Khách sạn 4 Sao tại Manitoba, Canada

The reason I gave lower score on service was that I booked this room specifically because it was “1 King POOLSIDE ROOM - DIRECT POOL ACCESS” And I got there late, like minutes before 11PM but booked room around 7PM. The man at front desk was kind and quick and gave me my cards for suite saying 3rd floor. When I got into suite I gave my son a bath and then went to look out window and saw the parking lot. I was like ***. So I called front desk and lady answered and I was like *** and explained it and she apologized and said that the suite I was supposed to get had plumbing issues so they ‘upgraded’ my suite instead. Saying it’s the executive suite which is much bigger (online cost $5-$10 more than one with poolside/pool access). I asked if it was really an upgrade if it didn’t have access to pool? Again she apologized, and I said well I think I should have been called or emailed stating that after booking and given the option to have a refund or choice of ‘upgrade’, or at the least those offers when I came to front desk! Not go to suite without telling me and me getting settled bathing my son before noticing ***. Was not impressed by that at all as I would’ve asked for refund instead since I booked it for that specific purpose, direct pool access. Aside from that upset the suite was incredibly nice, could’ve used a box of Kleenex for each room, but everything was clean and they let me do a 12pm check out (not free obviously). Breakfast was included and it was buffet/continental that was so much better than expected and really great with many many options. All the staff were nice and friendly. Aside from not being told about my suite being unavailable and not given option for upgrade or refund both at time of booking AND at front desk when checking in, I would’ve given 5star rating. The location would be ideal if I was travelling to Winnipeg given how close it is to airport, but I live here so it not being closer to home is not ideal, which any hotel around the airport would’ve rated that the same. Photos of room I should’ve got though layout was the same, but the view was not.

酒店位置設於市中心地帶，鄰近會展中心，附有自家停車場方便駕駛人士入住，各員工服務及態度非常到位及有禮貌，會所早餐選擇尚可，下次會再入住。

Fantastic location? City bus stops right outside which could take you downtown Winnipeg for a shopping, or to restaurants. About 25 steps to the Winnipeg airport. Could not be a better location for travelers.

Good location at walkable distance to the airport. Very clean and quiet. Also no smoking smell . Among all the airport hotels I have stayed in winnipeg, I would say this is the best one.

Hotel Fort Gerry never disappoints! Despite the age of the hotel, it has been updated through the times, but still maintaining it's charm. The room was perfect and couldn't of asked for anything more!

Even though this hotel is an older property, it has been updated and is clean. It is conveniently located with plenty of services close by.

Beautiful clean accommodation with friendly helpful staff