Como Shambhala Estate, Bali

Các đánh giá Como Shambhala Estate, Bali

Como Shambhala Estate, Bali

Banjar Begawan, Desa, Melinggih Kelod, Kec. Payangan, Kabupaten, Gianyar, Bali, Province of Bali, 80571, IndonesiaXem thông tin khách sạn
Como Shambhala Estate, Bali
Como Shambhala Estate, BaliComo Shambhala Estate, BaliComo Shambhala Estate, Bali
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Đánh giá của khách

4.7/5
Đáng Kinh Ngạc
58 đánh giá
Đánh giá đã xác thực
Vị trí4.7
Trang thiết bị4.6
Dịch vụ4.8
Vệ sinh4.6
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Tất cả đánh giá(58)
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Đánh giá có ảnh/video(22)
Đánh giá tiêu cực(1)
Tài Khoản Khách
Suite Có Sân Hiên
Lưu trú vào thg 11, 2024
Gia đình
6 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 5 thg 1, 2025
衞生: 不去扣細節還是沒有任何問題的,畢竟是野奢酒店,我説的細節類似於,在洗手枱發現金色頭髮,就還是有衞生盲區。 環境: 山裡,應該算是在一個山頭上嗎?酒店自帶徒步路線(1hr)和spring pool,總之環境非常棒,在這衹想加快呼吸頻率哈哈哈。離ubud市區大概30分鐘車程。 服務: 要給1000分,每一位員工都很專業。這個星級的酒店服務魅力在於他們會提前為你多想一步,且為你安排好。在這裏扔掉腦袋就好了,會被照顧的好好的。比如下雨從餐廳回房間,會默認為你安排好球車接送,你步行到上車點,車就已經在等你了,一秒都不帶耽誤的。也感謝管家zara, 我總説她像魔法小精靈一樣在我們最需要的時候閃現在我們身邊。 設施: 酒店分為不同area,每一area裏面大概是5間房,有共享的區域(泳池,客廳休息室等等)。還有spa,恆温泳池,兩家主打有機概念的餐廳。 早餐非常好吃,因為什麼都敵不上新鮮健康的食材!staff也一直關心有沒有睡好,有沒有吃好,貫徹落實康養理念,比如有沒有cheese的cheesecake. 每日有不同的課程可以參與,記得提前報名。 唯一一點建議,希望可以考慮換個shower head,或者加個花灑。shower head出水較小,且水流不集中,洗長頭髮有些鬱悶。 總之會再來的💖
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guests,Thank you for your thoughtful and detailed review! We’re delighted you enjoyed the natural beauty, luxurious environment, and the exceptional service from our team, especially Zara. Your kind words about our care and attention mean the world to us.We appreciate your feedback regarding hygiene details and the shower head. Rest assured, we will review these areas to enhance our guest experience. It’s wonderful to hear you relished the fresh and healthy breakfast, spa, and our unique daily activities.We can’t wait to welcome you back for another rejuvenating stay in our serene retreat!Kindest regards, Dudik WidiarsanaFront Office Manager
Tài Khoản Khách
Phòng hướng vườn
Lưu trú vào thg 9, 2024
Du lịch cùng bạn bè
3 đánh giá
4.6/5
Tuyệt Vời
Đăng tải vào 21 thg 12, 2024
環境是非常好的,而且是管家服務,圖片裏是我們的管家小哥,能幫助我悶解決所有問題(甚至開着小車帶我們去附近小賣部採購)。 有一點很難評……就是因為在山裡,蟲實在太多,回去就過敏了……
Dịch
6/12
Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you for sharing your experience with us. We are delighted to hear that you enjoyed the beautiful surroundings and our Personal Assistant service. Your kind words are a great encouragement to our team.We are sorry to hear about the discomfort caused by the bugs. Being located in the midst of nature, we strive to balance preserving the natural environment with providing a comfortable experience for our guests. We will review our pest control measures and explore ways to further minimize such inconveniences.Your feedback is invaluable, and we sincerely appreciate your understanding. Should you decide to return, we’d be happy to make special arrangements to ensure your stay is even more enjoyable. Please feel free to contact us directly for any assistance.Kindest regards,Dudik WidiarsanaFront Office Manager
