InterContinental Bali Sanur Resort

Các đánh giá InterContinental Bali Sanur Resort

InterContinental Bali Sanur Resort

Jl. Kusuma Sari No.8, Sanur, Denpasar, Bali, Province of Bali, 80227, IndonesiaXem thông tin khách sạn
InterContinental Bali Sanur Resort
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Chúng Tôi Khớp Giá
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Đánh giá của khách

8.1/10
Rất Tốt
135 đánh giá
Đánh giá đã xác thực
Vị trí8.1
Trang thiết bị7.7
Dịch vụ8.6
Vệ sinh7.8
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Sắp xếp theo:
Tất cả đánh giá(135)
Đánh giá tích cực(31)
Đánh giá có ảnh/video(13)
Thời gian lưu trú tuyệt vời!(10)
Tầm nhìn ra biển tuyệt vời(9)
Dịch vụ tuyệt vời(9)
Gần biển(9)
Bể bơi sạch sẽ(7)
Hồ bơi tuyệt vời(7)
Đánh giá tiêu cực(4)
320218****
Suite Đôi Junior Nhìn ra khu vườn
Lưu trú vào thg 12, 2023
Gia đình
17 đánh giá
10/10
Nổi Bật
Đăng tải vào 17 thg 1, 2024
Phòng sạch sẽ, hợp vệ sinh, ngăn nắp, tiện nghi và sáng sủa mình rất thích! Các dịch vụ của khách sạn từ lễ tân, nhân viên phục vụ ăn sáng và người gác cửa đều ân cần và chu đáo! Sẽ tiếp tục ở lại lần sau.
Văn bản gốcBản dịch của Google
Phản Hồi Từ Khách Sạn: Dear User,Thank you for sharing your valuable feedback on Trip.com and for choosing InterContinental Bali Sanur Resort your hotel during your travel in Sanur.We look forward to welcoming you again whenever your travels bring you back to Sanur. If there is anything that we can assist you to plan for your future visits, please do not hesitate to contact us, please don't hesitate to contact us. We'll be more than happy to assist youRegards,Mauro LeoneCluster General Manager InterContinental Bali Sanur Resort
Yijingniming
Suite Đôi Junior Nhìn ra khu vườn
Lưu trú vào thg 6, 2023
Gia đình
104 đánh giá
6.5/10
Đăng tải vào 22 thg 7, 2023
Một số phòng trong khách sạn đang được cải tạo và tôi không rõ lối vào của khách ở đâu? ! Bạn chỉ có thể đi ô tô điện hoặc đi bộ trên những con đường mòn không được chải chuốt kỹ lưỡng. Khu vực ven sông của giếng trời phủ đầy rêu, có vẻ như sau trận dịch vẫn chưa được dọn dẹp.
Văn bản gốcBản dịch của Google
Phản Hồi Từ Khách Sạn: Dear Yijingniming,Thank you for taking the time to share your feedback. We’re truly sorry to hear that your stay did not meet your expectations. With this review, we'd like to inform you that we've completed our renovation on our suites. We would be delighted to welcome our guests to experience refurbished 98sqm rooms along with revamped Layang-Layang restaurant for an elevated dining experience.We look forward in welcoming you back to our resort. Should you have any inquiries for your next stay, please don't hesitate to contact us. We'll be more than happy to assist you.Best Regards,Mauro LeoneCluster General Manager InterContinental Bali Sanur Resort
PinkCeo
Suite Junior Nhìn ra Khu vườn
Lưu trú vào thg 6, 2023
Gia đình
15 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 9 thg 7, 2023
Khách sạn vẫn ổn, nhưng gần đây nó đang được cải tạo và tôi cứ đào sâu vào tường trong giờ nghỉ trưa. Sau đó do sửa chữa nên không còn đủ phòng. Chúng tôi đã yêu cầu họ trả phòng muộn nhiều lần nhưng họ chỉ cho chúng tôi đến 1 giờ. Không nhân đạo lắm. Bên trong phòng thì ổn, nhưng cửa không chắn gió. Khi trời mưa gió, bạn luôn có thể nghe thấy tiếng gió rít từ cửa ra vào và cửa sổ. Trẻ em có thể hơi sợ hãi vào ban đêm. Nó đã được cải tạo nhưng nó không phải là một sự thay đổi lớn, nó vẫn hơi cũ. Nhưng căn phòng khá thoải mái.
