Khách sạn 4 Sao tại Luxembourg, Luxembourg

This hotel is well placed in a quieter area and the free bus is available just outside the door. The staff were extremely friendly and the rooms were really clean. They serve a good buffet breakfast in a lovely small room. Overall we were very pleased with our stay.

I stayed at the DoubleTree Luxembourg with my 80-year-old father, who is unwell and was extremely tired after a long day of travelling. Unfortunately, the room we were given was right next to the elevator motors, and the noise kept both of us awake almost the entire night. My father finally managed to fall asleep around 7:00–7:30 AM after hours of discomfort. However, at 8:00 AM, there was a knock on our door. I opened it half-asleep, and the staff member simply said “It’s ok” and walked away. I later saw the same person again in uniform, so clearly they were a member of the hotel team. I still cannot understand why they knocked at that time, and what exactly was “ok,” especially when it was obvious the room had severe noise issues and guests could still be resting. I shared all of this with the reception team and politely asked to speak with the manager. Instead of a brief conversation or even a quick acknowledgment, I was handed a handwritten note with the manager’s email. After travelling with an elderly parent who was in pain and exhausted, I was genuinely hoping for a bit of understanding or empathy. Even a short apology would have meant a lot at that moment. I should mention that breakfast was also quite basic and didn’t match the DoubleTree standard I’m familiar with, so overall the stay was unfortunately far below what I usually experience with Hilton properties. I’m writing this not to complain for the sake of complaining, but because the situation placed my father—who is already unwell—under a lot of unnecessary stress. As a loyal Hilton Honors member, this experience was difficult for me, and I sincerely hope management can review what happened and decide on an appropriate way to make this right.

Hotel was well located nearby hiking trails and other attractions. The room was very nice, and the facilities in the hotel (sauna, gym) were also great. Breakfast was plentiful. Dinner was just ok. generally, i would recommend this place and would stay again. lastly its important to note: they originally tried to give me a different room than the one i had booked (of course one 'inferior'). the staff tried to say that there was nothign to be done as the platforms (such as Trip, Booking, etc) ”oversell” rooms and then the hotel can't fulfil this request .... this is the first i've come across something like this, and after some insisting, i was placed in the room i booked. still, this left a strange note for the start of my trip.

Very good location from the airport. 2-3 mins away from the train station so you could reach the city center less than 30 mins. The hotel has cozy atmosphere, but no lift and AC. But the Dyson fan was cool enough :)

Mooi hotel, ziet er netjes uit schone kamers en vriendelijk personeel. Wat ik een nadeel vond was dat er geen airco in de kamer aanwezig was en het ontzettend heet was in het hotel. Ook vond ik het bijzonder dat je 25 euro per persoon zou moeten betalen om gebruik te kunnen maken van het zwembad. Je komt daar heen voor de omgeving, was lekker geweest als je dan bijvoorbeeld in de ochtend of avond nog even een uurtje had kunnen zwemmen maar daar ga ik geen 25 euro p.p voor betalen.

Muito agradável, limpo e bem situado. Só sugeria que a água do duche fosse mais quente. Pareceu-me mais morna do que quente. De resto, nada a apontar. Fiquei muito bem impressionada.

Nice vintage hotel, walking in the room can be abit noisy due to the wood flooring. Bathroom is small but everything else was good. Do not check in until 2.30pm as it wasn’t allow. Staff is very nice when checking in. Good stay for 1 night.