Khách sạn 4 Sao tại Namur, Bỉ

We had an incredibly disappointing stay at Mercure Namur from 13 August to 15 August . Our experience was ruined by the inconsiderate behavior of neighboring French guests, who made excessive noise past midnight ( between 12:30 until 4:30 am….)Despite the constant loud music, shouting, and banging on the walls, and slamming the doors etc maybe they lost some money at Casino. I contacted the front desk , they made noises again after hotel security left. This made it impossible to get a decent night's sleep. We were awaken until 4.30 am . We expected a peaceful stay, but instead, we spent the night in frustration. I hope by bringing these matters to your attention, similar incidents can be prevented in the future ensuring better restful experience for all guests.

My second stay. Quite convenient if we go by car to namur. A lot of furniture interior shop around (unexpected, but nice). 10 min to city center by car. There are a few bus from city with stop in front of hotel, but the frequency is like 1hr or more. Parking is great at the hotel. Room is good, chic and large. The bar is nice.

Dịch vụ là tốt và thân thiện! Xe đạp có thể bị bắt an toàn cho đêm. - Bữa sáng ngon.

Mooi hotel met propere kamers. Wij hadden een niet al te grote kamer maar alles was voorzien. Ontbijt genoeg keuze.

酒店位於納慕爾風景如畫的山頂上，是一個非常美麗的城堡🏰酒店。城堡非常漂亮，應該是一個古董建築，集歷史感和藝術美於一身，內部裝潢也非常漂亮。特別是後花園很大，精心種植了非常多的各種玫瑰，美輪美奐。酒店的晚餐我們選了套餐，酒店的服務人員都非常熱情友好，除了有一位，她是晚餐的領班，唯一不穿酒店制服的女士，當我們提出晚餐的酒（白葡萄酒）不好喝，這個不穿制服的中年女士暴跳如雷，目露兇光，並蹬地快走，還甩酒瓶，吃相極為難看。這麼好的酒店，這麼好的服務人員中出了這麼個人，非常遺憾……

El hotel muy acogedor, la habitación muy cómoda y muy buena limpieza. El único problema en ningún momento nos avisaron de que teníamos que reservar para cenar en el restaurante del hotel, para nuestra sorpresa cuando fuimos a cenar nos dicen está todo lleno y si no tenemos reserva no podemos cenar. Nos tuvimos que quedar ir a la calle con un niño menor a buscar algo para comer lo que nos costó muchísimo