Hotel Moon Dreams Portomagno

Các đánh giá Hotel Moon Dreams Portomagno

Hotel Moon Dreams Portomagno

P.º Marítimo, s/n, Aguadulce, Andalusia, 04720, SpainXem thông tin khách sạn
Hotel Moon Dreams Portomagno
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Chúng Tôi Khớp Giá
1 đêm

Đánh giá của khách

7.4/10
71 đánh giá
Đánh giá đã xác thực
Vị trí7.6
Trang thiết bị7.2
Dịch vụ7.4
Vệ sinh7.6
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Tất cả đánh giá(71)
Đánh giá tích cực(30)
Đánh giá có ảnh/video(12)
Đánh giá tiêu cực(17)
Người Dùng Ẩn Danh
Lưu trú vào thg 4, 2024
Người đi công tác
25 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 4 thg 6, 2024
Small hotel. Room was clean. However the aircon was not functioning and it wasn’t repaired during the stay.
Dịch
Paiguzizi
Lưu trú vào thg 3, 2024
Vợ chồng
2 đánh giá
7.5/10
Đăng tải vào 17 thg 4, 2024
房間能看到大海,太驚艷了,含早晚餐的訂單也很適合,店裡要付10歐/餐/人 房間內嘛,就一般化吧,設施老舊嚴重,衞生情況中規中矩,餐食.. 不要有期待,可以果腹,早晚餐一應付,午餐出去找找好吃的巨省錢 大概是這邊旅遊團定點酒店,感覺一車接着一車的老年人被送來,住了三天,每天負一層都在蹦老年disco ,好在隔音不錯,11 -12pm就結束了也不會影響休息 小陽台外的海景,可以掩蓋所有的瑕疵
Dịch
Tài Khoản Khách
Lưu trú vào thg 7, 2024
Vợ chồng
1 đánh giá
6.5/10
Đăng tải vào 26 thg 8, 2024
La instalaciones han estado regular,calor en la habitación, comedor etc...la comida poco variada,pasta blanda con salsa de tomate aguada y sin sabor,te ponen comida que sobra del día anterior, también hay bastantes mosquitos todo el cuerpo lleno de picaduras de mosquitos,no recomiendo el hotel
Dịch
Tài Khoản Khách
Lưu trú vào thg 6, 2024
Vợ chồng
1 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 10 thg 7, 2024
Muy bien todo , encantados. Un hotel familiar y con todo en cuenta.
Dịch
Tài Khoản Khách
Lưu trú vào thg 3, 2024
Vợ chồng
1 đánh giá
7.0/10
Đăng tải vào 4 thg 4, 2024
Un hotel con ubicaci-on estenda pero antiguo, se nota en las camas y colchones
Dịch
Valeri Dyba
Lưu trú vào thg 2, 2023
Gia đình
1 đánh giá
6.5/10
Đăng tải vào 22 thg 3, 2023
Старый отель. Расположение хорошее. Сервис и питание на 3. Обслуживание слабое. За неделю пастель не сменили ни разу
Dịch
Garcia SanchezDaniel
Lưu trú vào thg 5, 2023
Vợ chồng
1 đánh giá
9.0/10
Tuyệt Vời
Đăng tải vào 2 thg 7, 2023
Todo muy bien. En primera línea de playa, que es lo que buscábamos.
Dịch
Florin T
Lưu trú vào thg 3, 2025
Gia đình
4.0/10
Đăng tải vào 19 thg 4, 2025
could give zero stars I would.. now on our way back from our weekend at this hotel and trying to think of any good points about it. It’s so dated, don’t think anything’s been updated in years. Food was cold for breakfast . Dirty tables, knifes and forks. We had to eat out nights. Staff were rude. Looking at the photos now, it’s nothing like it, photos were definitely taken 15+ years ago. Never written a review on here before, so let that tell you not to book this hotel.
Dịch
Phản Hồi Từ Khách Sạn: Dear Florin T, Thank you very much for choosing us. We work every day to ensure that your stay meets all your expectations. We are sorry that this time it was not entirely satisfactory and we take note of the suggestions you have made. We look forward to welcoming you back so that we can meet all your needs for comfort and maintenance of our facilities at a later date. Our best regards.
Tài Khoản Khách
Lưu trú vào thg 4, 2025
Khác
10.0/10
Nổi Bật
Đăng tải vào 28 thg 5, 2025
Another great stay at the Portomagno. It has been taken over (yet again) by a different brand but almost the same quality. A few minor savings have been made, jams and honey at breakfast now via a pump, no choice of different lakes of bread, just sliced or French bread, I do miss the lovely brown fresh loaves , but still brilliant for the money. The cafe/ bar on the reception floor closed at 9 , (which was new), so if you want coffee or a drink after dinner, you have to go downstairs and struggle upstairs with your drink, they need to revert to later closing time. Staff exceptional as always, despite the fact we spoke little Spanish we managed to get everything we needed including an ambulance at 3am. For the money we wouldn’t go anywhere else. We hope to be back in September !
Dịch
Tài Khoản Khách
Lưu trú vào thg 4, 2025
Gia đình
6.0/10
Đăng tải vào 25 thg 5, 2025
Left last week and will not be back, English people treated totally differently to Spanish, English kids can't use inflatables in the pool spanish guests can,Spanish can smoke by the pool (despite signs everywhere). Staff are extremely rude to English guests, very Spanish oriented and only look after their own, if your English STAY AWAY!!!!!
Dịch
Tài Khoản Khách
Lưu trú vào thg 4, 2025
Khác
2.0/10
Đăng tải vào 24 thg 5, 2025
Worst hotel we've been to. We checked in and instantly felt regret, the place is so run down but we waited for dinner in hope it would get better. It didn't, the variety was poor, nothing tasted right. Staff couldn't care less. Avoid 100%, some pools are shut, rooms are old, shower head was broken, floor is damaged. Only decent thing was the view.
Dịch
Srinivas J
Lưu trú vào thg 3, 2025
Du lịch cùng bạn bè
2.0/10
Đăng tải vào 22 thg 4, 2025