Wuxiandian777
Lưu trú vào thg 9, 2024
Vợ chồng
3 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 29 thg 11, 2024
蜜月升級了房型真的有賺到!!!酒店管家服務超好,每天minibar都有新口味的飲品。環境超讚還看到了好多猴子,餐廳也很好吃!峇里島最最最最喜歡的酒店沒有之一
Dịch
6/13
Phản Hồi Từ Khách Sạn: Thank you so much for your lovely feedback. We are thrilled to hear that you enjoyed the room upgrade and had such a memorable honeymoon with us. It is wonderful that you appreciated the housekeeping service and the variety of minibar drinks, we love adding those little touches.Seeing the monkeys and enjoying our restaurant sounds like a perfect blend of nature and indulgence. It means the world to us to be your favorite hotel in Bali. We hope to welcome you back for more unforgettable experiences in the future.Kindest regards,Dudik WidiarsanaFront Office Manager
YFNN
Phòng hướng vườn
Lưu trú vào thg 3, 2024
Vợ chồng
6 đánh giá
2.7/5
Đăng tải vào 29 thg 4, 2024
只能說沒有熱愛大自然的一顆心的話千萬別選這裡,住了很茫然的兩天,雖然早餐滿好吃,但這裡完全不適合我們,廁所在戶外你得跟蟲子一起大小便,地理位置離烏布市區很遠,館內也沒有合適我們的設施,只有大自然大自然大自然…..
Dịch
yeah yeye
Suite Có Sân Hiên
Lưu trú vào thg 1, 2024
Một mình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 17 thg 2, 2024
本次峇里島第三家酒店 como 是最喜歡的一家 比六善價格貴一點點 但是細節精緻很多 衞生很好 説説Como滿意的點: 1. 房間設計,床架採用了粗的竹子,床頭和洗漱中間的隔斷是巖石,衣櫃用的是米色布簾,連拉繩都是橘色小珠串,所有的窗門都是能散進光來的編織結構木門,特別有大自然的生命氣息,陽光鑽進房間~冰桶也是木質還搭配了木勺,落地燈的柱子也是編制的木結構,所有燈罩都是有點點透光的米色材質類似風乾的皮質,床邊門口的腳墊特別美,鑰匙還有彩色珠子串鏈~ 2. 地板很乾凈,可以赤腳,細節衞生做的很好,六善細節衞生很差,地板不乾淨,不能赤腳。 3. Como早飯很好吃 點餐制 品種豐富 (六善吃的非常非常少 非常差 是我住過的奢華酒店裡最差的 難以置信) 4.工作人員很耐心,很友善,帶着我們去天然泳池,來回徒步50分鐘左右,check in 沒有收按金,check out 給了鑰匙就結束了,不用檢查房間,來的時候送了歡迎花串戴在脖子上,走的時候,喊我名字,送了鑰匙扣。(六善,check out等檢查房間起碼等了20分鐘,很連鎖正式的態度,一點不温暖) 5. 酒店的天然泳池,很治癒,下山路上風景很美很僻靜,徒步很適合~户外spa也在山谷裏 還想再去,在山谷裏做spa和天藍泳池邊躺着。
Dịch
6/19
Phản Hồi Từ Khách Sạn: 親愛的 Yeah Yeye,聽到您在我們酒店逗留期間分享的美妙經歷,我們感到非常高興。得知您欣賞我們精心設計的元素,我們感到非常榮幸。我們在每個房間都考慮了小細節,以提升客人的入住體驗,使每個房間都擁有獨特的特色。您對我們美食的讚美讓我們備感欣慰,我們很高興我們的烹飪能夠迎合您的口味。您對我們團隊的服務感到滿意,我們的團隊將倍感欣慰。您認為我們的服務温暖、友好且高效,這讓我們感到由衷的高興。我們迫不及待地期待着未來能夠再次歡迎您回到我們的家,讓您再次沉浸在我們治癒性的天然泳池中。最誠摯的問候,Dudik Widiarsana前廳經理
Người Dùng Ẩn Danh
Phòng hướng vườn
Lưu trú vào thg 10, 2023
Vợ chồng
9 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 1 thg 12, 2023
環境非常美,人與自然融為一體的感覺,鬱鬱葱葱的樹木,樹林裏的泳池,蟬鳴蛙叫,溪水潺潺,湛藍天空。但是設施有點太老久了,浴缸和馬桶都好舊的感覺。我們第二天早上被房頂的一羣猴子吵醒了,小猴子們很乖不傷人,很可愛。
Dịch
Phản Hồi Từ Khách Sạn: 感謝您分享您的經歷!很高興聽到您喜歡美麗的自然環境和迷人的自然聲音。這聽起來真是一個獨特而寧靜的地方。感謝您對設施的反饋;這對我們瞭解需要改進的地方非常有價值。對於老化的浴缸和馬桶給您帶來的任何不便,我們深感抱歉。至於頑皮的猴子,看來是一次意外但難忘的與自然親近的經歷!我們將認真考慮您的意見,努力提升客人的整體體驗。期待在未來能再次歡迎您的光臨!Kindest regards,Dudik Widiarsana, Front Office Manager
Tài Khoản Khách
Phòng hướng vườn
Lưu trú vào thg 5, 2023
Vợ chồng
3 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 1 thg 9, 2023
環境:避世天堂 服務:細緻周到,簡直是飯來張口的程度 衞生:完美,還負責趕走誤入房間的壁虎
Dịch
Phản Hồi Từ Khách Sạn: 我們非常高興地閲讀到了您美好的評價!您對我們這個隱祕天堂的讚美之詞讓我們感到非常温暖。我們很高興您覺得這裏的環境是一個完美的避難所。我們團隊以提供細心周到的服務為榮,知道我們能夠達到甚至超越您的期望,真的讓我們感到很滿足。同時,我們也很高興聽到您認為我們的清潔標準非常完美。我們無法感謝您足夠的時間與我們分享您的經歷。我們已經迫不及待地期待着在不久的將來再次歡迎您來到我們這個小天堂一般的地方。Kindest regards,Judd TecsonExecutive Assistant Manager
