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Vị trí4.6
Trang thiết bị4.5
Dịch vụ4.6
Vệ sinh4.6
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Tất cả đánh giá(68)
Đánh giá tích cực(59)
Đánh giá có ảnh/video(14)
Dịch vụ tuyệt vời(11)
Đánh giá tiêu cực(4)
Jacky—
Phòng Deluxe hướng biển
Lưu trú vào thg 9, 2023
Du lịch cùng bạn bè
10 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 4 thg 10, 2023
Make an appointment in advance for the time of the boat on the island to the dock butler one-stop service, lounge luggage are helped to send to the hotel and then the boat on the island to stay at the front desk to book activities diving fishing watching animals and so on safari tour guide brother is very good
The rooms are very nice and the beach pool in the hotel is very nice and the photos are very good. Several hotels on the island have cars for each other. The dinner we chose costs AED 1,000 and there is a 15% service charge
Dịch
6/9
Phản Hồi Từ Khách Sạn: Dear JackyThank you for your great review and sharing your beautiful pictures so that future guests can get a better idea before booking. Yes you are absolutely correct, booking in advance for everything from the boat arrival, to spa & activities to a must.We hope to welcome you back again in one of our other 2 properties on the island.Best Regards, The Management Team
Milad
Phòng Deluxe hướng biển
Lưu trú vào thg 12, 2023
Gia đình
29 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 1 thg 2, 2024
Very nice island and was greeted gleefully by a team of staff who were very nice at the jetty to get on the boat headed for the island. Ramesh from Srilanka was very nice guy who was really good at his job. Elly was the guide on the boat itself and great guy too. Reached the hotel on the island and was greeted by George who was very kind and explained everything very well. Overall great stay. Only drawback was the pricing of the activities which I felt were overpriced and also didn’t get prompt responses on the hotel app chat even though I was specifically told that was the fastest way to communicate. Food and staff at olio Italian restaurant was super.
And let and probably the best part of our trip was the safari and a guy called younis who was super informative and made it a memorable trip.
Also one thing been noticing recently with quite a few resort hotels is the staff look artificially happy not like they want to be there. Anyway overall great stay and one night is more than enough to be honest on this island as during this month of January sea water is super cold so can’t really swim in the sea and enjoy the beach. Pools were temperature controlled so that was great.
One point to be noted is while arriving the staff were extra friendly and helpful but while leaving not much communication and no water or wet towels provided either. It felt like they welcome u greatly but then send u off on ur way without real care. 😎🤷🏽♂️
Dịch
Phản Hồi Từ Khách Sạn: Dear Milad,Greetings from Sir Bani Yas Resorts Thank you for taking the time to share your experiences with us, and we're happy to hear that you had a great time. We have taken note on your comments and your insights contribute s to our ongoing efforts to refine our offerings. We look forward to welcoming you back soon Thanks & regards Management Team
Tài Khoản Khách
Lưu trú vào thg 3, 2024
Gia đình
53 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 1 thg 5, 2024
great hotel - great staff - really enjoyed our time here - great location
Dịch
Phản Hồi Từ Khách Sạn: Thank you for the kind review. We look forward to another unfortunate experience with us.
Sagar
Lưu trú vào thg 5, 2022
Gia đình
1 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 7 thg 6, 2022
We had a 2 day stay which was absolutely spectacular. The room, view, breakfast, 5 stars. However you cant expect anything less from Anantara. The feather in the cap was the service provided by Thilanka from housekeeping. He ensured all our requirements were met without being asked. Such a kind warm person. A big thanks to him. And we cant end the review without mentioning Delano, our safari guide, very formative. Made our safari delightful.
Dịch
Phản Hồi Từ Khách Sạn: Dear Sagar, Thank you for a wonderful review of your stay with us at Anantara Sir Bani Yas Island, we are so glad you enjoyed your Anantara experience. Thilanka & Delano are indeed super hero's & we are proud to have them in the team still.We hope to see you again soon.Best Regards, The Management Team
Tài Khoản Khách
Lưu trú vào thg 1, 2022
Gia đình
18 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 3 thg 5, 2022
it was a amazing stay in nature!
their service is professional and frindly.
they provide diverse activities in nature.
I strongly recomend you Safari in the morning.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest User, Thank you for your recommendation, our morning Nature & Wildlife Drive is certainly fantastic. We hope you will visit us again soon.Best Regards, The Management Team
Phản Hồi Từ Khách Sạn: Dear Boyasiyi,Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed the dinner. It’s great to know these aspects added to your experience.We also appreciate your comments regarding the breakfast, pool cleanliness, and the quality of amenities. Your insights are valuable and help us identify areas where we can improve.Thank you for bringing these points to our attention, and we hope to have the opportunity to welcome you back for an even better stay in the future.Warm regards,Anantara Sir Bani Yas Resorts Management
Phản Hồi Từ Khách Sạn: Thank you for generous feedback and we are glad to hear that your expectations were met. We look forward to welcoming you back in a not so far future. There's a lot still for you to discover about our island.
Phản Hồi Từ Khách Sạn: We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Management Team
Người Dùng Ẩn Danh
Phòng Deluxe hướng biển
Lưu trú vào thg 8, 2024
Du lịch cùng bạn bè
7 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 16 thg 9, 2024
酒店工作人員很熱情
Dịch
Phản Hồi Từ Khách Sạn: Thank you very much for your kind words and we look forward to your next trip with us.Management Team
Phản Hồi Từ Khách Sạn: We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Management Team
Phản Hồi Từ Khách Sạn: We appreciate your patience during the ferry cancelation and understanding of the complexities involved in certain operational aspects. Rest assured, we are actively working to minimize any inconveniences and provide a more seamless experience for our guests.We appreciate your understanding of the circumstances and remain dedicated to providing our guests with a memorable and positive stay.We're sorry for disrupting your plans and we look forward to welcoming you to Anantara Sir Bani Yas Island Resorts soon.Management Team
Phản Hồi Từ Khách Sạn: Thank you very much for taking the time to share your feedback and we are happy to learn that you had an amazing stay We are looking forward to welcoming you back soon. We appreciate your patience during the ferry cancellation and understanding of the complexities involved in certain operational aspects. Rest assured, we are actively working to minimize any inconveniences and provide a more seamless experience for our guests.Kind regards Management Team
Phản Hồi Từ Khách Sạn: Dear Sqian001, Greetings from Sir Bani Yas Resorts Thank you for taking the time to share your experiences with us, and we're happy to hear that you had a great time. We look forward to welcoming you back soon Thanks & regards Management Team
Người Dùng Ẩn Danh
Lưu trú vào thg 1, 2024
Gia đình
6 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 28 thg 3, 2024
不一樣的體驗
除了遠一點 其他沒毛病
Dịch
Phản Hồi Từ Khách Sạn: Thank you for the amazing pictures of your trip. We are glad that you had a good time with us and we hope to see you again soon. Management Team