Các đánh giá Grand Kesambi Resort and Villas

Not upto the mark. Carry your own multi plug for Indonesia there charging plugs are different. I asked the staff to lend me a plug for 1night to which they said they don’t have it please drop your phone to the reception for the entire night if you want to charge it. This is ridiculous to even ask.

I stayed one month and i could not relax because the cars were parking just closed to my room at the ground fllor day and night. Until 3 am. The bathrooms are not very clean. Water coming out from the tu es´. My bed was wet because of humidity,moldy One of my bag got moldy i to my suitcase I would´t tecommand to have a relaxing time I Felton in à business area not in a vacation area

they had bedbugs

Hotel berbentuk Villa sehingga lebih disarankan bagi yang membawa kendaraan pribadi karena jarak dari lobi ke hotel lumayan... dan tidak ada lift jadi siap2 menggotong barang bawaan bila mendapat kamar di lantai 3 Tapi overall sesuai dengan harganya NB: harap berhati-hati dengan sudut-sudut ranjang tempat tidur yang agak tajam bila kaki anda tidak mau tergores seperti saya (ada di foto)

Было так себе, лучше дополнить за хороший отель

Cukup bagus untuk keluarga

Всё хорошо.

Dirty water, flush not working, full description and amenities not matching with description. No one took calls around 2am on reception charged 3. 5 usd just for one broken tea cup. Which was very old. Overall worst stay in the room.

Everything here was great amenities were superb i loved my stay here will definitely recommend my friends for their stay

The pool and spa was good. The room is very unsatisfactory. There was no proper lighting in the room, the geyser was not working in the beginning. Later when it worked only hot water was available, cold water tap does not run. We had very uncomfortable showers. The bathroom is full of flies and the tiles and the sink collect water. We asked hotel to clean room everyday for this reason. The balcony was full of mosquitoes which is why we could not open the door. The restaurant also doesn’t respond when we ask for plates, we had to go get them.

We have booked the hotel through my trip. As per the booking, for one kid, extra bed and breakfast was part of the booking. While checking in, the hotel forced me to pay extra for the above even though it was paid prior. Since it was already late evening and with family, I couldn't react much as with family and in a different country that to be around 7-8pm time, I don't have any choice to pay and do the check in. Already, I've escalated it to make my trip group. I've collected all the payment receipt by force as the person was reluctant to give me payment receipt. I would caution all Indian people, the staff tried to pass some derogatory remarks about all Indians. Please avoid this property to avoid a scam and an unpleasant experience during your vacation. It's a blunt to the hotel industry. Please avoid. If booking be ready to be scammed by this fraudulent property.

The resort is big however it is absolutely under maintained. The pool was dirty and their was no filters running in the pool. The customer service was pathetic. Had to call multiple times just to get a bottle of water. The fnb staffs were very rude and it was very difficult to explain anything to them. I WOULD NEVER SUGGEST ANYONE TO GO TO THIS PROPERTY EVER. A wholesome pathetic experience.

Good location with a great amenities in a resort. If you are in kuta or depenser must stay in this resort. Highly recommended

Reception doesn’t answer phone calls, ac didn’t work. Non functional air conditioners. No lift, you have to take stairs. Also, no markets near by.