Tài Khoản Khách
Suite Có Sân Hiên
Lưu trú vào thg 10, 2023
Du lịch cùng bạn bè
10 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 5 thg 1, 2024
度假酒店天花板,雖然貴,但是值
Dịch
Phản Hồi Từ Khách Sạn: "感謝您的反饋!很高興聽到您覺得我們的COMO Shambhala Estate物有所值。我們致力於提供高質量的體驗,得知我們達到了您的期望真是令人欣慰。感謝您的支持,希望在未來能再次歡迎您的光臨!" Kindest regards, Dudik Widiarsana, Front Office Manager
Seeeway
Lưu trú vào thg 12, 2024
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 8 thg 1, 2025
Shout out to MUDRA, DIMAS and AYU(the skinny one at the restaurant) - they are the soul of Como Shambhala. The hotel itself is beautiful with 3 beautiful natural spring pool down the hill (need some hiking to get there). To be very honest, the specific Shambhala Suite we stayed needs some maintenance/renovation - there was bad smell coming out of the toilet constantly. But I’m still giving it 5-star solely because of the lovely people we met. Mudra really provided us with very personalized experience and helped us understand the locals’ life, the culture and history of the hotel. THANK YOU MUDRA! Ayu was so sweet and made me feel coming home for dinner (and breakfast) - she always remembered what food I’m sensitive to and was able to create special noodle soup that fitted my need! Dimas was our personal assistant and was very attentive to our needs. He always greeted us with his smile and open heart. Sinthia and Surna (sorry if I spell your name wrong) at front desk were also super sweet and helpful. Thank you all for making it a great experience for us:)
Dịch
Phản Hồi Từ Khách Sạn: Dear Seeeway, Warmest greetings from COMO Shambhala Estate – a true Retreat for Change. Thank you very much for taking the time to share your valuable observations with us related to your service experience, specifically the team. Our team members take their roles very seriously and strive to provide that quality customer service. We are happy to hear that we met your expectations. We really appreciate your comment on COMO Shambhala Suite, please rest assured that we will review this issue with our maintenance team to ensure improvements are made. On another note, we are delighted to share that we have started the improvement works gradually since April 2024. Along with the COMO Shambhala Estate family, we hope that we will have a chance to welcoming you back in the future to create more beautiful memories. Till then, our best wishes for you. Warmest regards, Suteja Gede Cluster General Manager
Malin L
Lưu trú vào thg 12, 2024
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 31 thg 12, 2024
This was a lovely time from start until the end. The service was beyond brilliant. As a guest you could just let everything go because your butler and al the others had totally control over the next step without "to much" .... just perfect balance including a lit of joy and love. The food was healthy and fantastic and really top of the line. We just love the hold area with beautiful nature around. You can not ask for more then this... absolut one of the best