Hampton Inn Anchorage

Super nice staff and shuttle driver! Clean hotel, clean room with comfortable bed. Good selection for breakfast. I would stay again! Mountain View!!

不錯，看起來很乾凈

Welcoming front desk staff! Someone needs to use a blade on the parking lot. The ruts and potholes are terrible!!

Staff is friendly and helpful, property is clean and quiet. We enjoy the Hampton Inn Anchorage every time!

I’ll start off with the positive. House keeping was incredibly nice and helpful. Front desk staff were pleasant. I wish I had more positives to write but it ends there. Parking lot was slippery and semi dangerous to navigate. I know ANC received a lot of snow this year but you would think that more up keep would be done for the safety of guests, especially walking back and forth to the restaurant that is across the parking lot. The pool was unclean and gross in my opinion. Lots of clumps of hair floating around. Room was ok. Was clean, but we weren’t able to make coffee because the coffee pot was missing a key component. No fan in bathroom. Beds are very soft so if you have back problems, beware. Fridge didn’t feel all that cold and seemed old and outdated. My biggest issue was front desk and shuttle employees smoking right outside the front door to the hotel so the small entry way and lobby smelled strongly of smoke. As a former smoker who’s worked in hospitality before, I don’t think it’s courteous or professional to be smoking in front of the hotel while working. Will be staying at another hotel when we travel down to ANC next time.

The Hampton in Anchorage has been remodeled and is amazing! Clean and quiet with comfortable beds. Staff is friendly and helpful. Breakfast was very good.

People sleeping in their car in parking lot, loud music playing from downstairs filtering in room 24/7, only two towels provided the entire stay and the car alarms going off at 5am were undesirable. Other than that, rooms were clean and comfortable. Breakfast was good, and staff was friendly.

I waited 45 minutes for the airport shuttle even after talking with the lady twice. The first time I called she said 20 minutes then after 25 minutes passed I called again and I was told 10 minutes. Finally I got a cab after waiting 45 minutes. I got to the hotel and there was another guy waiting with no receptionist to be found. We stood there for 10 minutes before she came to the desk.

Front desk attendant at check in was not very friendly. Our room was not thoroughly cleaned, floors needed to be vacuumed, hairs all over (that didn’t belong to us), tile floor at entrance of room needed a mop, shower toiletries needed filled, linens weren’t super clean, desk had crumbs on it, no fan in the bathroom which is terrible for many reasons. Pool towels barely wrapped around my 3 year old. Won’t be staying at this Hampton again or probably any others.