VISIONAPARTMENTS Cramerstrasse 8-12 - contactless check-in

The worst experience ever

Ubicación correcta con supermercado al lado. El apartamento aunque pequeño está bien equipado. Pero el lavabo es tan pequeño... Ningún favor con la hora de entrada o hora de salida. Si no, hay que pagar y mucho...

Never would recommend them Even I did a reservation for 3 it was only for 2, them they didn’t help at all. We had to look for q different place at 1:30 am because that was the time I fished up talking to them, it was that late because we arrived late Friday night. WORST customer service ever

The bed was uncomfortable and the pillows were small and flat (and there needs to be two more!). Loved the balcony and the area.

Horrible Experience Well… Very unhappy this location. My room and my kids room are nothing like the pictures. I made one reservación and they book me for two rooms which I didn’t have a problem, I figured my teenagers will be in a room near me. Well I was wrong their room was in another building, and they couldn’t do anything to fix the problem. I stayed with my daughter in building 8 and my husband with my son in building 12. Then my cousin booked a room for 3 and they got a room with one bed and they said that they couldn’t do anything about it either. Don’t show up before check in you will have to wait on the street since they don’t have a lobby. Even you get you code to get it it will not work until 3PM we were a group of 11 and waited on the street on a cold weather for over 30 minutes. The bathroom were very small without soap or shampoo. Overall t was a horrible experience.

It was clean, the bathroom was small, the bed was comfortable, instructions and communication was good.