Visionapartments Albertstrasse - Contactless Check-IN

Very nice studio with everything we need, convenient location to access the local tram.

I made the reservation, paid and arrived and they told me that I had canceled the reservation. They acted incorrectly, saying that the reservation did not exist and that I had canceled, which is a lie because in addition to paying, I had not canceled my expense of 200 francs for the train. You are the ones who should have refunded it, in addition to compensation for damages! Avoid this company, it has the worst management of apartments.

"I stayed for 5 nights during my trip as a solo traveler. The hotel is located in a great area. Moreover, the room was clean and well-equipped. Thank you!"

Modern Apartment in great location Great location. It’s lovely to be able to cook a meal when you’ve been travelling for 5 weeks & the apartment allowed us to do this, also the laundry downstairs was clean & accessible.

Arrived July 8 - no remote for the ceiling fan. Sent an email at 4:45 pm - no response. Called maintenance hotline at 8:17 pm - were told there was a portable fan in the unit, I informed them there was not. They said the earliest they could get us a fan was the next morning. Sent another email at 12:21 pm on July 9th asking when it would be brought by. We left at 1:45 pm - still no fan. 90 degrees both these days. No screen on the windows so the only way to get any air circulation was to open the windows and be exposed to the loud noises and the outside having full view of you and your room. We were on the bottom unit and you can hear every step taken above you. It sounds like springs and boards with each step. No face towels, no outlet in the bathroom, so you have to plug in by the closet. Only one side of the bed has an outlet, so I got to plug all of my stuff in by the kitchen sink. Killed multiple bugs during the stay (ants, spiders, etc.) The decor of our Studio Senior Apartment was not like the depicted pictures, so maybe one of the other units looks like that. Overall, a very disappointing stay.

Not happy with the accommodation