Các đánh giá Jimbaran Bay Beach Resort and Spa by Prabhu

chúng tôi được thông báo rằng phòng chúng tôi đặt đã kín, sau đó tôi được nâng cấp miễn phí lên phòng suite, nơi suite này có bồn tắm trên ban công, rất lý tưởng cho đứa con đặc biệt của tôi, đứa trẻ thích ngâm mình trong nước. Lần đầu tiên tôi chọn khách sạn này vì có hồ bơi dành cho trẻ em và lối ra bãi biển chỉ ở phía bên kia đường. Chỉ có một điều nhỏ không may là khi con tôi đang chơi dưới nước ở hồ bơi dành cho trẻ em, có một vị khách cảm thấy khó chịu vì tiếng nước bắn tung tóe vì cô ấy đang nghiêng người gần hồ bơi dành cho trẻ em. Tôi không thể nói n*** với cô ấy rằng con tôi rất đặc biệt và rất vui khi nhìn thấy nước, đặc biệt là khi cháu ở trong hồ bơi. Ngày hôm sau, chúng tôi đã chọn chơi dưới nước trong bồn tắm được cung cấp trong phòng. Cảm ơn các bạn về mọi thứ và chúng tôi sẽ quay lại.

The best customer service I've ever experienced. Everyone at the hotel is friendly and helpful. There are two restaurants at the hotel, the rooftop restaurant/bar serves really delicious food. There is a gorgeous spa where you can get different treatments and massages. There is an amazing spot where you can watch the sunset. The pool has it's own little bar so you can have a cocktail in the pool. There are many shops and restaurants around the hotel and the beach is across the street from the hotel. The rooms at the hotel are really clean, it's better to get a room with a balcony so that you are able to dry your swimsuit and towels etc. This is a really good choice for a holiday in Bali. I would definitely come back here.

The room had stains on the floor and the shower was leaking. On the first day, we had to have them replace the shower head. There was no drying line in the shower, so it was hard to dry clothes when you go swimming. We asked them to clean the room 4 times, but even after coming back at 4pm, they still hadn't done it. The only nice thing was the breakfast and the pool. It was far from the city proper, so it's better to get a different hotel nearer to all the nice restaurants (better to stay near Les Meridien or 4 seasons). It was an awful experience in total.

On the check in, the door was broken, next day I was moved to another room that had broken kettle and bed was all cover by some flying insects (side table, bed, pillows) there were so many of them that I had to change to the third room in first 24 hrs. Room service tried to kill as many as they could and wanted to change bed sheets- but what istye use, so had to move. There was a lotofoacking and unpacking… tiring experience. The third one had ants 🤦🏻♀️ Abd kettle was only working when you switched on a particular light switch in the room. It wasn't turning off oncewater is boiled - u have to do it manually… not to mention that every day in the afternoon until morning internet was not working at all. And every time i ask something from the hotel I had to wait long time. For example iron i waited for 1hr…