Hotel Artesia

Our room was very clean. The lighting in the hotel is very dark. The first time looking for the elevator was difficult since there was hardly any lighting in the the hallway. The room had no decor on the walls only 1 black and white picture of football players. There are nice shadowboxes in the hallway but there was nothing in them and no lighting. There was no warm breakfast options. Only a microwave to warm danishes or instant oatmeal. There was not bar. They said they had lost their liquor license. Daily housekeeping nice to have since some hotels have gone green. Stayed in the Jr King Suite. It did not have a Balcony as advertised in their website which was very disappointing. The staff was very nice and helpful.

It was ok. Was clean and overall comfortable. I noticed a poor placement of the fridge and microwave, directly below the thermostat in the room. The heat generated from the fridge was giving a very high temp reqding on the thermostat. Climate control overnight was challenging.

The room was quite spacious and clean. The location is in downtown and within walking distance of the heritage way.

I was in Artesia from Boston for my son’s graduation from FLETC. This was a great place to stay for the 3 days I was there. The rooms were very nice, very clean, well appointed, plenty of pillows. The breakfast offered a variety of items. But the real stars of this hotel are the staff. Everyone was welcoming, friendly, always smiling and truly wanted you to have a great experience. Due to a quick storm over Roswell, the airport closed temporarily and my flight in from Dallas was delayed 6 times over 9 hours. The car rental counter was not open when I arrived so, I was without a car for my visit. My son was able to pick me up from the airport, but still had academic obligations and would not be able to drive me to and from the graduation. I was fine and planned to just get an Uber. However, there aren’t any uber drivers in Artesia. I was asking at the front desk about the typical odds of one being available or local taxi…when I was told there isn’t any in town. I reminded myself that I’m not in Boston anymore and google mapped it to see how far of a walk it would be. .8 miles…not bad I could do it! I was feeling kinda silly and unprepared for this trip. Then Alex, working the front desk in the evenings, told me its way too cold to walk in the morning and that she would just drive me so I wouldn’t have to worry about how I was getting to my son’s graduation. It’s a big deal and she said there’s no way it should be hard to get to. I didn’t want to impose and it was an amazing gesture from this hotel team member that had never met me before that moment. I told her I would try to figure something out and thanked her. She said well, here’s my number and I will be down at breakfast if you need a ride, its no big deal and I would love to help you out if I can. Alex did end up giving me a ride to and from my son’s graduation. She wasn’t even working at the time. This was on her own time when she could have been doing anything. She chose to help a stranger. This isn’t typical of what you would expect while staying in a hotel. Usually these types of things don’t happen. Extra towels, where to go for dinner, but not making sure a big moment in someone’s life is enjoyed without stress largely surpasses any expectation of going above and beyond. Alex is fantastic and this hotel and it’s guests are lucky to have her. Its a long review and most just describe cleanliness and location, etc…lots of places have those, but only this hotel has these amazing people taking care of their guests. Hotel stays aren’t just for a place to sleep and shower. They literally define the experience.

Artesia is a wonderful, walkable city with a number of great sculptures, starting with the one just outside of the Hotel Artesia. But don’t miss the one near the library!

I enjoyed my stay very much! Quiet, aesthetically pleasing, great staff! I will stay again...

This is not your typical chain box hotel. The rooms are large. The sculpture in front is beautiful

We really enjoyed our stay at the Hotel Artesia. This is a unique property located right in the downtown shopping/dining area. The rooms are clean and modern with comfortable beds. Staff was extremely helpful, friendly and quick to respond. We had intended to stay in Carlsbad and didn't realize until later that we we booked a hotel in Artesia. I must say, we were very impressed with the town and the many dining options right down the block. The Wellhead BrewPub was quite good for both local brews and a solid meal. We didn't try the pizza place adjacent to the hotel but it was packed with customers. I would definitely stay at the Hotel Artesia again.

I loved the cleanliness of the hotel. The great customer service from the front desk staff at midnight and in the morning.