Visionapartments Wolframplatz - Contactless Check-IN

Let’s start with the good things. The apartment was clean and spacious and so was the bathroom. Well equipped with the kitchen and appliances. But unfortunately our stay was not comfortable. We were travelling as a family so we booked two studio apartments but the apartments were at two very different floors. The room was really really hot with no air conditioning. They did provide a fan which was not good at all. We requested for an extra fan but they didn’t provide that and because of heat we couldn’t sleep at all. They do have a parking but one needs to pay extra for the parking which is quite expensive. We paid 80 euros for 3 days but even then sometimes our parking spot was taken by the others. Even after paying this much amount, one is always under stress because of your spot is taken by someone else and you’ve parked somewhere else then there’s a possibility of getting your car towed away. We had to make multiple calls to the service office as they don’t have any service counter. One needs to make calls(not cost effective at all) or communicate through the email to get in touch with them which is very inconvenient. Also they didn’t offer cleaning services even once during our stay. Also they don’t have any house shoes in the apartment. So if you have any other option then please go for it. I wouldn’t recommend anyone staying there especially in summer months.

I stayed in vision apartments Zurich Wolframplatz for two weeks. The apartment was provided with a kitchen but unfortunately there was NOTHING that could be used for cleaning (only a very small bottle of soap), but no sponge, no glove, no broom, no damp cloths for cleaning. The cleaning lady never entered in my flat to clean. They neither entered to change my bed blankets or change the towels in the bathroom. For two entire weeks! I sent several emails to the customer service but I never received any answer during my stay. I called them and the only thing I obtained was to receive one set of clean bed blankets (that I had to change on my own, without anyone collecting the old set). On the phone, they apologized for the inconvenience but they told me that the cleaning day assigned to my room was fixed on Thursday and since I checked-in on Tuesday they decided not to provide the service because I was there only since two days and the next Thursday they did not clean because in a couple of days I would have checked-out. Very awful experience. Never again.

By far the worst place we've stayed in. The room is boiling hot and airless. The Customer service non existent. Very badly designed building that retains months of heat. We moved our bedding downstairs so we could breathe, slept on the floor. Also no tea bags, milk, coffee pods, only a small bottle of water. Also it STINKS of cigarette smoke yet it's meant to be a no smoking room! Never again!! You'd be better off sleeping on a park bench.