Các đánh giá B Hotel Bali & Spa

My son and I could have been KILLED in this hotel bed. 🚨 READ THIS BEFORE BOOKING – WORST HOTEL EXPERIENCE OF OUR LIVES 🚨 I’ve stayed in 30+ countries and 19+ Bali hotels, and I can confidently say this was the most unsafe, unsanitary, and disrespectful stay EVER. Please don’t make the mistake of coming here. LIFE-THREATENING EXPERIENCE IN OUR ROOM My young son and I woke up with the ENTIRE headboard/backboard collapsed on us while we were asleep. We were literally trapped under it, with huge nails sticking out right above our heads. This could have killed or seriously injured us. ( Pictures attached). ZERO EMPATHY FROM MANAGEMENT When I reported it, the manager didn’t ask if we were okay, didn’t apologize, and instead immediately accused us of causing it. He raised his voice at me and said this hotel has had earthquakes before and that has never happened. I was already traumatized, and instead of support, I was blamed and humiliated to the point of tears. To emphasize, we were literally SLEEPING when this happened. BLOOD-STAINED SHEETS 🤢 They moved us to a new room and the bed had PERIOD BLOOD smeared all over the sheets. Absolutely horrifying. Do they not wash linens between guests? What if the previous guest had a disease? This is not just disgusting—it’s a serious health hazard. (📸 Pictures attached). BAIT-AND-SWITCH SCAM They told me if I extended for 7 more days, they’d upgrade us to a suite. After I booked, they took back the offer because it was “too much.” Extremely Manipulative, shady, and unprofessional. ⚠️ BOTTOM LINE: This hotel is unsafe, filthy, and run by management who lack basic human decency. I’ve never experienced such danger, humiliation, and disrespect anywhere in the world. If you care about your safety, your family’s well-being, and your dignity, DO NOT STAY HERE. The only good thing I can say is the restaurant staff were kind and professional—but that tiny positive doesn’t even come close to outweighing how horrific the rest of the stay was. Avoid at all costs.

The hotel is great near with Trans Studio Mall. Very clean. Breakfast was good. Staff member was friendly. Only I didn't find shampoo 😒

Very dirty blanket and middle of the night the other guests were making a lot of noise along the corridors

Good location and convenient. Staff are very friendly. But the hotel room is a bit outdated, stained on curtains and some on bedsheets.  Breakfast is decent. Overall is worth of money.

The place is located next to Trans Studio Mall, if you want to shop or eat, you can go next door. The hotel rooms are clean, and the beds are not sagging, which makes the stay comfortable.

WARNING: The hotel looks nice on the photos on this app, and even when you arrive at the hotel the lobby looks great, however inside is a whole other story. It looks like a filthy prison that hasn’t been up-kept for years. Peeling walls, dirty old blinds, the pool water looks like a bathing area for hippos. Even the door to the room is disgusting. The breakfast is terrible! I had breakfast once and never went back. The service is also bad, they cannot communicate in a full sentence, just grunts and ‘ok’ ‘yes yes’ that kind of thing. Location is awful next to a super busy road which is congested all day. Don’t stay here!!

The hotel is near the mall. Walking distance. Also near the souvenir shop. We arrived past midnight good thing we booked thru trip.com which allows us to call the property and inform them.

Nice hotel with delicious breakfast. Staff was polite and helpful. Near shopping mall with variery of restaurants

The room is quite comfortable. Breakfast okay Shaver / razor didn't provided in the room. Please bring along yours if u need it. I arrived late at the hotel due to flight delayed. However, there is receptionist standby 24 hours.

I was given the room with 2 single bed combined even though I booked the room with a double bed. I would like to highlight the towels need to change. They look already old and should not give again for hotel guest. Mini fridge in the room was not working it make my food spoiled. Breakfast was not really good. I ask assistance from the hotel management about my issue through Trip.com customer service however they refuse to give a resolution. I'm quite disappointed with how they handle such situations.

2nd time here, Nice , worth the price. Compared to the first time I went I noticed that the hotel needs some maintenance But all good overall

Good hotel, nice but age is shown

It was a great stay in B hotel n spa. Location and service were good.

The location near to the city and main street, big room, vast area of parking.