Villa Saint-Ange

天花板！ 太美啦！ 根本不想回家！ 精緻的別墅裝修風格，將南法風情演繹到極致！早餐和晚餐都很贊！期待下次來南法，衹住這家酒店！

호텔이 너무 예쁘고 만족스러웠어요 공주 대접 받는 기분이라 신혼여행숙소로 최고 였던것 같아요. 다음에도 엑상프로방스 올기회가 생기면 또 오고 싶어요~

This was our second stay at Villa Saint Ange, and I'm disappointed to say it will definitely be our last. We stayed here a couple years ago on our honeymoon, and while we had a few small issues with the service, the gorgeous grounds, immaculate room, and great location merited a return stay. Unfortunately, our return trip was much worse than the first. First, the good: the hotel is still gorgeous, and the pool is still lovely. The location is great - a short walk will bring you right to Cours Mirabeau. The restaurant is newly overseen by Pierre Gagnaire, and is still nice (though honestly no better than under the previous chef). We had two main issues this trip: our room, and the lack of service recovery when we had an issue with it. Our room was located at the front of the hotel overlooking the street. It was very nicely appointed, but as we learned at about 5-6am every single morning, it has a glaring issue: noise. Each morning, a symphony of garbage trucks, delivery vehicles, and other service vehicles absolutely bombarded our room with noise. While any room facing the street is likely a bit noisy, our room in particular was RIGHT above the hotel's loading bay, meaning 5am deliveries to the restaurant were unacceptably loud. The many antique floor-to-ceiling windows in the room were beautiful, but absolutely worthless noise insulators. We mentioned this issue to the staff, who seemed unsurprised by the complaint, and also offered nothing more than a fairly insincere apology. That said, it's not the responsibility of a hotel's receptionist to resolve hotel layout problems - it's the responsibility of management/ownership. This is not the only review to mention this issue, which means management/ownership knows this is a problem and simply does not care. This is also not an inexpensive room - it's actually a Superior category room, and thus commands a price of nearly $1,000/night. My advice to the owner of this hotel: this room cannot be a guest room. The location is not acceptable for a bedroom, and charging this much money for such a substandard room is a bad look. Convert the room to a library, parlor, utility closet - anything but a bedroom. Other consistent, easily-remedied feedback in guest reviews (most notably, lack of coffee maker in the rooms) has been ignored by management, so this likely will be as well.

You wait one hour and a half between the first and the second, and there is very little food on your plate, so you are hungry throughout the day, having arrived at 1:00 and being lucky enough to leave at 4:00. The cooking is just average. The waiters are unpleasantly fussy.

Beautiful hotel with gorgeous gardens. Our room was very small but had many built in ledges and closets for storage. I think this is the first time in several weeks we were able to unpack. The only note on the room design I have is that the toilet is placed very close to the wall. It is so close it is difficult to access the toilet paper - we ended up putting the roll on top of the sink cabinet. There was plenty of lighting and 2 big windows. Also a private small terrace with privacy provided by trees and bushes. I also wonder about the hotel security- we were never asked to show identification when we picked up our key. There is no deadbolt lock on the door and no peephole. The bathroom sliding door has a very stiff hinge that if you lock it you may be stuck!! Great breakfast where we were served by smiling young attractive people-including Camilla, Silvan and Tuen. Hotel is about a 15 minute walk from the old town. The weather was such that we weren’t able to enjoy the pool or gardens. The WiFi was not good at all… a booster is needed. Also the TV reception was fuzzy at times.

High French Style Villa with gorgeous pool and hot tub. Good restaurant and breakfast. Very attentive staff. Hotel is well kept and clean. Great location; walkable to center of town and shops. Easy check in and out

The property is beautiful...but from there it goes downhill. Did not see or hear from a manager or anyone for 3 days other then the concierge when we checked in.. very nice. Pool beautiful... service non existent - had to track down flimsy towels - waited 30 minutes for service. The bar is in the restaurant and was told it closes when the last person finishes dinner..ok. Breakfast was good but no one cleared our table Room was nice but small Over all was executing so much more from such a visually stunning property

The most beautiful villa grounds stunning rooms gorgeous service terrible, when paying what we did per night , you expect service, not to demean anyone or bring them down cos i am paying tho we do expect top notch service and acknowledgement if it’d not, the young lady at breakfast was superb I don’t know her name for the rest it was poor, pool service dismal no one to come and check if you want anything you have to sort out your own umbrella, and towels, when you are thirsty print a straw so you can run to the pool to drink, when asking for olives which is a basic they had said they ran out and not even can I eat you anything else, make a plan, we are not staying in an unsophisticated hotel thank good ness we had our old pips left so we could tackle what was left on the pip our friend ordered coffee and asked for a biscuit they ran out of that as well i means heloooooooo what is that ???the breakfasts were lavish so you feel you in for a treat no wonder its included cos boy you will sure starve when its lunch time, we have travelled and being lucky to have stayed in some extraordinary hotels so it was not an unrealistic expectation, we not asking anyone to kiss our feet just basic hospitality and going the extra Mile - our lunch took the one day way over an hour when bringing it to the GM attention she listened and nodded and that was it no apology tho ha we lunch on us, seen as how you waited way over what it should have been or a bottle of wine no acknowledgement of our complaints, when you paying this amount you expect great service, When you are looking forward to a trip and have worked hard and chosen this sort of establishment make your guests feel like royalty

A beautiful hotel with gorgeous landscaped gardens - however the service sadly was very POOR. We thought we would give the GM of the hotel our feedback, in person and constructively. She was not interested and did not offer so much as “I’ll look into it” walked away and we never saw her again! What was a beautiful 3 day getaway in a gorgeous hotel become blemished with the staffs “no can do” attitude at this hotel. If you don’t mind waiting for to be served, waiting for food and drinks, asking for your room to be cleaned, waiting for pool service, putting up your own umbrellas, collecting your own towels (after requesting a few times) then this is your hotel! When you book at a 5 star establishment, you have a certain level of expectation, ( or at least the basic service levels) but in the case of this beautiful hotel, they were definitely not!