Kefaluka Resort

Отель хороший, персонал вежливый. Ребенку понравилось

Otel çok iyi özellikle spa merkezi çok kaliteli Bodrumdaki en iyi terapistler burda özellikle sultan masajı tavsiye ediyorum.

Herşey süperdi özellikle personel

Отель расположен на самом краю полуострова, в дали от городских развлечений. Ехать от аэропорта от часа до 2 (в зависимости от пробок). В отеле есть все: начиная от фитнеса, заканчивая футбольным полем. Теннис, настольный теннис, бильярд, пляжный волейбол, детская площадка - все это бесплатные развлечения. Плюс на территории еще есть боулинг, спа, магазины и много другое. Питание шикарное, голодным не останешься. Особенно понравились блюда на гриле - мясо и дорада. Вечером в ресторане играет живая музыка, далее представления и дискотека до 24:00. Все номера выходят в сторону моря. Единственный минус - это лифты, их маловато и иногда приходится долго ждать.

Recently returned from a family holiday at the Kefaluka Hotel and found the experience to be very mixed. In terms of positives, the pool facilities were decent for children of different ages with a shallow pool for toddlers to play in, a splash park also suitable for younger children and deeper pools and water slides for older children. The temperature of the outdoor pools was also fine overall, although they are not heated. The view from our hotel room was beautiful and the proximity to the beach which included a jetty with plenty of sun loungers and activities such as kayaks was good. The traditional Turkish snack bar beside the beach was excellent- they offered fresh gozleme pancakes with various fillings that were delicious. Unfortunately despite the standards of the hotel grounds being as hoped for overall, the quality of our room did not match this. Upon arrival, we noted a broken swing chair which my child scraped their leg on, a broken bed frame, a broken screen separating our balcony from our neighbour, peeling wallpaper, a hole in the wall poorly patched up and cigarette burns in the curtains. When I raised these points with the guest manager, in what is classed as a five star establishment, his attitude and customer service was absolutely appalling. His answer was to point out that if I would like a newer or better standard of room, I should pay to go to a newer or better hotel. I reminded the manager that I had paid a significant amount to stay at this hotel, he simply maintained I should expect the rooms to be tired because the hotel was of a certain age. His next solution was to offer an alternative smaller room that was also very tired. Despite assurances he would remove the broken chair and address the other concerns possible, no attempt was made to do so. In addition to our disappointment with the quality if our room, allocated a la carte nights changed during our stay meaning one of the restaurants was no longer available to us. The member of staff handling guest relations also explained she was unable to book my parents, who were staying at the hotel at the same time as myself and my family of four, in to the same a la carte on our chosen night as she was requirdd to reserve a particular number of spaces for the manager or important guests in case they wished to dine in these. When we went to our chosen restaurant, without my parents, there were three tables still available. The buffet offered some nice options at times however on the whole, the food lacked variety and was often cold. Items like bread and pastries were often stale and hard. The evening entertainment was good at times following this, an adult disco ran every night until midnight and the volume of this was very loud and could be heard very clearly from our room. Overall, whilst there were aspects of the hotel we enjoyed, having weighed the negatives against the positives, this isn't an establishment we would return to. We're taking the guest manage

Great hotel. Sevgi was amazing! got me and the children up dancing. zumba and yoga . great fun for kids! animation team and mini disco great. evening entertainment fab still warm and food lovely. pool and water slides kept kids entertained all day with fantastic splash park and ice cream variety for free!!!

This is my third review of kefaluka resort, and I will keep raving about this place it is the best! The animation team absolutely make this place, Sevgi works so hard to ensure everyone is completely entertained from morning until night, she is such good fun and deserves all the credit she gets, 10/10 as usual

The hotel was amazing the food was alright but the pizzas were so soft. The animation team was so good doing alot of sports and when I played football I did it with the kids at 4.30 and cause I was 12 I could play with the adults. According to the adults who played football and the staff they kept calling me the best goalkeeper. They were so kind to everyone. The milkshakes were nice and the hot chocolate. Out of all the staff the best one was the one out of the animation team( the one that plays for a turkish team and wears number 7 on the back of his shirt) the only reason why I know is because he showed me all of his photos. The sides were amazing and the pool was warm when u get used to it. Thank you kefaluka From (the best goalkeeper) Jayden

First time here, all the team are amazing and very interactive, so much to do and the food is amazing. Room is cleaned thoroughly everyday, with a fridge that is refilled with drinks everyday. Shows every night, each one very enjoyable, for all the family.