Stella di Mare Sea Club Hotel

Các đánh giá Stella di Mare Sea Club Hotel

Stella di Mare Sea Club Hotel

Km 46 Suez-Hurghada Road, Ataqah, Suez Governorate, EgyptXem thông tin khách sạn
Stella di Mare Sea Club Hotel
Stella di Mare Sea Club HotelStella di Mare Sea Club HotelStella di Mare Sea Club Hotel
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Chúng Tôi Khớp Giá
1 đêm

Đánh giá của khách

3.8/5
Tốt
41 đánh giá
Đánh giá đã xác thực
Vị trí4.0
Trang thiết bị3.8
Dịch vụ3.5
Vệ sinh4.0
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Tất cả đánh giá(41)
Đánh giá tích cực(10)
Đánh giá có ảnh/video(8)
Đánh giá tiêu cực(3)
Fia93
Phòng Deluxe
Lưu trú vào thg 7, 2024
Vợ chồng
1 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 5 thg 11, 2024
The place was beautifully calm as our stay was very much peaceful. The food was also good and a nice change of the menu almost every night. The staff too were polite and friendly. Overall stay was 4/5!
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, We would like to extend our heartfelt gratitude for selecting Stella Di Mare Sea Club Hotel and for sharing your wonderful feedback. We are thrilled to hear that you enjoyed our hotel services and facilities as we are committed to continually striving for excellence in hospitality. Our goal is to not only meet but exceed your expectations, and we appreciate your recognition of our efforts. Thank you again for your review, and we look forward to welcoming you back to our hotel soon Regards, Stella Di Mare Sea Club Hotel Management
Tài Khoản Khách
Phòng Tiêu Chuẩn
Lưu trú vào thg 11, 2024
Người đi công tác
5 đánh giá
3.2/5
Đăng tải vào 25 thg 12, 2024
Very bad service experience! Not professional, No proactively communication, No respect for customers when additional charge happened. Especially the reception manager is very rude to customer with threating personal safety words. Not recommend!
Dịch
Tài Khoản Khách
Phòng Tiêu Chuẩn
Lưu trú vào thg 10, 2024
Người đi công tác
3 đánh giá
2.2/5
Đăng tải vào 14 thg 11, 2024
The room is excellent, the food is very bad and i The quality is poor, the security staff is disrespectful, I think I will not repeat the experience again
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for taking the time to share your feedback. We were truly disheartened to read your review and want to apologize for not meeting your expectations. Please note that we take all guests’ feedback very seriously and will be reviewing all your concerns with all concerned to ensure we do better next time. If you’re willing to give us another opportunity when you’re back in Ain Sokhna, please reach out directly we are committed to ensure that your next stay exceeds your expectations. Regards, Stella Di Mare Sea Club Hotel Management
Tài Khoản Khách
Phòng Tiêu Chuẩn
Lưu trú vào thg 7, 2024
Gia đình
1 đánh giá
1.5/5
Đăng tải vào 26 thg 8, 2024
Very Bad Service Didn't get my rewards either early check in or late checkout Cleanliness level is also bad Staff isn't friendly Also there are no drinks at dinner!! How come Even water is for an extra charge !! Wouldn't recommend at all
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for taking the time to share your feedback. We were truly disheartened to read your review and want to apologize for not meeting your expectations. Please note that we take all guests’ feedback very seriously and will be reviewing all your concerns with all concerned to ensure we do better next time. If you’re willing to give us another opportunity when you’re back in Ain Sokhna, please reach out directly we are committed to ensure that your next stay exceeds your expectations. Regards, Stella Di Mare Sea Club Hotel Management
Hassan
Phòng Tiêu Chuẩn
Lưu trú vào thg 5, 2024
Gia đình
3 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 14 thg 6, 2024
Excellent
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,We would like to extend our heartfelt gratitude for selecting Stella Di Mare Sea Club Hotel and for sharing your wonderful feedback. We are thrilled to hear that you enjoyed our hotel services and facilities as we are committed to continually striving for excellence in hospitality. Our goal is to not only meet but exceed your expectations, and we appreciate your recognition of our efforts.Thank you again for your review, and we look forward to welcoming you back to our hotel soonRegards, Stella Di Mare Sea Club Hotel Management