Văn bản gốcBản dịch của Google
Phản Hồi Từ Khách Sạn: Dear PinkCeo, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your stay did not meet your expectations. With this review, we'd like to inform you that we've completed our renovation on our suites. We would be delighted to welcome our guests to experience refurbished 98sqm rooms along with revamped Layang-Layang restaurant for an elevated dining experience. We look forward in welcoming you back to our resort. Should you have any inquiries for your next stay, please don't hesitate to contact us. We'll be more than happy to assist you. Best Regards, Mauro Leone Cluster General Manager InterContinental Bali Sanur Resort
Người Dùng Ẩn Danh
Phòng Suite Junior với Giường King Size và Tầm nhìn ra Biển
Lưu trú vào thg 8, 2023
Nhóm bạn
3 đánh giá
10/10
Nổi Bật
Đăng tải vào 21 thg 10, 2023
Liên lục địa tốt nhất !! Rất khuyến khích! Đây là thứ tốt nhất
Văn bản gốcBản dịch của Google
Phản Hồi Từ Khách Sạn: Dear User,Thank you for sharing your valuable feedback on Trip.com and for choosing InterContinental Bali Sanur Resort your hotel during your travel in Sanur.We look forward to welcoming you again whenever your travels bring you back to Sanur. If there is anything that we can assist you to plan for your future visits, please do not hesitate to contact us, please don't hesitate to contact us. We'll be more than happy to assist youRegards,Mauro LeoneCluster General Manager InterContinental Bali Sanur Resort
Mamasy00
Suite Junior Nhìn ra Khu vườn
Lưu trú vào thg 8, 2023
Cặp đôi
3 đánh giá
6.0/10
Đăng tải vào 30 thg 9, 2023
Đây là khách sạn Intercontinental tồi tệ nhất tôi từng ở
Văn bản gốcBản dịch của Google
Phản Hồi Từ Khách Sạn: Dear User,Thank you for taking the time to share your feedback on Trip.com and for choosing InterContinental Bali Sanur Resort during your visit to Sanur.We deeply regret to hear that your recent experience did not meet your expectations. At the time of your stay, the resort was in a transitional phase as we continued with recovery efforts and ongoing enhancements to elevate our facilities and services. We sincerely apologize for any inconvenience this may have caused during your time with us.We are pleased to share that significant improvements have since been completed, and we are now fully committed to delivering the refined and exceptional experience that our guests rightfully expect. It would be our pleasure to welcome you back in the future and to have the opportunity to provide you with the elevated experience that truly reflects the InterContinental brand. Should you require any assistance in planning your next stay, please do not hesitate to contact us directly. Mauro LeoneCluster General ManagerInterContinental Bali Sanur Resort
Người Dùng Ẩn Danh
Suite Đôi Junior Nhìn ra khu vườn
Lưu trú vào thg 8, 2023
Một mình
2 đánh giá
4.5/10
Đăng tải vào 8 thg 10, 2023
Dịch vụ rất trung bình
Văn bản gốcBản dịch của Google
Phản Hồi Từ Khách Sạn: Dear user,Thank you for taking the time to share your feedback. We’re truly sorry to hear that your stay did not meet your expectations. We appreciate you highlighting the issues in regards to our surrounding & service. We are currently addressing these concerns to ensure that our we can deliver a great and memorable stay toward our guests.Should you decide to stay with us again in the future, we hope to have the opportunity to provide you with a much more positive experience. If you have any further concerns or require assistance, please feel free to contact us directly.Best Regards,Mauro LeoneCluster General Manager InterContinental Bali Sanur Resort
Người Dùng Ẩn Danh
Phòng Suite Junior với Giường King Size và Tầm nhìn ra Biển
Lưu trú vào thg 11, 2022
Nhóm bạn
22 đánh giá
9.5/10
Đáng Kinh Ngạc
Đăng tải vào 14 thg 12, 2022
Nằm khá sâu nhưng mọi thứ khác đều hoàn hảo!
