Các đánh giá Grecotel Astir Palace

This hotel all things are good , eorkers good area is good and roons are very usefull , beach is so soo but enough , swimming pools are good

ailecek kaldığımız bu otelde çok keyifli vakit geçirdik. tavsiyhe ederim

Konumu çok iyi, kahvaltısı güzel, temiz, sessiz, çalışanları güler yüzlü bir otel. Tekrar giderim.

Me and my family are visiting this hotel since 2014 and every time it was something to make us feel special. Bottle of wine, welcome card signed by the manager or etc. The rooms were old but clean. This time was our last visit 12.07-14.07.2024. I had a birthday on 12.07 while we were checking in. We had 3 rooms for my guests. One of them with private pool. The room were so dirty I found nuts on the floor at the moment we entered. The pool were dirty. This time no greeting card, no wine, nothing. Every morning the mades were screaming and laughing from 7:30 in front of our room. The first morning my husband webt out to ask them to be more quiet at least until 8:30. We are with two children who were waking up from the noise. Hope that managment will take more care for the cleaning and the attention to the guests.

Great place for family vacation. People are friendly and helpful, service and food are excellent. The center is close so need for car, and i recomend using the beach 100 meters fight from the hotel. The city is also beautiful so probably will come back again

Welcome staff at reception was very nice and kind. Breakfast was good, fresh. Coffee machine was my favorite, it was the best coffee I had in a hotel. Our room was nice, it had two floors and 2 king beds, 2 couples can stay at this room easily. However; there are things that made us unhappy about our stay. Our room was very dirty, filthy actually. There were hair in bathtub, the toilet was dirty and balcony had hairballs on the floor. Apparently room service does not clean they only change the sheets. The lamp had a huge spider net and a spider on it, the spider net was so big that probably they didnt clean the lamp for the last few weeks. Our bedroom door’s lock was not working so we werent able to lock our door when we were sleeping. They gave us two room keycards, one was not working it was probably not that room’s key. Overall, they apparently never check the rooms properly before another guest arrives, but we paid 480€ for two nights and I believe we deserved a much better service! Also, our room was on the second floor and the elevator was broken so when we were leaving we had to carry our luggages from the stairs as two girls! I hate it if anyone enters my room when I’m away (housekeeping or anyone!) so I put a DND sign on it when leaving for the beach and when I came back I saw that they took away the sign and entered our room! They didnt clean anything they only change the places of our stuff! So overall, I’m not sure if I’d stay here again if they dont change the way they prepare the rooms.

Excellent communication, excellent food and clean rooms. The employees were so kind and helpful! Further more, the bouffe was a beautiful surprise because the kept some things stable and the change others every day. I will surely come back! ( And I had everything I needed for my baby!)

We visited the "Grecotel Astir" hotel for our summer vacation, and our experience was overall excellent. The rooms were comfortable, clean, and well-equipped, with a wonderful sea view. The staff was extremely polite and helpful, making us feel truly welcome and safe, as there was security and 24-hour service during the night.The pool was the highlight of our stay. Victoria from the hotel team made our experience there very pleasant. She was always smiling and willing to help with anything we needed, ensuring our time at the pool was enjoyable and relaxing.The only downside was the parking. The availability of parking spaces was limited, and we often had to park far from the hotel. This was particularly difficult at night. Despite the parking issue, we would highly recommend the hotel for a comfortable and pleasant stay.

Completely disappointing. Dirty drapes, shower curtain that was torn, a door that would not open, linen that were too small for the bed, a battered lamp, a room that smell as if not aired in weeks…a total look of decay and negligence Wouldn't go back for free!

We stayed in the hotel during the Easter hollidays from 3-6 may 2024 and we were pleasantly surprised by everythig it offered-service,staff,food,the green park and something more- fantastic view to the sea and the island of Samothraki.We enjoyed the excellent organisation of the Easter party including drinks,food,music and the attractive Greek folk dances of the present guests.Hope to visit you again.

TMC Group would like to share its experience in organizing a corporate event on September 29/October 1st at Grecotel Astir Egnatia. Words are just not enough to express the gratitude we have for the whole team which helped make this event a resounding success. We are extremely grateful to Panagiotis and the reception team for making sure the experience was off to a great start with fast check-in and by taking care not only that the rooms were ready early on, but also checking in everybody as soon as the rooms were available. The accommodations were wonderful, clean, and with a gorgeous view.Also during our stay, they catered to all the whims and wishes of our guests without hesitation or delay in service. After such a great start the day continued with a welcoming pool party that was impeccably organized, starting with the table placement, which was done per our instructions, and continuing with exquisite food and irreproachable service. Our event ended with the Gala Dinner and we will be forever thankful to Kyriakos and the F&B team. The decor turned the conference room into a gorgeous ballroom and it was done with no time to spare. The service was impressive, fast, and hassle-free; the food was excellent and the corporate event was a success thanks to everyone who went above and beyond. We are looking forward to returning to Grecotel Astir Egnatia and it will be one of our top destinations for future corporate events.

Disappointed! Not clean! We ask three times at reception to cleanup our room. But still’s not enough.And that’s the way we were all day out because of baby…the breakfast was good, and the location was nice. The price does not meet expectations.

Beautiful hotel in Alexandropolis. Clean, on the beach, great food, excellent service, staff very kind and helpful. Our room was spacious, bringt and very clean. Bathroom also spacious, clean, towels changed every day, room cleaned daily. Food is very tasty and various, loved the pancakes made in front of us. Beach is good, it's hotel's beach so umbrellas and sunbeds are free. There are beaches in area if you want change, but hotel beach and pools (also clean and perfect) are quite enough. We are coming next year.

Room was very good in general, but the pillows are too hard for me. The restaurant is very nice, lobby is very friendly. Outdoor swimming pool area is also nice. We didn't like: - the fitness area from inside, which is right "above" the indoor swimming pool... it is not possible to have relaxing moments in the pool, because you have to see/hear/look to all muscular guys/girls working out noisily - the permanent noise coming from the tiles which with the alleys are paved, and all the room-service and luggage trolleys are making a terrible noise all the time....it is impossible to sleep with window open but you also hear them with the windows closed... It should be banned between 23.00 & 10.00 am !!! I have a noisy video but it cannot be upload!!! You should change all the wheels from luggage & room-service trolleys, with soft tyres, tubeless and to ban all this traffic from 23.00 to 10.00!!!!