Tài Khoản Khách
27 tháng tám, 2021
I'm very disappointed in this hotel. 1) There were big roaches in my room; one was crawling up the curtain, and another came into the room from underneath the door. We were only in the room for about 2 hours, right after spending the day at Disneyland, but that was more than enough for me. We checked out at midnight and when I explained the reason to the woman behind the counter, she didn't seem surprised at all! She apologized, said they would refund my money, and that was that. It's been almost a month and no refund. 2) The parking is too far from the hotel, and it's extremely small and cramped. 3) The lobby is way nicer than the rooms, which mistakenly leads you to believe that the place is just as great. My advice? Don't stay here!
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