Khách sạn 4 Sao tại Quebec, Canada

Khách sạn có chỗ ngồi rất tốt, có bãi đậu xe ngầm riêng, có phòng tắm hơi, phòng rất sạch sẽ! Thái độ Giường cũng rất dễ ngủ, đồ dùng vệ sinh cá nhân và dầu sữa được cung cấp có mùi rất ngon, tôi thích nó Tóm lại, tôi sẽ ở lại đây nếu có cơ hội đến Quebec một lần nữa

It’s a good hotel to stay

Everything was great. My husband and I spent 2 nights during their slow season. Hotel was clean, room was great, and staff was extremely helpful and attentive to our needs.  At the time of our visit, the outdoor fire pit was under construction and the off site gondolas were closed for repairs, but the staff encouraged us to explore the village on hikes and gave of recommendations for other activities nearby. I also lost a necklace and although I never found it, the hotel staff was empathetic and made every effort to locate it and communicated effectively with me.

The guy at the FD who checked us in was very nice. He was very helpful that when we noticed we don’t have a kettle in room, he went up to our floor and got us a new one. The only downside was the cleanliness of the room. Hair was found beside the window and the duvet cover was a bit stained. But overall we enjoyed the stay. :)

I love this hotel. They have warm chocolate cookies, free hot spa and sauna. The bed is comfy and I had a really good sleep. Unfortunately, the service was terrible. I will definitely write a formal complaint. I was at the shower - the shower gel and shampoo were both empty. Obviously they didn’t refill the bottle. That’s fine. I called the counter and asked them to bring me new bottles. They rejected and asked me to go down. Ok that’s fine. I asked my friend to go down. He came back and said someone would come to change the bottles soon. Sure. I stood in the shower room for 10 minutes and no one came. Ok maybe they needed more time. I came out of the shower and sat down on the bed. Another 10 minutes. So I asked my friend to find someone. He was told that someone would come again. Another 10 minutes. A man came and gave me a bottle of shampoo and body lotion???? My friend went out again and finally got me some shower gel in a cup. It took more than 30 minutes and I just stood there. After shower, I got to do the skincare routine, dry my long hair and so on. Eventually, I went to check out. I was late of course. The lady asked me to pay for late fee. I was like ???????????????????? Explained and she agreed to waive the fee. Everything was perfect until the empty da** bottles. I am late for my lunch reservation now and I am missing some attractions for sure.

這次是訂了三個房間，一大幫朋友一起去旅遊，我是挺滿意的。

My stay was absolutely amazing! The hotel’s location couldn’t be better—right in downtown and close to all the fun spots, many just a short walk away. The lobby greets you with a refreshing scent and genuinely warm smiles from the staff—they make you feel right at home from the start. I had the juiciest steak ever, and the 24-hour heated pool? Total relaxation! The only thing I’d change is the pool’s location. You currently have to walk through the restaurant and lobby (which are open to non-guests), so it feels a bit awkward strolling by in your swimsuit. A private walkway or different pool spot would make it perfect! Overall, I had an incredible time and would definitely come back. 🤗