Tài Khoản Khách
ngày 5 tháng 8 năm 2024
**Innacurate Accomodation Description - Washing Machine** Our booking confirmation (see photo) stated the apartment had a washing machine, one of the key facilities we required. As it turned out, the apartment did not have a washing machine. On exploring the building, we found a washing machine & dryer on the ground floor, which you have to pay to use!! The accomodation is not cheap, and the last thing you expect is to have to pay to use a washing machine/dryer! Note: Coins are required. Who uses coins these days? But wait!, there's more!! As per the sketchy instructions, the washing machine requires/costs 2 x Swiss Francs per washing cycle. The washing cycle completes, but then you have to add aditional coins to get the machine to conduct the spin cycle! This had been the case on two seperate machines, which was confirmed by a member of staff, who incidentally, had NO interest in assisting us with the known issues. An extremely painful experience all round!
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