Nằm tại vị trí thuận tiện ở trung tâm Bilbao, GOIEN BOUTIQUE HOTEL cung cấp bữa sáng thực đơn buffet và Wi-Fi miễn phí ở toàn bộ chỗ nghỉ. Khách sạn 2 sao này cung cấp quầy bar. Một số căn tại chỗ nghỉ có sân hiên với view thành phố.
Khách sạn sẽ cung cấp cho khách các phòng có điều hòa, bàn làm việc, máy pha cà phê, tủ lạnh, két an toàn, TV màn hình phẳng và phòng tắm riêng với vòi sen. Tại GOIEN BOUTIQUE HOTEL, tất cả các phòng đều có ga trải giường và khăn tắm.
Thành thạo tiếng Anh, tiếng Tây Ban Nha, tiếng Basque và tiếng Pháp, đội ngũ nhân viên tại lễ tân 24/24 luôn sẵn lòng hỗ trợ khách lên kế hoạch cho kỳ nghỉ.
Các điểm tham quan nổi tiếng gần chỗ nghỉ bao gồm Nhà thờ Catedral de Santiago, Nhà hát Arriaga và Ga Abando. Sân bay Bilbao cách 10 km.
LETOH LETOH Bilbao ở trung tâm Bilbao, cách Bảo tàng Guggenheim Bilbao 4 phút lái xe và Sân vận động San Mames 6 phút lái xe. Khách sạn này cách Cảng Bilbao 19,4 km và cách Đài phun nước Perro 0,1 km.
Khách có thể dùng bữa sáng mang đi (có phụ phí) từ 8:00 đến 11:00 hàng ngày.
Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm quầy tiếp tân phục vụ 24 giờ/ngày và dịch vụ trông giữ/bảo quản hành lý.
Hãy nghỉ ngơi thoải mái như đang ở nhà mình tại một trong 51 phòng được trang bị máy điều hòa và TV màn hình phẳng. Bạn luôn có thể giữ liên lạc bằng kết nối internet không dây miễn phí; trong khi các chương trình truyền hình kỹ thuật số sẽ mang đến những phút giây giải trí thoải mái. Phòng tắm riêng với buồng tắm vòi sen có vòi sen phun mưa và đồ dùng nhà tắm miễn phí. Tiện nghi phòng bao gồm két bảo mật và bàn; bên cạnh đó dịch vụ dọn phòng cũng phục vụ hàng ngày.
"- located in the old town, so walkable from the train station
- friendly staff
- uncomfortable bed
- aircondition was not working and it was really hot in the room"
TTài khoản kháchIt's a nice hotel. Everything you need is there. Good city part around. But the devil was hidden in the details.
1) Upon checking in, I discovered hair from a trimmed beard in the shampoo holder on the sink (while I was yelling and running around in circles my partner had just rinsed it off).
2) Centuries of dust on the shelf and TV.
3) The clock on March 01, 2024 is still set one hour ahead. at 8:40pm I get dressed and run out to a meeting by 9pm. which as it later turns out will be in 1.20 minutes. Answer: the technician is no longer at the hotel today, we will let him know. March 04, 2024, at the time of our departure, the clock is still showing the wrong time.
And I thought: ”ok we can live with that”. BUT
3) The room is hot, it's really hot. We Germans and so used to sleep at +17 degrees at night (save money energy and its healthy))). Also my the partner does not tolerate the heat at all (Also if you have age changes or something else... It could be horror). The answer from the hotel: ”It's winter, the air conditioner only works for heating”. This we find out after we have been ”cooling” for a day and a half (but the hotel description has 138 rooms with air conditioning!?).
4) We get a fan to cool down.
5) I discover that the sheets are 50 percent and the pillows are 52 percent synthetic. ((at this point, I realize why they are so sweaty and sweltering to sleep in. I know its subjective).
This hotel recived 3 out of 5 in my rating.
P.S.: The glasses were not washed perfectly (it's just gazpacho, not oil paint and black tea)
The toilet paper holder is positioned so that you hit it with your butt every time you sit down on the toilet, and when you sit down it rests on your chest
TTài khoản kháchThe staff went out of their way to assist in directions, recommendations, and when we lost key to replace after we were out late!!
