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Vị trí9.1
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Dịch vụ9.1
Vệ sinh9.1
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Tất cả đánh giá(67)
Đánh giá tích cực(9)
Đánh giá có ảnh/video(3)
Tài Khoản Khách
Phòng Cao Cấp
Lưu trú vào thg 11, 2024
Gia đình
1 đánh giá
9.5/10
Đáng Kinh Ngạc
Đăng tải vào 28 thg 12, 2024
Great hotel
Dịch
Phản Hồi Từ Khách Sạn: Dear guest,Thank you so much for your glowing review and for giving us an almost perfect score! We are absolutely thrilled to hear that you had such a wonderful experience once again at New Hotel. We truly value our esteemed guests, and it is always our goal to offer high-quality service and superior hospitality.We are especially happy to know that our staff’s helpfulness and friendliness made a positive impact on your stay. Your kind words motivate us to continue delivering exceptional service to all our guests.We look forward to welcoming you back to New Hotel on your next visit to Athens.Happy Travels, Natasa Papaefstathiou Hotel Ambassador
Jose
Phòng Tiêu Chuẩn
Lưu trú vào thg 3, 2025
Cặp đôi
1 đánh giá
7.5/10
Đăng tải vào 31 thg 5, 2025
Overpriced but great location...
Dịch
Phản Hồi Từ Khách Sạn: Dear Jose,Thank you so much for choosing New Hotel during your stay in Athens and for sharing your kind review. We really value our esteemed guests, and our aim is to always offer high quality service. Our teams’ only purpose is to offer hospitality, high quality service and to best accommodate our guests at all times. Kindly note New Hotel offers different types and sizes of rooms, from 20-65 sq.m. so as to cover every possible need of our guests. Additionally, and in order to avoid any surprises for our guests, the size of every room type is published on our website so as for the guest to choose the room that meets his or hers needs and preferences. Once again, thank you for your thoughtful comments. We look forward to welcoming you back for an even more memorable experience.Happy travels, Michaloudis VangelisFront Office Manager
Tài Khoản Khách
Phòng Tiêu Chuẩn
Lưu trú vào thg 8, 2024
Khách đi công tác
13 đánh giá
8.5/10
Rất Tốt
Đăng tải vào 21 thg 9, 2024
Really convenient location
Dịch
Phản Hồi Từ Khách Sạn: Dear guest,Thank you so much for choosing New Hotel during your stay in Athens as well as taking the time to share your high score review. Our aim is to offer our guests a “home away from home personalized experience “and we are glad that we passed on this warm “New” feeling. We really value our esteemed guests, and our aim is to always offer high quality service and superior hospitality at all times. We are truly excited to read that our strategic location added value to your Athenian explorations. We will share your amazing review with the rest of our team and we will be happy to welcome you again in the near future.Happy Travels, Natasa PapaefstathiouHotel Ambassador
Phản Hồi Từ Khách Sạn: Dear ken09f,Thank you for choosing New Hotel for your recent stay in Athens and for taking the time to share your valuable feedback along with your kind rating. We truly appreciate our esteemed guests, and it is always our top priority to deliver high-quality service and authentic hospitality.We are delighted to hear that our central location enhanced your visit, making it convenient for both travel and dining. It’s also wonderful to know you appreciated our service and communication, and we’re especially pleased that your breakfast suggestions contributed to an improved experience the very next day.While our breakfast is served at the ground-floor Lobby Bar to ensure accessibility and comfort for all guests, we understand your preference for a view, and we’re happy to share that our rooftop Art Lounge restaurant opens right after breakfast time, offering stunning views of the city.Regarding room size, please note that New Hotel features a wide range of room categories, from 20 to 65 sq.m., including our spacious penthouse suite. Full descriptions and photos are available on our official website, allowing guests to choose the option that best matches their preferences and needs.Once again, thank you for your thoughtful comments. We look forward to welcoming you back for an even more memorable experience.Happy travels, Natasa PapaefstathiouHotel Ambassador
