Để bảo đảm tính chân thực của điểm đánh giá được hiển thị, chúng tôi không chỉ tính số điểm trung bình. Thay vào đó, chúng tôi xem xét mức độ tin cậy của đánh giá và ngày lưu trú của khách để xác định số điểm đánh giá cuối cùng.
Đánh giá đã xác thực
Vị trí4.6
Trang thiết bị4.7
Dịch vụ4.7
Vệ sinh4.7
Lọc theo:
Sắp xếp theo:
Tất cả đánh giá(58)
Đánh giá tích cực(53)
Đánh giá có ảnh/video(7)
Dịch vụ tuyệt vời(5)
Đánh giá tiêu cực(5)
Leo wangkun
Phòng King Deluxe hướng phố
Lưu trú vào Thg5, 2024
Vợ chồng
27 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 5 Thg5, 2024
Our stay at Ritz-Carlton Almaty was exceptional, in fact our fav part of the city as tourists. The best part was the warm service from the staff, in particular thanks to Yekaterina (Kate), Malika, and concierge lady. Kate was welcoming and
informative upon check in. Guest service staff Malika gave us attentive care throughout our stay and accommodated our preferences, which truly enhanced our experience in the country. Concierge lady gave us comprehensive advice on where to visit.
The view from both our room and the Sky Lounge was unparalleled. Snow-capped mountains framed the landscape, offering a mesmerizing backdrop that undoubtedly ranks among the best in Almaty.
Will definitely come back here if we’re back in the city.
Dịch
6/8
Rimvydas
Phòng King Deluxe hướng núi
Lưu trú vào Thg3, 2024
Vợ chồng
19 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 20 Thg3, 2024
The best and the most expensive hotel in Almaty. Service is perfect, staff try to help in all questions.
Breakfast huge and tasty, there is everything, even common quail eggs…
Rooms big and have nice views to city or mountais.
Gym is very good too. Pool not big but enough good, sauna just separate in mans and womans changing rooms.
Dịch
mehmetozgur
Deluxe Two Double Room Non smoking
Lưu trú vào Thg5, 2023
Người đi công tác
18 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 1 Thg6, 2023
It has a great location, nice first class rooms and as always you receive excellent service. Well trained and quality staff make you feel you are at home.
The luxury hotel is next to a shopping center and is in a tall building. To get to your room, you first must take the elevator to level 30 and change the elevator to go down to your room a bit of a journey. The breakfast is amazing and the rooms are OK a bit old but well equipped. It doesn't have value to for the money you spend. The staff are amazing.
Dịch
6/8
Tài Khoản Khách
Lưu trú vào Thg3, 2024
Một mình
0 đánh giá
1.0/5
Đăng tải vào 1 Thg3, 2024
The room was noisy and the bathtub was dirty. The smell of the sauna is nauseating. There are no bath towels or plastic slippers in the sauna. You can only wear cotton slippers to walk on the wet floor, which is very dangerous. I think Ritz-Carlton Almaty , only the expensive price matches this brand , Gold and jade on the outside , but inside , t he details are a mess 房间很脏,浴缸也很脏。更衣室的味道令人恶心,不提供毛巾也不提供防滑拖鞋,穿棉拖鞋在湿地板上走路是找死啊? 阿拉木图丽思卡尔顿,只有价格配得上吧 金玉其外败絮其中