mark
27 tháng mười hai, 2023
Property is very nice but the check-in process was horrible. When we first arrived, no one was at the front desk, waited for 5 mins and no one came. I had to call the corporate office and have them transfer me to the hotel staff to ask someone to come. After checking in my key didn’t work, so I had to go back to the front desk and again no one was there ! Waited and then had to call and get transferred and wait again for someone to come. That is unacceptable for a 4 star hotel!
Dịch