Relais & Châteaux Hôtel la Réserve

I have never stayed at a hotel that had a more beautiful, peaceful setting than this one, with lawns sloping down to the river Tarn and large trees cradling the vista. Our room was spacious, quiet, and comfortable, with a sliding door and balcony overlooking the lawns and river. I got a kick out of the artsy twisted-metal light fixture in the corner. (Two very minor quibbles: the door to the toilet didn't shut completely, and the sliding door to the balcony had no curtain, only a metal shutter.) The dining room and other public spaces were also simple, lovely, and focused on the gorgeous grounds. Didn't want to leave!

The hotel is set slightly off the road and by the time we pulled up outside the front door two staff members were there to greet us and take our luggage. Check in was friendly and efficient after which we were shown to our room, our bags having been taken up directly from the car. All the staff we met during our stay were very pleasant and eager to assist. The room was nicely finished. It was spacious and airy and was well equipped with comfortable chairs, coffee machine, complimentary water. We had a river view and loved just sitting on the balcony watching the river flow gently by. The hotel is located on the outskirts of Albi in generous and beautiful grounds which run down to the river. It was a truly tranquil and relaxing location, topped off with a generous sized swimming pool which was a joy to use. After a long journey we thoroughly enjoyed the peace of the hotel and it’s grounds and left feeling fully refreshed. We stayed for 2 nights and ate at the hotel both nights. The food was very good, the service quietly efficient. The menu was short but we didn’t struggle choosing what to eat either night. Had we stayed a third night we would probably have eaten out in town. Breakfast was a self service buffet although I believe we could have ordered hot food, cooked fresh. We thoroughly enjoyed our stay and wouldn’t think twice about staying again if we were in the Albi area.

This place should not be listed as a Relais and Chateau property. It is 30 years tired, and well past its glory days. My welcome water bottle was previously open, they took our 1/2 bottle of wine in the bucket - which they returned after calling. The flowers are next to dead through out the property. Not at all like the pictures on their website.

We had a wonderful 3 night stay while touring the area. The hotel is beautiful and it really felt like home. The personnel were truly wonderful. Breakfast was small but nothing was missing and the dinner at their restaurant is truly delicious! What truly captivates you is the location. Just next to the river set amongst a beautiful garden. The best place to relax and unwind!

Excellent staff, beautiful location, calm, relaxing in an enchanting parc. An extraordinary place for people who wish to enjoy more than a hotel. The hostess is extremely helpful and charming. The breakfast is excellent. The swimmingpool overlooking the parc and the river is a place you don't want leave. Albis historic center is only 5 mins sway.

This is a family run small relais chateau hotel which feels more like staying in a friends country house. Nothing was too much trouble, a very relaxing hotel on the tarn river with exquisite service, cleanliness and delicious menu . Food is taken seriously here and served delicately with passion. A must stay in this area if you like what i have written !

From the moment we arrived, we felt welcomed and that the staff were genuinely out to make our stay as enjoyable as possible. It was great to see that they were taking on and actively training a couple of interns and some younger staff in this time of staff shortages. The owner is very “hands on” and apparently she has been for many years. We’ve had some of the best service in any restaurant anywhere whilst staying here. The gardens are stunning, and the view while dining outside was perfect. Our room was very comfortable. We will return!

Very nature

Dans un cadre reposant et soigné, entouré d'arbres centenaires, nous avons passé un excellent séjour! L'accueil d'Hélène et de son équipe, chaleureux et attentif, les dîners de qualités, le service aux abords de la piscine garantissent des moments agréables! Nous reviendrons avec plaisir ! Karine