hotel ... or maby the best you can find. The rooms are very big and beautiful but need little but of love and attention but not a big thing. Over al lovely. We went on a great biketrip, dont miss that one and also booked the lovely ceremoni and a wonderful massage...just perfect!!! As you can here.... you cant miss wonderful hotel and take the chance to meet this lovely staff.. Many thanks to all but staff but xtra thanks and live to our guide Gede and butler Setiawan.❤️ Love and light/ Johan and Malin Lemchen
Dịch
Phản Hồi Từ Khách Sạn: Dear Malin L, Warmest greetings from COMO Shambhala Estate – a true Retreat for Change. Thank you for writing such a heartfelt review of your experience at the Estate. It was a great pleasure to read how you enjoyed your time during your recent stay. Our team members take their roles in our industry very proudly to provide that quality customer service that our guests expect. Your kind words inspire us to continue delivering exceptional service. I am delighted you took the opportunity to participate in our guest activities, especially one of my favorites - the ceremony, and that we were able to provide you with a real Balinese experience at our hotel. Your feedback on the room has been noted, and we will ensure it is addressed. Gede, Setiawan and the whole team at the Estate look forward to welcoming you back home in the near future. Till then, our best wishes for you. Warmest regards, Suteja Gede Cluster General Manager
Lollyt4179
Lưu trú vào thg 10, 2024
Du lịch cùng bạn bè
5.0/5
Nổi Bật
Đăng tải vào 9 thg 11, 2024
Thank you to the lovely Budi, Kim, Yu Dian, Dimas and all the amazing staff that made our stay at Como Shambhala Estate an absolute dream. After our 3 day wellness path we left feeling revitalised and like a part of the Como family. Our only regret is not having stayed longer.
Dịch
Phản Hồi Từ Khách Sạn: Dear Lollyt4179, Warmest greetings from COMO Shambhala Estate – a true Retreat for Change. Thank you for taking the time to write a review of your recent stay at the Estate. We are here to create seamless services which is evident from the understated design, dedicated team, treatments, activities and wellness path. This is a part of our effort to create a haven for our guest to relax, nourish and restore mind, body and soul. We truly happy to know that we have managed to do that for you. Budi, Kim, Dimas and the entire team at the Estate look forward to welcoming you back for another longer stay. Till then, our best wishes for you. Warmest regards, Suteja Gede Cluster General Manager
Tommy646
Lưu trú vào thg 10, 2024
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 2 thg 11, 2024
Travel is our passion, and the one thing that can make or break a trip is the service. The staff here are beyond exceptional! In all my global travels have i found this level of kind, caring, passionate, and this precise level of sophisticated service. They are simply magnificent. And the property is a dream. Our villa is spectacular. Thank you to Purna, Dayu and my love, Nizel!
