Prisilia
ngày 18 tháng 12 năm 2023
We booked for 2 nigths, but decided to checkout early after 1 night. We arrived at the hotel late around 12am, the staff welcomed us very nicely even though we came late. But when we got in to the room we found that our room is not comfortable (the AC is not working, the beds are damp, the room lighting is kinda dark). So we ask the staff to change our room. The new room is brighter, but we still can feel the humidity, the beds are damp too, with yellow/brown/grey spots on the pillow cases.
They didn’t provide complete amenities, so you need to make sure you bring on your own.
The staffs are nice and patient, but Nikhila need to improve their game to make the guest feel comfortable staying with them.
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