Khách Sạn Có Bữa sáng Tại Tây Java, Indonesia

The hotel was in good location. Actually was arrvived late about 3pm, we booked 3 room. But just available 2 room with connecting door (nice as i request). But another 1 room still waiting, because the room not ready. We waiting for so long until about 4pm we can check in the room (after i request the housekeeping to clean up the room). After that we had a called, that we had complimentary dinner buffet (for the delayed check in). We was happy. After we arrived at around 7pm, the food was empty. The staff didnt notice that they need to refill the food. Chicken with kare soup was cold. Foods variety was limited. Also a lady in 1 group was complaining: spending 200K/person, but the food was disappointed. Same also we spend extra charge. The next morning went to the gym, i found dirty stuff at men restroom. In the morning before i check in, i try to call the hotel to fix line. But nobody answer the phone. Maybe the mamagement should check it. It was unexpected experience to staying at 5 stars hotel. Need to improve the service

Thank you for the pleasant stay! It was such an amazing experience and we really enjoyed the moments. First of all, the staff was very kind, friendly and helpful. Terrific customer service! We were welcomed with such a nice romantic vibe in the room and also a cute note from the housekeeping team on the mirror. Room was very clean, tidy and perfect location for an amazing view! Love the huge couch by the window btw :) But, there is also some issues that I want to raise. Firstly, we ordered in room-dinning but, there was no dining table provided. I went to several hotels and ordered in room-dining and they will always provide a table / trolley table at least to let us dine in the room. But, this was the first time I had this experience. The waiter left the foods on the study desk. But, we can’t dine on where the study desk was because, there was only one chair available. That’s why we had to moved the heavy table to be closed to the huge couch. I asked for the trolley table but, apparently they can’t let us use it. Secondly, the soup was cold. Which was very disappointing :( I ended up just had a couple of spoons and can’t take it anymore. Well, I guess those were the minus part of my stay. But, overall we enjoyed our stay there. Ah, one more thing! The angus steak balsamic juice was the best dish! Very worth to try!

Stayed at this hotel in a narrow alley. Unfortunately, it was not well-maintained. Breakfast options were limited, and the towels and bed sheets were dirty. Not a clean or relaxing stay.

I had an excellent stay at Pullman Hotel and truly enjoyed every moment of my visit. From the moment I arrived, the staff made me feel warmly welcomed with their professionalism, friendliness, and attention to detail. The room was spacious, modern, and impeccably clean, with very comfortable bedding that ensured a great night’s sleep. I especially appreciated the thoughtful amenities and the beautiful interior design, which reflects Pullman’s contemporary luxury style. The dining experience was outstanding — breakfast offered a wide variety of high-quality international and local dishes, all fresh and delicious. The restaurant staff were attentive and ensured guests were well taken care of throughout. Facilities such as the fitness center, pool, and meeting areas were well maintained and added great value to the stay. The hotel’s location was also very convenient, making it easy to access key business and leisure areas. Overall, Pullman delivers exceptional service, comfort, and quality. I would highly recommend this hotel to both business and leisure travelers and look forward to staying again in the future.🥰

From arrival to checkout, the stay felt warm and welcoming. Staff greeted us kindly and were consistently courteous throughout, which set a good tone from the start. The room was very spacious, and being on the 18th floor, we had a lovely view over Bandung. The bed was excellent — super comfortable with great pillows. I fell asleep almost immediately, which says a lot. Facilities overall were solid and worked well. The furniture shows a bit of age, but it still feels classic and well maintained rather than run down. The only real downside was the bathroom shower. The shower head is old and the water flow was uneven, which took away slightly from the experience. Towels, however, were clean and perfectly fine. Breakfast was a highlight. A wide spread with lots of local options, including jamu and rebusan. It was fun sampling different traditional flavours, and the variety made breakfast something to look forward to rather than just routine. Location is another plus. The hotel is just a short walk from Braga City Walk, making it very convenient for exploring the area, dining out, or taking an evening stroll. Overall, a comfortable and pleasant stay with excellent service, a great bed, and a strong breakfast offering. With a small update to the bathroom fittings, it would be even better.

I’ve stayed at Mason Pine Hotel several times now, and it never disappoints—definitely a repeater guest. The atmosphere is peaceful and comfortable, perfect for a relaxing staycation.the front office & all The staff are friendly and attentive, the rooms are clean, and the facilities are well maintained. Every visit feels consistently pleasant, and somehow even better each time. I’ll definitely be coming back again.

We stayed at Hotel Indigo Bandung in a Suite King room, which was spacious, comfortable, and worked very well for a family stay. While the hotel has fewer facilities compared to some larger resorts and the swimming pool is relatively small, the overall environment was calm and pleasant. Breakfast was a standard hotel breakfast without many standout items, but it was sufficient for a relaxed morning. Overall, the large suite and comfortable setting made it a good option for a family holiday.

Travelers w/children are not advised to stay here, especially those w/ allergies. Our room was extremely dusty, my family and I caught a cold. The 2nd day, I asked to move rooms. They helped us! My suggestion is to vacuum every room after each guest checks out. This is because of the use of carpets. For breakfast, everything was delicious and varied. Thank you for your hospitality.

The place was great! Me and my husband stay there for only 1 night, but we love the experience there. I got the privilege of cheaper safari park ticket price almost 50% Although the bathroom could get some more maintenance and improvement. The bathroom kinda dark and old fashioned even though the hotel was new