Dịch
6/10
Phản Hồi Từ Khách Sạn: Dear Tommy646, Warmest greetings from COMO Shambhala Estate – a true Retreat for Change. Thank you for taking the time to write a review of your recent stay at the Estate in Bali. We are thrilled to hear that our team made such a positive impact on your experience. It is wonderful to know that the dedication and care of Purna, Dayu, and Nizel truly stood out during your stay. We will be sure to convey your praise and appreciation to them. We are also delighted that you loved the villa - it sounds like you had a truly magical time. Meanwhile, all of the team are looking forward to welcoming you back home to the Estate in the near future. Till then, our best wishes for you. Warmest regards, Suteja Gede Cluster General Manager
Grace M
Lưu trú vào thg 6, 2024
Du lịch cùng bạn bè
5.0/5
Nổi Bật
Đăng tải vào 25 thg 7, 2024
Did a wellness retreat with a friend & had the BEST time! Great massages & treatments, beautiful surroundings, delicious plant-based food, nourishing activities. I really enjoyed the Balinese gratitude ceremony with Yu Dian & the biking through the village with Sumara. We also got a personal assistant to help us schedule our wellness program & Maha was also so lovely !
Dịch
Phản Hồi Từ Khách Sạn: Dear Grace M, Warmest greetings from COMO Shambhala Estate – a true Retreat for Change. Thank you for writing a review of your recent stay at the Estate and for the positive comments you made about our services and team. It is our goal to provide all of our guests in a positive, holistic, and healing experience through all aspects – treatments, design, cuisines, activities, team members, and culture. We are happy that we could mark it for you. Yu Dian, Sumara, Maha, and the whole team at the Estate look forward to welcoming you back home for another wellness retreat. Till then, our best wishes for you. Warmest regards, Suteja Gede General Manager
SmallCharme
Lưu trú vào thg 6, 2024
Du lịch cùng bạn bè
5.0/5
Nổi Bật
Đăng tải vào 16 thg 7, 2024
We booked a 3-room villa. the standards are top luxury. the staff is very kind and professional. the estate is so quiet, charming and inspiring. it was a mystic experience for both my body and soul. the atmosphere is relaxing and very cosy. the big positive surprise is the walk around the estate and mostly to the spring pools that are closed to the river and in the middle of the jungle/forest.
Dịch
Phản Hồi Từ Khách Sạn: Dear SmallCharme, Warmest greetings from COMO Shambhala Estate – a true Retreat for Change. Thank you for sharing your experience during your recent stay with us. We are delighted you enjoyed your time with us and that we exceeded your expectations. Our aim is always to provide a peaceful sanctuary where guests can relax, nourish, and restore mind, body, and soul. Nestled in the jungle of Begawan Village alongside the Ayung River, our location offers a pristine environment. We are pleased you enjoyed exploring our Estate Walk to the Spring Pools at Kedara - spending the day swimming in the Spring Pools and relaxing in the Bale is incredibly refreshing. Perhaps on your next visit, you can experience our blessing ceremony, have a treatment, and enjoy a picnic lunch at Kedara. We are looking forward to welcoming you back home to the Estate in the near future. Till then, our best wishes for you. Warmest regards, Suteja Gede General Manager
Sylvia D
Lưu trú vào thg 12, 2024
Du lịch cùng bạn bè
5.0/5
Nổi Bật
Đăng tải vào 12 thg 1, 2025
This was my second stay here, and once again, everything was perfect from start to finish. From the warm welcome to the stunning room, breathtaking views, and exceptional breakfast—everything was 100/100. I can’t wait to return and will always recommend this incredible resort. Truly an unforgettable experience. Thank you to the amazing team for the outstanding service!
Dịch
Phản Hồi Từ Khách Sạn: Dear Sylvia D, Warmest greetings from COMO Shambhala Estate – a true Retreat for Change. It is always a delight to welcome you back home, thank you for continuing to return to The Estate. It is truly a privilege to hear that we are able to create memorable experience for you. Your thoughtful feedback means so much to us, and thank you, particularly for recommending us to future travellers. All of us at COMO Shambhala Estate look forward to welcoming you back for another unforgettable experience soon. Till then, our best wishes for you. Warmest regards, Suteja Gede Cluster General Manager