We stayed at this hotel over the Easter weekend, and unfortunately, our experience was deeply disappointing and upsetting. We had booked two rooms with friends. One of the rooms had a serious issue with the air conditioning—it was not cooling at all and was instead blowing hot air. During the night, the room temperature rose to an unbearable 38°C. We reported this issue to the reception the next morning, and they assured us it would be fixed, but nothing was done. We ended up having to sleep with the balcony door open, which was far from ideal. The most disturbing incident occurred on Saturday night around 10:30 PM. While we were all sitting together in one of our rooms, there was a sudden knock at the door. When we opened it, there were two police officers, a woman(who appears to be casual and definitely not police and not looked like working for hotel), and a man who appeared to be from the hotel (though this was never clarified). They demanded to check both our rooms, saying someone reported a girl seen sitting on the balcony. We explained that we were all men, but they still insisted on searching the rooms and treated us as if we were suspicious. None of them spoke proper English, and the whole encounter felt intimidating and unwarranted. The next day, we went to the reception to ask what had happened, but the staff seemed unaware of the entire situation. To make matters worse, we later saw the same man and woman walking around the hotel in casual clothes, which added to our confusion and concern. Frankly, the way we were treated makes us feel that we were targeted because we are Asian men. No other rooms were searched, and no proper explanation was given. If the man was hotel staff, he should have known what was going on. The lack of transparency and accountability was appalling. This experience was not only uncomfortable but also discriminatory. I would not recommend this hotel to anyone, especially if you value respectful treatment and basic hospitality standards.
Dịch
Phản Hồi Từ Khách Sạn: Dear 88srinivasj, Thank you very much for choosing us. We value every point of view as much as the satisfaction of our customers and we are sorry that this time you did not enjoy a good experience. Our staff was at all times fulfilling their work professionally, since they detected an incident, and had to take security measures for the well-being of all. As for the temperature of the establishment, our refrigeration system is centralized, so it cannot be adapted to each room, individually. We regret that this technical feature was not to your liking. We would love for you to trust us again and we assure you that everything will be to your liking on your next visit. Cordial greetings.
Krystal W
Lưu trú vào thg 3, 2025
Gia đình
2.0/10
Đăng tải vào 13 thg 4, 2025
If I could give zero stars I would.. now on our way back from our weekend at this hotel and trying to think of any good points about it. It’s so dated, don’t think anything’s been updated in years. Food was cold for breakfast and dinner. Dirty tables, knifes and forks. We had to eat out both nights. Staff were rude. Looking at the photos now, it’s nothing like it, photos were definitely taken 15+ years ago. There was also leaks in reception from the rain. Never written a review on here before, so let that tell you not to book this hotel.
Dịch
Phản Hồi Từ Khách Sạn: Dear J6406Tkrystalw, Thank you for staying with us and for taking a few minutes to share your experience. We understand that these points were a priority and we will consider your feedback as it is a valuable tool in gaining every perspective from our guests and achieving our desired quality standards. We regret these inconveniences. We would be delighted to have the opportunity to demonstrate our commitment to customer satisfaction. We look forward to welcoming you again in the future at another opportunity. Our best regards.
Tài Khoản Khách
Lưu trú vào thg 12, 2022
Du lịch cùng bạn bè
8.0/10
Rất Tốt
Đăng tải vào 31 thg 1, 2023
Great location in the beach. Lots of nice restaurants and bars near by. Pleasant staff. Rooms needed to do what the did (a bed for the night) breakfast average. Was not there long enough to use the pool or the facilities. Would stay again as it’s a great base to travel to nearby areas. Almeria was about 20 mins in the car.
Dịch
Phản Hồi Từ Khách Sạn: Dear Andrea, thank you for your days allocated in Portomagno hotel. We are very agree with your comments after your days in the hotel. We hope to see you again. Thank you again and best regards, Carlos Campos General Manager
Tài Khoản Khách
Lưu trú vào thg 12, 2022
Gia đình
2.0/10
Đăng tải vào 31 thg 1, 2023
Here at the moment,the hotel itself is lovely and clean,pool area fabulous but the food (having dinner) is a let down,like I have gone back in time.. meat is swordfish chicken legs and hotdog,salads chips and cube potatoes, fish soup and veg that tastes of chicken.. need to up sort this area out!!!
Dịch
Phản Hồi Từ Khách Sạn: Dear Fiona, thank you for your days in Portomagno Hotel. First of all We are very agree about your positive comments about the cleaning and pools area. We will check with the kitchen our comment to check it with the chef. We hope to see you again in the hotel. Best regards, Carlos Campos General Manager