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you so much for choosing New hotel once again during your stay in Athens as well as taking the time to share your experience. We really value our esteemed guests, and our aim is to always offer high quality service and superior hospitality at all times. Regarding your comments about the noise, we understand the importance of a peaceful and comfortable environment. All of our rooms are equipped with triple-glazed windows to minimize noise, given our central location just 200 meters from Constitution Square and within walking distance of the city’s main attractions. Please be assured that we take your feedback seriously, and we will carefully evaluate the situation to identify potential areas for improvement. We are committed to providing an exceptional experience to our guests, and your comments will assist us in enhancing our services. We truly value your insights and hope to have the pleasure of welcoming you back in the future for an even more comfortable and enjoyable stay.Happy Travels, Always at your disposal, Natasa PapaefstathiouHotel Ambassador
Tài Khoản Khách
Phòng Cao Cấp
Lưu trú vào thg 3, 2025
Cặp đôi
1 đánh giá
10/10
Nổi Bật
Đăng tải vào 12 thg 4, 2025
موظفين الاستقبال رائعين جداً جداً في التعامل
Dịch
Phản Hồi Từ Khách Sạn: Dear guest,Thank you so much for your glowing review and for giving us a perfect 10! We are absolutely thrilled to hear that you had such a wonderful experience at New Hotel. We truly value our esteemed guests, and it is always our goal to offer high-quality service and superior hospitality.We are especially happy to know that our staff’s helpfulness and friendliness made a positive impact on your stay. Your feedback is very valuable to us, we will share your amazing review with the rest of our team, and we will be happy to welcome you again in the near future!! Happy Travels, Natasa Papaefstathiou Hotel Ambassador
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you so much for your glowing review and for giving us a perfect score! We are absolutely thrilled to hear that you had such a wonderful experience once again at New Hotel. We truly value our esteemed guests, and it is always our goal to offer high-quality service and superior hospitality.We are especially happy to know that our staff’s helpfulness and friendliness made a positive impact on your stay. Your kind words motivate us to continue delivering exceptional service to all our guests.We look forward to welcoming you back to New Hotel on your next visit to Athens.Happy Travels, Natasa Papaefstathiou Hotel Ambassador
오정훈
Phòng Tiêu Chuẩn
Lưu trú vào thg 3, 2025
Nhóm bạn
11 đánh giá
10/10
Nổi Bật
Đăng tải vào 15 thg 4, 2025
방 컨디션이 상당히 좋았습니다
Dịch
Phản Hồi Từ Khách Sạn: Dear guest,Thank you so much for your glowing review and for giving us a perfect 10! We are absolutely thrilled to hear that you had such a wonderful experience at New Hotel. We truly value our esteemed guests, and it is always our goal to offer high-quality service and superior hospitality.We are especially happy to know that our staff’s helpfulness, our room condition and friendliness made a positive impact on your stay.Your feedback is very valuable to us, we will share your amazing review with the rest of our team, and we will be happy to welcome you again in the near future!!Happy Travels, Natasa Papaefstathiou Hotel Ambassador
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for taking the time to share your feedback. We sincerely regret that your stay did not meet your expectations and appreciate your input as it helps us improve our services. We understand your disappointment with being assigned a room on the lower floor. Due to exceptionally high occupancy during the peak season, we could not accommodate a higher-floor. While we aim to provide a memorable experience regardless of room location, we understand the view plays a significant role for many guests.Regarding your concerns about cleanliness, we are truly sorry to hear about the issues with the toothbrush cup and hairdryer. At our 5-star property, we follow stringent health and safety protocols to ensure the highest standards of hygiene. Your feedback has been shared with our housekeeping team. Your comments are invaluable in helping us improve, and we truly hope you will give us another opportunity to showcase the exceptional service and quality for which we strive. Happy TravelsNatasa PapaefstathiouHotel Ambassador