Healray Collection·Zizhu

We love everything about Healray Collection. Our flight arrived late, and took a late ferry over to the Island. Luckily they had shuttle service from and to Ferry, which made it so much easier than calling a car service. When we arrived, they assisted us unloading the luggage. Our room got excellent view and could see the Guan Yin statue from our room. I'm OCD, so cleanliness is very important to me and I approved. We booked two nights, sadly we were only able to stay one night due to a Gale warning. The hotel had such a great customer service, when we were sightseeing, they gave us a call to inform us that they received a Gale warning and that the ferry will not operate the next day. They gave us an option to stay or refund us the one night if we wished to checkout to catch the ferry. They were very helpful and resourceful in that respect. The manager Zhou Min reached out to our online booking to verify our refund. We were very pleased and amazed with their extraordinary service. I personally would definitely refer and book with them again. I care about service and they have one of the best service I've had experienced.

服務：前台小姐姐的服務很好，也有人幫忙提行李帶到房間 環境：房間看海邊很舒服，就是關門聲音很大，有人在門口外面説話也聽得很清楚，如果早上睡到7.8點懶覺街道有車經過會很吵，第一天朝拜特早起就不影響 衞生：房間挺乾淨 設施：床不軟不硬，枕頭也不高挺舒服 有碼頭接送酒店，到了車就在 樓下就是原制原味，附近也很多大排檔，還有超市 總體推薦入住

訂的是特價房，前台看見有小朋友就幫升級到三樓，雖然窗外有人在建樓，但乾燥沒異味，環境乾淨整潔，衞浴乾濕分離有隔斷，來的時候還給小朋友提供了牙刷和拖鞋，走的時候小朋友突然不舒服免費幫延遲了一個半小時，讓孩子休息好了再離開的，貼心，下次還來這裏。提點建議~洗手枱對一米的小朋友有點高，能配個踮腳凳就好。