The breakfast was lovely!
To offer coffee would be super but we bought our own.
BbaraoGuild**”BAD: Beware of the 'Upgrade'”**
Our priority when booking was the room size and budget, so we reserved a 32m² City View room.
At check-in, the hotel staff offered us an ”upgrade.” He said that for an additional €25 per day, we could ”upgrade,” so we agreed.
However, while the room did have a Sea View, the size was downgraded to just 21m². I told them that paying €25 to have a smaller room was a downgrade, but they insisted that the view had been upgraded.
I asked to be moved back to the room we originally booked, but the staff ignored my request for an entire day.
Let me ask you this: if you went to see a new landscape, and the view changed, how would you describe it? You wouldn’t say the landscape itself was ”upgraded,” would you? You’d say the view was different or better.
The following day, I finally got a response from the staff. They told me I’d need to pay an additional €70 per day if I wanted a 32m² Sea View room.
While the hotel facilities and scenery are excellent, the staff are focused entirely on business and seem to aim to squeeze every extra euro from their guests.
In the end, we ended up paying the €25.
**Beware of the 'Upgrade.'”**
Tticoeur090On m'a demandé une bonne dizaine de fois si j'étais cliente de l'hôtel car c'était pendant le festival du film. J'avais l'impression de les déranger car j'étais là en simple cliente et non comme invitée du festival. Ou ma tête ne devait pas leur revenir... Quand on paie un hôtel 2 fois plus cher qu'en temps normal à cause de ce festival et qu'on a l'impression d'être un intrus constamment epié... on se dit que l'hôtel n'avait qu'à fermer ses portes aux ”simples” clients pour l'occasion.
TTài khoản kháchI thought the sauna was included in our stay that’s why I booked the hotel.
When I’ve mentioned it to the staff about not having an additional cost to it when you book online, they told me is part of the spa . This is very confusing as if it was part of the spa why mentioning it and not including it in the spa section .
Spa and sauna are not the same and if it’s a cost to it , that should be mentioned.
Anything else was amazing . Also they don’t have a separate cost to the sauna only ! I just wanted to use the gym and the sauna , no spa though! There was no possibility to book the sauna without the spa.
It’s like 20 euros per acces not per day which I thought it’s a rip off especially when you are already booked with the hotel and you’ve paid for your room! Again staff showed no flexibility , it was either pay for something you won’t use or you don’t get it!
Ended up not booking it because I did not want to use the spa , and I thought it was a lot of money (20 euros) to pay for 15 min use of sauna only.
SSHAWON SHOHELExceptional Stay at Holiday Inn Bilbao!
Our stay at Holiday Inn Bilbao from March 18-19 was nothing short of amazing! From the moment we arrived, the hospitality and service exceeded our expectations.
The hotel provided seamless airport pick-up and drop-off, making our travel stress-free. The room was spacious, clean, and well-equipped, ensuring a comfortable stay. We were particularly impressed with the peaceful and welcoming environment, perfect for relaxation.
The complimentary breakfast was outstanding, offering a great variety of fresh and delicious options to start the day right. What truly made our stay special was the exceptional customer service team—every staff member was friendly, attentive, and always ready to assist with a smile.
Overall, Holiday Inn Bilbao provided us with an excellent experience, and we would highly recommend it to anyone visiting the city. Looking forward to staying here again!
⭐️⭐️⭐️⭐️⭐️
HHosanChoose the hotel for its proximity to the Intermodal bus interchange. We walked to all the main tourist attractions from the hotel. Bilbao is a very walkable city.
What sets this hotel apart is the friendliness of the staff. The front counter team is genuinely friendly and helpful. Special thanks to Noemi who went out of her way to help us and gave advice on airline lost luggage.
The room is spacious for our needs. The king bed is super comfortable, with just the right firmness. Linen is plush and pillows are fluffy. It has a simple yet functional tea-making facility in the room. The room came with USB charger by bedside, which is essential for today's travellers.
We love the bathroom. Well-lit, full-size shower with strong water pressure. You will find the basic amenities (Toothbrush etc) in the bathroom.
The cleaner did a good job with the room. The hall and public areas are all spotless. Judging based on the interior, the hotel might have been refurbished not that long ago.
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