Khách sạn 4 Sao tại Kwale, Kenya

Amazing staff and truly exceptional service. Both G. and M. were always present, attentive, and genuinely supportive throughout our stay. They helped with meals and were always available whenever we needed assistance. Their hospitality made a real difference, and we are truly grateful to have met them and spent a few days in what feels like a hidden paradise. The location is beautiful—a peaceful beachfront property in a quiet, uncrowded area with plenty to do nearby. It’s about a 45-minute drive from Diani Airport, so having a car is highly recommended. Make sure to follow the Tiwi Beach exit rather than relying on the GPS coordinates to reach the property. It is also advisable to buy supplies, including drinking water, before arriving at the facility. The penthouse itself has incredible potential and offers stunning views, but unfortunately it is not well maintained and still requires significant work. Basic structural improvements are needed, including proper ceiling finishing, fencing, and treatment of the wooden furniture due to visible infestation. Another issue is that there are many open gaps and spaces around the penthouse structure, which allow insects and even cats to enter the room. This significantly affects comfort and hygiene and should be addressed with proper sealing and screening. Overall, the staff and location are fantastic, but the penthouse urgently needs proper maintenance and finishing to match the beauty of the setting.

I want to congratulate the Chale Island Resort and its team for their impeccable service. Everything was superb. I enjoyed it so much, every day for the past 6 days! Pick up of luggage in a other hotel days before my stay, no problem! Perfect service. Pick up and drop off at the airport, perfectly on time! Service always with a big smile, and always at your service. The room was very clean every day during my stay. Lot's of food or restaurant choice. I enjoyed the wide variety at breakfast. Really an excellent place to rest after an intense safari trip ;-) And what about the views, sunrises, sunsets, you name it, breathtaking... Went diving, so many thanks to my buddy Evans for a great morning of diving around the island... This was the perfect stay to end my adventure in Kenya, a big ASANTE Chale...

Khách sạn cũ nằm n*** bãi biển. Thật không may, nhân viên nhà hàng thiếu đào tạo cơ bản, chất lượng thực phẩm chỉ ở mức trung bình. Đôi khi, khỉ và chim tự lấy đồ ăn từ đĩa của khách. Các khách sạn khác trong tình huống tương tự giải quyết vấn đề khó chịu này theo cách tốt hơn và chuyên nghiệp hơn. Đồ uống cơ bản và đá viên thường bị thiếu. Tủ lạnh trong phòng bị thiếu và hệ thống điện thoại di động cũng không hoạt động. Đối với một khách sạn được gọi là bốn sao với mức giá tương ứng, người ta có thể mong đợi nhiều hơn về mọi mặt. ngoài việc chỉ có nhân viên tươi cười. Thật không may là không nên giới thiệu.

不知道為什麼完全沒人提到備品簡陋這件事，比如沒有一次性拖鞋，水也是保温壺裝着的沒有一次性的瓶裝飲用水，到了晚上如果超過12點洗澡水會變冷，要放水十幾分鍾才有熱水。不知道是不是整個蒙巴薩的酒店水過濾系統都一坨屎，水超級無敵鹹，跟海水直接飲用沒什麼區別，連服務員都説刷牙最好用純凈水。 因為一價全包，所以酒店基本都是歐美人多，我們住那兩天一箇中國人都沒看見，吃的也就那樣和別的酒店差不多，其實在蒙巴薩還是不建議這種包餐的，因為外面餐廳可以吃海鮮更好吃。唯一好處就是酒水免費，哪怕雞尾酒也是免費，所以很多歐美人喜歡在那喝酒。晚上也有表演節目。

В отеле отдыхают в основном граждане Германии возраста 40-50 +. Еда вкусная , нельзя сказать , что сильно разнообразная , но всего хватало, готовят вкусно : мясо , рыба , много овощей и фруктов. Веселые аниматоры , доброжелательный персонал . Номера простенькие , мебель старая ,но все работало. На территории отеля много обезьян 😅 не оставляйте вещи без присмотра . Вечером всегда проходит анимация , каждый день разная программа-молодцы! Возле бара на пляже часто собирается очередь , но обслуживание довольно быстрое. В целом , отель понравился, также посетили Diani resort ( до него по пляжу 15-20 минут пешком )Кстати Вы можете посещать отели одной сети , в том числе пользоваться услугами бара /ресторана . На ресепшене любезно разрешили остаться в отеле и пользоваться услугами все включено после выезда из номера, так как трансфер был около 14-00. Ставлю все пятерки за отношение персонала

Schöne Anlage, wunderschöne Poollandschaft, gut nutzbar auch als Schwimmer, Strand sehr schön. Buffet Frühstück und Abendessen im Hauptrestaurant gut, wahlweise Abendessen als Barbecue oder italienisch an anderem Platz. Getränke da nicht inbegriffen im Buchungspreis! Top Zimmerservice. Was nicht so schön war: für den Tagesaufenthalt mit Essen und Trinken eines einheimischen Kindes, dem wir einen schönen Tag ermöglicht haben hier, wurden 3.250 KSH verlangt. Das Preis-Leistungsverhältnis passt da gar nicht! Der Aufenthalt eines Nicht-Gastes (auch Kinder) auch nur am Strand vor dem Hotel, ist nicht möglich und nur gegen Zahlung von 3.250KSH möglich. Das ist einfach viel zu viel.

Location was not perfect and not much activities going on there but they’ve more than make up for it with their services, and the food was to die for, my girlfriend and I really enjoyed the food if nothing else.