meijie0788
Phòng Deluxe
Lưu trú vào thg 7, 2024
Gia đình
109 đánh giá
2.7/5
Đăng tải vào 24 thg 8, 2024
設施：房間不大，但是挺乾淨，都是雙圓孔插頭，歐式和中式插頭沒辦法使用！ 衞生：衞生還可以！ 環境：酒店周圍基本都是沙漠，酒店區域內綠化植被還不錯，房間都是環繞泳池而建！酒店的海灘更淺，基本沒有什麼可以玩的，主要玩的是酒店內的幾個泳池，有個小滑梯那種簡單設施，在中國不值一提，可能他們這邊是沙漠的緣故，看見這點水上樂園就開心的不行！ 服務：服務人員我認為有種族歧視，在我排隊辦理入住的時候，到我辦理的時候，服務人員讓我等待一下，讓後給其他客人辦理手續，當我等待十分鐘後，去問前台怎麼樣了？他們還是冷淡的看着我，然後把房卡交給我。全程冷漠問好、冷漠的回覆！在我退房的時候，酒店周圍是沒有出租車的，Uber也是沒車的，我求助前台幫我叫車，第一個人説沒辦法幫我，我自己想辦法半個小時後還是沒車，又去求助前台，他們拿出一個清單，幫我叫車需要付UE66元，反正就是特別昂貴，作為一個遊客你是沒有辦法離開這個酒店的，這個酒店位置遠離城市，荒無人煙！中國遊客還是要謹慎出行，我打車到這個酒店出租車加了我雙倍的車費！真的不推薦來這家酒店！我認為中國人千萬別來！
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for taking the time to share your feedback. We were truly disheartened to read your review and want to apologize for not meeting your expectations. Please note that we take all guests’ feedback very seriously and will be reviewing all your concerns with all concerned to ensure we do better next time. If you’re willing to give us another opportunity when you’re back in Ain Sokhna, please reach out directly we are committed to ensure that your next stay exceeds your expectations. Regards, Stella Di Mare Sea Club Hotel Management
Tài Khoản Khách
Phòng Tiêu Chuẩn
Lưu trú vào thg 6, 2024
Người đi công tác
52 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 1 thg 8, 2024
非常好的酒店，物超所值。酒店樓下就有泳池，距離紅海海邊很近，酒店自帶沙灘，度假的人非常多。
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,We would like to extend our heartfelt gratitude for selecting Stella Di Mare Sea Club Hotel and for sharing your wonderful feedback. We are thrilled to hear that you enjoyed our hotel services and facilities as we are committed to continually striving for excellence in hospitality. Our goal is to not only meet but exceed your expectations, and we appreciate your recognition of our efforts.Thank you again for your review, and we look forward to welcoming you back to our hotel soonRegards, Stella Di Mare Sea Club Hotel Management
Tài Khoản Khách
Phòng Tiêu Chuẩn
Lưu trú vào thg 11, 2024
Một mình
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 15 thg 12, 2024
住宿環境，酒店綠化不錯，有早歺，而且有全套酒店的洗漱用品，酒店很安靜，早上可以去海邊看日出
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, We would like to extend our heartfelt gratitude for selecting Stella Di Mare Sea Club Hotel and for sharing your wonderful feedback. We are thrilled to hear that you enjoyed our hotel services and facilities as we are committed to continually striving for excellence in hospitality. Our goal is to not only meet but exceed your expectations, and we appreciate your recognition of our efforts. Thank you again for your review, and we look forward to welcoming you back to our hotel soon Regards, Stella Di Mare Sea Club Hotel Management
Tài Khoản Khách
Phòng Tiêu Chuẩn
Lưu trú vào thg 3, 2024
Người đi công tác
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 30 thg 4, 2024
環境特別好，服務員很熱情主動，早晚餐很豐盛，可選性多，味道也很好。最棒的是酒店門口每隔十分鐘有一趟小火車免費帶去海灘邊！
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,We would like to extend our heartfelt gratitude for selecting Stella Di Mare Sea Club Hotel and for sharing your wonderful feedback. We are thrilled to hear that you enjoyed our hotel services and facilities as we are committed to continually striving for excellence in hospitality. Our goal is to not only meet but exceed your expectations, and we appreciate your recognition of our efforts.Thank you again for your review, and we look forward to welcoming you back to our hotel soonRegards, Stella Di Mare Sea Club Hotel Management
M Magdy
Phòng Tiêu Chuẩn
Lưu trú vào thg 10, 2024
Một mình
10 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 6 thg 11, 2024
Exceeded my expectations Excellent beach and pools, Excellent breakfast and dinner and friendly staff
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, We would like to extend our heartfelt gratitude for selecting Stella Di Mare Sea Club Hotel and for sharing your wonderful feedback. We are thrilled to hear that you enjoyed our hotel services and facilities as we are committed to continually striving for excellence in hospitality. Our goal is to not only meet but exceed your expectations, and we appreciate your recognition of our efforts. Thank you again for your review, and we look forward to welcoming you back to our hotel soon Regards, Stella Di Mare Sea Club Hotel Management