căn hộ tại Lapland, Phần Lan

Bad management during check in. I book an Apartment for 2 nights for this stay but I got the room for 1 night each. Staff told me I have to change room tomorrow and check out at 12PM. So that mean first night I stay and tomorrow check out 12PM and wait for a new room. Also, the apartment is very far from reception. Luckily, I have a car. Imagine if I don't have a car, I have to carry big luggage from the apartment to reception to check out and wait for new room later and move my luggage to new room again, how was it? Moreover, when I check out at 12PM staff told me the room will ready for check in around 2 hours. Then came back to check in again for second at 3PM another staff told me the room is not ready yet and policy for the Apartment check in time is 6PM. ***!!! I said I need the room now because this is unacceptable. Then staff told me the room is ready and give me the key card. So, for this situation I waste the time for half day to pack my luggage, move a lot of luggage to my car with a lot of snow, check out, go to reception for check out, wait the new room, wait, wait, wait, and come back to check in and got very bad answer that she told the room is not ready, and go to check in again, move my luggage to new apartment with a lot of snow, and take a rest. VERY BAD!!!!!

The place is absolutely beautiful, only few steps from Ounasvaara Ski Resort. The Chalet was really good and cosy with amazing views from the windows and balcony. Our private Chalet had a second bedroom which we didn’t use as my daughter and myself preferred the first floor. We loved having our own sauna in the bathroom, great addition to relax and we enjoyed it sooo much! Breakfast was excellent with great selection, we loved the waffle maker! Staff were all helpful and pleasant. Location is excellent, not far from the airport, city centre, and Santa Claus Village. Overall, perfect Chalet, we would definitely recommend staying here, we had a great time!

Fuss free stay and breakfast provided in the fridge was satisfactory. Amenities and overall interior are excellent. The cons may be that the lobby doesn’t have common toilet access and the check in time is quite late (though they did notify earlier check in after). I did not know my breakfast was provided in the fridge as it was not in the email confirmation or instructions.

Tôi không nhận được bất kỳ thông tin nhận phòng nào trước đó nên tôi phải gọi điện để lấy mã phòng, nhưng họ trả lời rất nhanh nên không có vấn đề gì lớn. Vị trí khá tốt và phòng cũng sạch sẽ.

It was an idyllic experience. The cottage is located by the river. It was super clean and had everything necessary for comfortable stay. Well equipped kitchen and cozy sauna. Great experience!

スタッフの方も親切で、備え付けのサウナもあり整いました。 ロヴァニエミ駅からも徒歩でいけスーパーも近くにあるので良かったです。近くの木にはリス🐿ﾞがいてとても可愛かったです！ロヴァニエミの景色を見ながら過ごす事が出来ました。