Văn bản gốcBản dịch của Google
Phản Hồi Từ Khách Sạn: Dear User, Thank you for sharing your valuable feedback on Trip.com and for choosing InterContinental Bali Sanur Resort your hotel during your travel in Sanur. We look forward to welcoming you again whenever your travels bring you back to Sanur. If there is anything that we can assist you to plan for your future visits, please do not hesitate to contact us, please don't hesitate to contact us. We'll be more than happy to assist you Regards, Mauro Leone Cluster General Manager InterContinental Bali Sanur Resort
Dahuanggong
Suite Đôi Junior Nhìn ra khu vườn
Lưu trú vào thg 6, 2023
Gia đình
37 đánh giá
10/10
Nổi Bật
Đăng tải vào 19 thg 7, 2023
Vẫn rất tốt,
Văn bản gốcBản dịch của Google
Phản Hồi Từ Khách Sạn: Dear User,Thank you for sharing your valuable feedback on Trip.com and for choosing InterContinental Bali Sanur Resort your hotel during your travel in Sanur.We look forward to welcoming you again whenever your travels bring you back to Sanur. If there is anything that we can assist you to plan for your future visits, please do not hesitate to contact us, please don't hesitate to contact us. We'll be more than happy to assist youRegards,Mauro LeoneCluster General Manager InterContinental Bali Sanur Resort
Tài Khoản Khách
Phòng Suite Junior với Giường King Size Tầm nhìn Vườn
Lưu trú vào thg 8, 2025
Cặp đôi
7 đánh giá
7.5/10
Đăng tải vào 4 thg 9, 2025
Service is good. Pool is nice. Spa is comfortable. Beach restaurant got good ambience.  Bathroom lack of hot water. Bugs in room.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest User, Thank you for your wonderful feedback! We’re truly pleased to hear you had a fabulous experience with us. Your kind words mean a lot to our team and serve as great motivation to continue delivering exceptional service.Your comments about the hotel facilities did not meet your expectations in terms of quality are deeply concerning, and we regret any discomfort this caused during your visit. Please rest assured that your feedback has been shared with our management team, and we are committed to making improvements to enhance our stay experience. Thank you again for bringing these matters to our attention. We hope we might have the opportunity in the future to welcome you back and offer an improved and more satisfying experience.Warm regards,Management Team InterContinental Bali Sanur Resort
Tài Khoản Khách
Phòng Suite Junior với Giường King Size Tầm nhìn Vườn
Lưu trú vào thg 8, 2025
Khách đi công tác
4 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 29 thg 9, 2025
Perfectly located with direct access to the beach and extensive beach walkway. The swimming pool and breakfast are both outstanding. Without forgetting the smile and kindness of the hotel team.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest User,Thank you for taking the time to share your valuable feedback and for choosing InterContinental Bali Sanur Resort as your hotel during your recent Bali vacation.We're delighted to learn that our key location, quality of food and hotel facilities did meet your expectations and become one of your travel highlights.We look forward in welcoming you back to our resort. Should you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you.Warmest regards,InterContinental Bali Sanur Resort Management Team
Irina
Suite Junior Nhìn ra Khu vườn
Lưu trú vào thg 8, 2025
Gia đình
28 đánh giá
6.0/10
Đăng tải vào 8 thg 9, 2025
Very disappointed! The beach is dirty and they don’t clean it . Impossible to swim . We should walk to another hotel near by to swim . By the beach only IC haven’t clean it , the rest of hotels have care about it . The breakfast was the same every day and not that much choices in my opinion. For the price we paid it’s just not worth it. The room is nice and big. But in our room somehow the hot water wasn’t working and they couldn’t fix it . I couldn’t enjoy their bathtub as well . Not recommended!! We paid more than 350$ per night and couldn’t not enjoy beach and not even hot water in shower . Very.. very disappointing!!
