Healray Collection·Zizhu

We love everything about Healray Collection. Our flight arrived late, and took a late ferry over to the Island. Luckily they had shuttle service from and to Ferry, which made it so much easier than calling a car service. When we arrived, they assisted us unloading the luggage. Our room got excellent view and could see the Guan Yin statue from our room. I'm OCD, so cleanliness is very important to me and I approved. We booked two nights, sadly we were only able to stay one night due to a Gale warning. The hotel had such a great customer service, when we were sightseeing, they gave us a call to inform us that they received a Gale warning and that the ferry will not operate the next day. They gave us an option to stay or refund us the one night if we wished to checkout to catch the ferry. They were very helpful and resourceful in that respect. The manager Zhou Min reached out to our online booking to verify our refund. We were very pleased and amazed with their extraordinary service. I personally would definitely refer and book with them again. I care about service and they have one of the best service I've had experienced.

非常滿意！本來出行比較急 看了島上幾家都有很不好的差評 沒抱太大的期望 最後選了紫竹行舍 沒想到這麼好！到了非常順利 下船就馬上找到了酒店來接的車 衹送了我們兩人回酒店 一點沒耽誤 到酒店前台小錢非常熱情 態度親和 還幫我升級到了高樓層 行李生和大堂的工作人員也都很棒 有求必應有問必答 幫我們設計了路線 順利完成了旅程 第二天返程回碼頭也很順利 前台小姐姐還送了紀念品很喜歡 房間忘記拍整齊狀態的照片了哈哈 大家湊合看吧哈哈 總之很滿意

普陀山果真是一個講究緣分的地方，緣分讓我們再次相遇，這次入住竟然跟上次入住剛好是同一個房間，棒極了，下次來，希望依舊，工作人員非常熱心，尤其是小魏，點贊點贊