Khách Sạn Có Bữa sáng Tại Trung Luzon, Philippines

Hotel is nice. Location is good, few steps from the beach front. Rooms are clean but may need to upgrade as some facilities are quite old. When you use the faucet in the room, it is too loud. Friendly staffs. Overall it is a good stay and will certainly come back.

The hotel was okay for a short stay. The room was clean, but the facilities felt a bit outdated. Staff were polite, though service could be faster. It met basic expectations, but there’s room for improvement.

I chose this hotel as one of the amenities mentioned a sauna. Apparently, they don't have a sauna amenity-- but a room that has a sauna. That is awfully misleading. As soon as we checked in, I was already disappointed. While it is new and recently renovated, I find the various elements of the room overdesigned and not very user-friendly. The peephole on the door was too high for either of us to reach. It also didn't have a cover (security risk). It might’ve been 6 feet. The chair and desk was not very ergonomic, the table was too high and the chair low. I dunno, seems like they designed the room for big people and I’m just a hobbit in a human world. The tables’ glass tops easily slides off because it doesn't have rubber feet to keep it in place. The sliding doors of the closet could easily overlap that it’d be hard to pull them to close properly. The bathroom door was unnecessarily huge. The bathtub setup is not very accessible, it’s setup way too high that you literally need a foot stool (that they have ready) to climb on. Needing a footstool and a handle is very accident-prone (the room we got was not senior/PWD-friendly, or even for someone with injuries). Even as an able-bodied person, it feel like one wrong slip on the stool can have disastrous consequences. The tub drain can easily be stepped on and then it closes, weird. The staff were nice and friendly but it was odd that they didn’t seem too aware about various hotel policies and rules or even amenities when asked about: whether the sauna was an amenity, if asking for a bottled water was paid, if getting something printed at the front desk would be paid, or when the lights would turn on when the power went out. Speaking of the power going out, it took more than 5 minutes, perhaps even up to 10, for the generator to kick in or maybe it was the actual power coming back already--not sure. But there was absolutely no care to its customers about the power outage that we were just in the room waiting for the lights to come on… It was never spoken about when we checked out the next day. No one checked on us after the lights came back on either. We had to find the number to call the front desk as the phone needs power to work and the number on the keycard doesn't work. Only one guy in the restaurant seemed to be on top of things during breakfast. Also seemed like they used powdered pineapple juice. But hey, the bed was really comfy, everything was new and clean. The room was also spacious.

An excellent modern hotel in a prime location in central Subic opposite Ayala Mall where plenty of shops and eateries may be found. It’s new so there were some teething problems with the soft opening but we can attest to the first-rate courtesy and professionalism of its lovely staff. Probably best to wait a while longer for the full range of amenities (pool is not yet ready etc). The rooms are excellent for the price and beds comfy, showers modern, excellent Wi-Fi and TV options. Will certainly stay here again. Far and away the best place to stay in Subic Bay Area.

They gave us a cake for our anniversary and the staff are very accommodating Gym is superb Pool is clean Location is perfect

I had a wonderful stay at your hotel. The staff were amazing, very welcoming and helpful. The facilities are great, the bed was very comfortable, and the room itself was excellent. I also really enjoyed the swimming pool, which was very well maintained. The only issue I faced was the presence of small cockroaches in the room. I believe this is something that can be solved , as everything else about my stay was truly enjoyable

The hotel is new and clean, which we appreciated. However, there were a couple of issues that affected our experience. First, no slippers were provided in the room, which is a basic amenity we expected. Second, and more importantly, we requested an invoice for our stay, and although one was initially provided, the receptionist later informed us that it was a mistake and that the hotel is not responsible for issuing invoices — claiming that the Agoda receipt would be sufficient as proof. This is incorrect. For tax and accounting purposes, guests often require a formal invoice from the accommodation provider. The hotel should review the relevant rules and regulations, including those under ADA or local tax laws, regarding invoice issuance responsibilities when bookings are made through platforms like Agoda.

I had a wonderful experience at this hotel. The staff were exceptionally friendly and attentive, making me feel welcome from the moment I arrived. The rooms were spotless, well-appointed, and offered all the comforts I needed for a relaxing stay. The only downside is the location—it’s a bit removed from the main attractions and requires extra travel time. While this might not be ideal for those wanting to be in the heart of the city, the quality of the hotel itself more than makes up for it.

Khu vui chơi trẻ em đang được bảo trì khi chúng tôi đến, nhưng đó lại là một trong những lý do tôi đặt phòng ở đây. Nhân viên bếp không mấy nhiệt tình, đặc biệt là khi chúng tôi gọi món trong lúc chờ làm thủ tục nhận phòng. Nhân viên lễ tân rất nhiệt tình và thân thiện.