Dịch
Phản Hồi Từ Khách Sạn: Dear Irina,Thank you sincerely for taking the time to share your feedback with us.We are truly sorry to hear that your stay didn't meet your expectations. Your comments about the hotel facilities and cleanliness did not meet your expectations in terms of quality are deeply concerning, and we regret any discomfort this caused during your visit.Please rest assured that your feedback has been shared with our management team, and we are committed to making improvements to enhance our stay experience. We fully understand your disappointment and truly regret that we did not deliver the standard you rightfully anticipated.Thank you again for bringing these matters to our attention. We hope we might have the opportunity in the future to welcome you back and offer an improved and more satisfying experience.Warm regards,Management Team InterContinental Bali Sanur Resort
Tài Khoản Khách
Phòng Suite Junior với Giường King Size và Tầm nhìn ra Biển
Lưu trú vào thg 7, 2025
Cặp đôi
1 đánh giá
8.5/10
Rất Tốt
Đăng tải vào 7 thg 8, 2025
Massive resort, rooms very nice, staff super friendly and helpful and go above and beyond. Location right on the water front and very relaxing and peaceful. No annoying constant street vendors trying to sell you crap etc etc. appeals to the higher and upper end or families and doesn’t have the bogan feel other areas have. So the negatives would be resort is so large to walk to your room to the beach is quite a trek. The pool is not very well catered for the resort as it’s so big and I would guess has a few thousand guest capacity and yet only 30 seats at pool side - doesn’t make sense. Also there’s no real Swimming area at the beach as it’s full of tied up boats, nice to look at but not really a swimming beach so heavily rely on having a well catered pool area with seating, which were limited.  But overall having stated these 2 negatives I would still highly recommend as it was pleasant place to stay and had a very relaxed vibe.
Dịch
Ryan Ryan Wan
Phòng Suite Junior với Giường King Size Tầm nhìn Vườn
Lưu trú vào thg 12, 2024
Khách đi công tác
1 đánh giá
8.5/10
Rất Tốt
Đăng tải vào 25 thg 1, 2025
Everything is fine except that the water heater was suddenly out of order so that we could not enjoy bathing in the bathtub leaving us with some regrets
Dịch
Phản Hồi Từ Khách Sạn: Dear User, Thank you for sharing your valuable feedback on Trip.com and for choosing InterContinental Bali Sanur Resort your hotel during your travel in Sanur. Your feedback on our water heater have been shared to the related department in order for us to deliver a great and memorable stay experience toward our guests.We look forward to welcoming you again whenever your travels bring you back to Sanur. If there is anything that we can assist you to plan for your future visits, please do not hesitate to contact us, please don't hesitate to contact us. We'll be more than happy to assist you.Regards, Mauro Leone Cluster General Manager InterContinental Bali Sanur Resort
Tài Khoản Khách
Suite Đôi Junior Nhìn ra khu vườn
Lưu trú vào thg 11, 2024
Gia đình
7 đánh giá
10/10
Nổi Bật
Đăng tải vào 31 thg 12, 2024
overall experience was great, just breakfast needs a to be more options than daily potatoes... such as needs more greens
Dịch
Phản Hồi Từ Khách Sạn: Dear User,Thank you for sharing your valuable feedback on Trip.com and for choosing InterContinental Bali Sanur Resort your hotel during your travel in Sanur.We look forward to welcoming you again whenever your travels bring you back to Sanur. If there is anything that we can assist you to plan for your future visits, please do not hesitate to contact us, please don't hesitate to contact us. We'll be more than happy to assist youRegards,Mauro LeoneCluster General Manager InterContinental Bali Sanur Resort
TravelwithFeibby
Phòng Suite Junior với Giường King Size Tầm nhìn Vườn
Lưu trú vào thg 8, 2024
Cặp đôi
65 đánh giá
8.5/10
Rất Tốt
Đăng tải vào 30 thg 9, 2024
We chose this hotel as it’s close to the pier to Nusa Penida. Overall a nice hotel with friendly staff but the hotel is a little bit old.
Dịch
Phản Hồi Từ Khách Sạn: Dear User, Thank you for sharing your valuable feedback on Trip.com and for choosing InterContinental Bali Sanur Resort your hotel during your travel in Sanur. We look forward to welcoming you again whenever your travels bring you back to Sanur. If there is anything that we can assist you to plan for your future visits, please do not hesitate to contact us, please don't hesitate to contact us. We'll be more than happy to assist you Regards, Mauro Leone Cluster General Manager InterContinental Bali Sanur Resort