid it. We were venturing out on a walk one day when it had been raining and the steps and ramps were extremely slippery and dangerous. My husband slipped and grazed his arm but it could have been a lot worse. We were wearing hiking shoes suitable for walking in these conditions so it wasn’t as if we were wearing unsuitable footwear. The concept of the resort is wonderful but unfortunately the execution leaves a lot to be desired.

My room was clean and the staff were friendly and helpful. Be prepared to have a very quick shower as the water turns cold. Beware of the slippery surface when entering and leaving the premises. As you enter from the road and are facing the property enter via the right side. There are steps. Was a nice stay.

The resort is lovely, with stunning large rooms - ours had a balcony. The staff are friendly and helpful. Food at the restaurant is average unfortunately, with a few good standouts, such as the pumpkin soup and the fried spring rolls. Extremely steep site, which allows for the great views, but is a hard climb at the end of the day and feels borderline dangerous in the rain. Gorgeous view from the infinity swimming pool over the terraced river fields and mountains.

Room, staff, dinning room, pool…in general are nice. However, there is no pen and notepads for guests to note and no rail to hang wet towels in the bathroom. I would come back when Puluong in havest season. The breakfast, lunch and dinner are nice. Its to much with little eaters like us

Arrived to eco “retreat” to find adjacent building works that we were uninformed of. Rooms nice enough. Staff lovely but diggers outside at 7:20 am until dusk unacceptable. Feeling disappointed and can’t wait to leave. All I can say is check that they’ve finished before you plan to arrive.

Un hôtel constitué de plusieurs maisons-chambres sur pilotis à flanc de colline offrant une belle vue. Il faut crapahuter dur pour atteindre les chambres, ce qui n’est pas facile. À signaler que la douche a très peu de pression d’eau, ce qui la rend difficilement utilisable. Que ce soit pour le dîner ou le petit déjeuner, ce n’est absolument pas génial, très peu de choix. Il faut commander ce que l’on souhaite pour le petit déjeuner la veille au soir. En cette période d’hiver, je pense être le seul client. Ceci explique cela. Ambiance Shining…