Khách sạn 5 Sao tại Jalisco, Mexico

La app fue facil de utilizar. Sin embargo llegando al hotel, me dieron una habitación que no correspondía a lo que yo habia reservado, siendo esta mucho mas sencilla. Fui a solicitar una aclaración y el hotel dijo que no tenia informacion por parte de trip.com respecto al tipo de habitación que a mi me se me habia confirmado e incluso mencionaron que el codigo de confirmación era incorrecto. No recomiendo trip.com porque no son claros entre lo que tu reservas y lo que se te entrega

Had to stay here by accident due to flight cancellations but my wife & I were very pleased! The place is huge and is perfectly situated right by the airport. They do not provide taxi services to the airport unfortunately, but there are taxis always available to take you there, driver will try to rip you off and charge you $20 USD for not even a 5 minute ride, but locals only pay between $5-$10 USD max; so don’t fall for it. But the hotel was a welcomed surprise for my wife & I. BUY THE BUFFET BREAKFAST ADD-ON! We didn’t we ended up paying $90 for our breakfast Which could’ve been about 40 bucks had we prepaid. Don’t bother buying the alcoholic beverage in a coconut - it’s way overpriced and you get very little alcohol. Definitely take it vantage of the free coupon/services provided at check-in; you get a little coupon book thing that contains free drinks, tequila shots, and passes to the spa, among some other things. Those were added benefits. The room was nice enough, not high-end luxury, but the rest of the hotel was impressive and the massive pool was awesome.

Khi chúng tôi nhận phòng có thức ăn còn lại trong minibar. Chúng tôi thông báo lễ tân và không có gì làm. Sáng hôm sau chúng tôi thấy có máu trên tường trong phòng tắm. Chúng tôi thông báo với lễ tân để dọn dẹp nó và chúng tôi đã mất 3 cố gắng báo cho họ trước khi có người dọn dẹp nó. Họ có vẻ không được hủy. Chúng tôi tức giận vì đó là máu và có lẽ là một nguy hiểm sinh thái và họ đối xử nó như một dấu vết. Các nhà hàng chúng tôi thử rất tốt nhưng chúng tôi cũng ăn rất nhiều thức ăn trong khu vực địa phương. Hồ bơi là tốt và vị trí tuyệt vời. Họ quảng cáo thành viên của họ qua sự chia sẻ thời gian, rõ ràng là bình thường nhưng không biết với chúng tôi. Chúng tôi biết phải có một số truy cập cho 'bữa sáng chào mừng miễn phí'. Rất thú vị khi nghe về nó nhưng chúng tôi không được tư vấn trước mặt những gì nó liên quan đến nên chúng tôi cảm thấy hơi bị bắt. Các tiền được cung cấp cho thời gian của chúng tôi là công bằng. Đó là một kỳ nghỉ tốt và chúng tôi nghĩ kinh nghiệm của chúng tôi chỉ là mất may. Phần tốt nhất là vị trí của khu nghỉ mát.

The resort itself was beautiful. And we had an amazing view of the sunset. I do wish there was more variety in the foods and the restaurant options. Surprisingly I thought the Mexican restaurant was not that great, but I liked the Italian place and seafood restaurant. The staff was very friendly. For some reason the heat in the Veranda restaurant was always stifling and made dining uncomfortable. The complex needs more elevators and you end up waiting around a lot. Also, I wish there was more entertainment. Dancing was so fun it should be every night. Overall I enjoyed my stay.

It is a great hotel, the rooms are awesome and friendly staff. Great evening entertainment. Roof top gastro bar with pool has fantastic city views and delicious food and drink selection. One note to the management - The rooftop area should have a smoking area since it's open air, asking to go down 26 floors each time you want a smoke is NOT ok when you are enjoying a few cocktails, listening to music, and spending time there. 

The place was ok and food isn’t bad Restaurant staff always wanted a tip The hotel desk isn’t helpful at all Whatever requested we made they said yes but never followed Like a booking at restaurant they didn’t make for us Or when we asked for some amenities they said yes but never came No one picked up the phone at night but they said they had 24 hours room service

Very nice stay in a spacious room. Good breakfast. It's a challenge or next to impossible to get a fresh towel or more water early in the morning or late in the evening. The staff's readiness to help is average. The hotel will charge the guests in advance unless a credit card is provided.

Dos de de las lámparas no funcionaban, la puerta del baño no cerraba y quisiera agregar lo más desagradable, hay un ruido intenso que empieza desde las 6:00am es un elevador en particular. Fueron solo dos noches sin embargo nada agradable para poder descansar y dormir bien . Sinceramente no volvería.

The Service was incredible. The waiters and all staff were very friendly. The hotel is chill and it was not very busy during my visit. I always found room next to the pool, or in the beach and at the restaurants.

Hi, 3 Things to improve: -Bigger bottles of water in the room or 2 more bottles. -Faster room service and Bar service. -Better lightning in pool area. Nice facilities an the staff is very kind. Thanks