Tài Khoản Khách
ngày 13 tháng 10 năm 2023
My stay at this hotel was spoiled by sewage smell that permeated the premises, creating an unpleasant atmosphere. The provided towels were so worn that they had become nearly transparent. Additionally, the toilet was not clean; I had to use my Lysol wipe to clean around and behind the lid, and the shower exhibited signs of mold, as evident in the attached pictures. The shampoo was diluted to the point of ineffectiveness; on the first day, the container was half empty, indicating prior use by the previous guest. Moving on to the bed, although advertised as a double on the website, it felt smaller and was disappointingly hard as a rock, leading to a less-than-restful night. The room's dim lighting did little to improve the situation. On a positive note, the staff were warm and helpful, even offering to change our room. Despite their efforts, we decided to leave our fully paid, non-refundable room. Unfortunately, even after a few days, our clothing still retained the unpleasant sewage smell. Another positive aspect was the convenient location. Nevertheless, the overall experience fell far short of expectations.
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