Bvlgari Resort Bali2025 Global 100 – Khách sạn sang trọng
Bulgari Resort Bali
Banjar Dinas Kangin Jalan Goa Lempeh Jalan Raya Uluwatu, Kabupaten, Badung Regency, Bali, Province of Bali, 80364, Indonesia
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10/10
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10/10
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9.0/10
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10/10
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8.0/10
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10/10
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10/10
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Chúng Tôi Khớp Giá
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Đánh giá của khách
9.5/10
Đáng Kinh Ngạc
183 đánh giá
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Vị trí9.7
Trang thiết bị9.5
Dịch vụ9.3
Vệ sinh9.5
Tài Khoản Khách
Villa một phòng ngủ tầm nhìn đại dương
Lưu trú vào thg 5, 2025
Cặp đôi
10 đánh giá
9.5/10
Đáng Kinh Ngạc
Đăng tải vào 29 thg 6, 2025
Rizky is our excellent butler. Very responsive and responsibility. We enjoyed our stay in bvlgari bali
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you very much for your kind words. We are truly happy to know that Rizky’s attentive and dedicated care made your stay even more special. He is a valued member of our team and always does his best to create a warm and seamless experience for our guests.Your satisfaction is our greatest reward and we are grateful you chose to stay with us in Bvlgari Bali. We look forward to welcoming you back for another wonderful visit soon.Best regards,Chiara OggioniQuality and Brand Standards Manager
Tài Khoản Khách
Biệt thự Premier một phòng ngủ có tầm nhìn biển
Lưu trú vào thg 4, 2025
Cặp đôi
7 đánh giá
10/10
Nổi Bật
Đăng tải vào 11 thg 5, 2025
Best hotel I have ever stayed in, I really can't fault this hotel
Amazing villa, beyond amazing staff, all our butlers especially Ode were great, amazing food, breakfast was Ala carte with high quality and variety, everywhere had unbelievable ocean views, I recommend our villa 25 if u book a premier ocean view which is worth the extra btw..all what I can say is just keep up as this is an expensive hotel and at such a price tag guests will expect everything to be perfect which it is really
Dịch
6/7
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you so much for your heartfelt and glowing review. It truly means a lot to us to hear that your stay at Bvlgari Resort Bali was the best hotel experience you’ve ever had.We’re delighted that you loved your villa and felt well cared for by Ode and the entire butler team. I’ll be sure to personally pass on your kind words to them. Knowing that our breakfast offerings and the stunning views of the Indian Ocean added to your stay makes us very proud.We understand the importance of delivering perfection at this level and your feedback inspires us to keep raising the bar. We can’t wait to welcome you back for another unforgettable experience.Warmest regards,Chiara OggioniQuality and Brand Standards Manager
NelsonSung
Villa một phòng ngủ tầm nhìn đại dương
Lưu trú vào thg 3, 2025
Cặp đôi
1 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 26 thg 4, 2025
Upon arriving at the Bvlgari Resort Bali, I had high expectations of a 5-star or even higher-ranking resort experience. However, I was disappointed by the quality of their supposedly world-class services.
Perhaps due to the Easter holiday, one of the villas was not ready until slightly after 4 pm, for which they generously offered a complimentary lunch. However, we had preferred to simply enjoy the villa's lovely environment and relax after our long journey.
The most surprising shortcoming was the lack of communication from the butler and room service staff. Our requests were not properly addressed - for instance, the ice bucket we had requested was not delivered after 30 minutes, and our pre-ordered breakfast was delayed by an entire hour.
While the resort did offer us complimentary birthday cakes for my wife, which was a kind gesture, we would have appreciated a more attentive level of service. Honestly, this service level is not comparable to the same ranking of resorts, such as those in the Maldives, which truly make you feel like you are staying in paradise.
Despite the issues mentioned, I must highly respect the quality of the resort's cuisine. Executive Chef Stefano and his team offered incredibly amazing food, especially the Italian dishes, which we will dearly miss.
In conclusion, the Bvlgari Bali Resort is worth a try, but guests should not have excessively high expectations regarding the level of service provided.
Dịch
Người Dùng Ẩn Danh
Villa một phòng ngủ tầm nhìn đại dương 2 giường đôi
Phản Hồi Từ Khách Sạn: Dear Guest,Happy to hear your wonderful experience!Thank you so much for your thoughtful and enthusiastic feedback. We’re truly delighted that your stay at Bvlgari Resort Bali was so memorable.It’s great to know you enjoyed the privacy of our villa-style rooms, thoughtfully designed by the Italian architects ACPV, the 24-hour butler service, and the convenience of our dedicated WeChat group. We’re also glad our all-day breakfast, complimentary minibar, and cultural and wellness activities added to your enjoyment. Please note that our activities are carefully organized to provide a truly customized Balinese experience.Thank you for your kind words about our spa, service team and maintenance efforts. Your recommendation means a lot to us and we look forward to welcoming you back for another unforgettable stay.Best regards,Chiara OggioniQuality and Brand Standards Manager
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you so much for taking the time to share such a thoughtful and detailed review. We're truly delighted to know that you had a smooth and enjoyable experience with us and that the resort exceeded your expectations even after 20 years in operation. It's wonderful to hear that our team provided attentive service and that communication in Chinese made your stay even more comfortable. We're also happy that you felt well cared for throughout your time here. We hope to welcome you back again soon for another relaxing and memorable visit.Best regards,Chiara OggioniQuality and Brand Standards Manager
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you so much for sharing your wonderful experience with us. We are truly honored that we could help make your long-awaited dream come true.Lin Qien and our entire team will be delighted to hear your kind words about the attentive and thoughtful service they provided. It’s wonderful to know that our Chinese service made your stay more convenient and enjoyable. We are also pleased that you appreciated the variety and quality of our breakfast offerings and the exquisite dining experience at our Italian restaurant, along with the personal touch from our chef.Your compliments about our local guide and the entire team’s dedication to anticipating your needs mean a lot to us. Providing attentive and personalized service is at the heart of what we do, and it’s rewarding to know this made such a positive impression.We’re glad you created many cherished memories here, especially enjoying the peaceful ambiance by the pool at sunset.We look forward to welcoming you back for many more unforgettable moments.Best regards,Chiara OggioniQuality and Brand Standards Manager
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you so much for your lovely words. We're absolutely delighted to hear that your stay felt like a home away from home with breathtaking sea views, relaxing yoga sessions and attentive service from our butler team. It’s wonderful that you enjoyed the little surprises and thoughtful touches along the way. We truly hope to welcome you back soon for another unforgettable escape.Best regards,Chiara OggioniQuality and Brand Standards Manager
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you very much for sharing your detailed feedback. We’re delighted to hear that you enjoyed the breathtaking sea views and garden design on the cliffs of Uluwatu, as well as the cleanliness of your room.We appreciate your comment regarding the private pool and the suggestion about the circulation system. Your feedback is very helpful, and we will share it with our engineering team for review and improvement.We're also very pleased that you found our Chinese butler service convenient and thoughtful, especially during your birthday celebration. It’s wonderful to know that the WeChat group enhanced your stay and made communication easier.Thank you once again for choosing Bvlgari Resort Bali. We hope to have the pleasure of welcoming you back soon.Best regards,Chiara OggioniQuality and Brand Standards Manager