Khách sạn 4 Sao tại Trung Java, Indonesia

This is my 2nd visit to this hotel. Previous visit was quite ok, however this time we were dissapointed with their cleanliness. Once we entered the room, the bedsheet and blankets were a bit smelly and there were yellowish color on them. Also, they forgot to refill the body soap inside the room. Although they did replace the dirty bedsheets and refilled the soap after making a request, but it shows how lacking they are in their cleanliness. Management needs to pay attention to this!

We stayed during Ied Mubarak holiday for 4 days/3 nights in April 2025. We booked 2 connecting rooms for my family (4 persons). I chose this hotel because it has swimming pool and gym, we used to exercise daily. In fact, the gym was closed for long term maintenance. It should be declared and crossed out from the hotel facility so we noticed from beginning, not surprised on site. The rooms at a glance were ok but when we looked to the interior were lousy. The curtain, gordyn, and bed lamps, dirty and stained. My children room has no curtain, so direct sunshine and very hot during the day. The towel seemed already used for years. not soft, looks lousy and the color not pure white as normally hotel towel. Each room provided safety box but no function at all. if you see the direction on the safety box (see the photo), it supposed has red button inside the box but no button at all. The safety box used 4 battery. In my room has only 2 batteries out of 4 and already expired since March 2018. My children' room has 4 battery but also not functioned. the button numbers and keys cant be pressed so we cant keep important and valuable items inside it. The swimming pool were crowded and the water was dirty. the hotel supposed to overall cleaning to the pool due to holiday seasons but the water obviously dirty. The parking lot is low maintenance, dirty, and rubbish everwhere. the Horison Ultima was only 3 years old last December 2024 as I saw from the stickwerck at lobby. The hotel was Star Hotel and changed to Horison Ultima. The parking lot was narrow and limited. For location is ok, near Java Mall. good for morning walk. the hotel staffs were polite and fast response. the amenities for 4* hotel is good enough. the mini fridge in the room is ok as well as the Aircon. If I may advise the management, please take serious attention to the cleanliness and maintenance also room refurbishment to the lousy interior inside as top priority.

Good location, hotel a little old but clean. Complimentary mineral water is restricted to 2 bottles only with only basic in the bathroom (shpoo n shower gel plus tooth brush n tooth paste). Requested for ironing board and iron that took around 45 min n 1 reminder

The staff's friendliness saved the day, for them, Everyone from security, front desk, wait staff - was warm and welcoming. Some even had the sincerest SMILE I have ever seen. 👍👍 Several areas of concerns are, however : - The Housekeeping staff who was in charge of my floor, had a seriiously BAD BODY ODOUR problem: ome that would stay and linger in the room and even in the corridor. - The food served during Breakfast was varied enough. However, the quality needs major improvement. For example, the CEREAL that I had was the most artificial tasting cereal ever! It was actually quite disgusting. And the service in the PADI Restaurant can be improved, for example: No one cared enough to EMPTY THE ASH TRAYS in the smoking area; also, quite a few times, NO STAFF was seen on the fooors, it seemed as if they were ”gathering” somewhere that would not be visible by the guests on purpose! - The Saftey Deposit Box was not working properly and needed fixing. Someone from ROOMS Dept or ENGINEERING Dept should regularly check every room periodically, without fail! - Last but not least, the pillow in my room smelled like something rotten / a dead rat. Very disgusting That's all i can think of right now. Thx, 🙏!

Very good hotel! I would come again. Great location, and great service. Morning breakfast offers varied options as well. Room was big with comfortable bed and pillows. However, it is not perfect. I suggest the hotel management to do deep and chemical washing of the toilets. My room toilet looks grimy and the grout was yellow and dirty. Better care need to be looked into. As for the location, it definitely in a good location. However, it is not a tall hotel with only 5 levels. Hence you will be able to hear the sounds from the road, as well as calls to prayers (as early as 4am). Also, the hotel is next to a big field, and hosted some events. At 6am, they were hosting some exercise group and their microphone was loud. It was not a good nights sleep. Suggestion for the hotel to upgrade and insulate the windows. All in all, I would come back again though. Hope to see many upgrades in the future.

The breakfast is horrible, bland porridge, only lettuce for the salad, there's pasta but its macaroni covered in small red sauce with no taste, tables doesnt get cleaned properly, 2 people on the egg corner only serving egg with salt, no toppings, no veggies, just pure egg + salt, main course got no variation, noodle rice 1 type of veg, a fish, and chicken. To access the restaurant you need to go through the pool, cool way of thinking, not practical when theres a lot of children playing with the water, parents and nannys sitting on the side.

Mình vừa rồi ghé Solo cho chuyến công tác và ở tại Moxy Solo. Khách sạn được chế độc trẻ tuổi, rõ ràng trong trang trí và không khí sôi động. Trong khi khách sạn có sự hấp dẫn thời trang, tôi nhận thấy dù ở các loại phòng cao hơn, một số tiện nghi đã thiếu, như tủ lạnh minibar và các nét tivi thông minh. Mặc dù sự lựa chọn bữa sáng có hạn chế nhưng chất lượng khá cao cấp khiến cho đó là một điểm bắt đầu thú vị cho ngày. Vị trí của Moxy Solo tuyệt vời, dễ dàng đi đến các điểm tham quan của thành phố, thuận tiện cho các buổi tác kinh doanh củ Nhân viên đứng tráng với dịch vụ nhiệt tình, luôn chào hỏi tôi theo tên, đã thêm sự gắn bó cá nhân cho kỳ nghỉ của tôi. Nhìn chung, Moxy Solo đã mang lại trải nghiệm độc đáo để kết hợp những chuyến công tác của tôi đến thành phố.