Royal View Hotel

Hotel staff is very friendly, warm and helpful. 小董 is very helpful n shared on what the hotel offers. As I have no time, I didn't get to have the afternoon tea or supper. Very nice view from the 31st floor. Great job!

Very nice room.big and clean and comfortable. Breckfirst also many choices and enjoy.

I've stayed at this hotel twice, and both times, the experience has been great. For Zunyi, the location couldn't be much better, it's well centralised for the city. The rooms look and feel clean. However, the bedding and one of the towels had some damage, not a big issue for me, as long as they are clean. Both the bath and shower are a good size and the water pressure is great (on the higher end). The bed is on the softer side, for my preference. Water bottles are free, just ask reception for more.

朋友來遵義玩，在眾多酒店中選擇了帝景，入住體檢很滿意，酒店環境優美，地理位置優越，交通便利。前台服務人員還幫忙升級的房型，房間乾淨整潔，設施齊全，床品舒適，晚上窗外的夜景很美。從入住到退房，工作人員始終熱情友好，讓人感受到家的温暖。 整體體驗非常滿意，下次還會選擇入住。

本來是衝著十足的信任再次選擇這家五星酒店，可惜此次的體驗大失所望！入住後空調始終不起作用，儘管後來客房拿來了暖氣，但就這樣的暖氣也是換了又換。更讓人大跌眼鏡的是，深夜1點，室温不達標的屋子誘發了氣管炎，咳嗽不止，值班經理和前台經理陪同去醫院，在提供相關看病收據後，我的訴求是退還房款，報銷此次醫葯費，很遺憾，儘管攜程工作人員積極協調，所謂五星級酒店拒絕賠償。在這過程中唯一值得肯定的是兩位經理陪同去醫院看病，其餘乏善可陳，值班經理反覆推諉責任，讓人遺憾，根本沒有五星級酒店的服務意識和擔當。

這次入住酒店，感覺非常不錯。酒店地處繁華市區，出行方便。酒店服務特別周到，從進門到退房，工作人員都很熱情，讓人感覺很舒服。洗衣服務特別實用，洗得乾淨，解決了旅行中衣物清潔的煩惱。衞浴設施也很好，熱水充足，水温穩定，洗完澡整個人都放鬆了。提供早餐，下午茶和夜宵，食材新鮮。整體體驗很棒，下次還會再來！