Phoenix Hotel

It was a very random visit to the hotel. But the staff surprised me with their hospitality and politeness. Also I was given fruits for free and some sweet presents in the morning when checking out. I loved playing the piano at the lobby. Thanks for good experience!

I'm there for business and it is close to the location of my visits. The hotel is grand and the location is near to many food stalls which is convenient to me. The hotel also has its pool and spa services. The breakfast is okay serving some local cuisines which is changed daily during my course of 5 days stay. The breakfast opens from 7 to 9.30am which is quite odd, I hope the opening hours are stretch longer. The room is clean with serving of fruits and snacks daily which is very much appreciated. However, the downside is that many people do smoke inside the hotel. I could easily smell cigarettes in the bathroom and toilet at the ventilation. Another part which I am not quite comfortable during the night is that the air conditioning wasn't adjustable which makes the room very hot without proper ventilation. Other than that, the stay is comfortable. It will be perfect if the upper part can be improved to meet international standards.

Ample space. Comfortable room. Helpful staff.

Great service overall.A 10/10 experience.

The place was really clean and the staff were very friendly and helpful

The room is clean, cups and utensils are well sanitized as they have a mini portable sanitizer inside the room. The food at the restaurants are really good and the staffs are very friendly and helpful.

Great place to stay and the staffs are friendly. Rooms are big and clean. Great amenities.

在攜程上看酒店評分很高，還是設計師網紅酒店，入住後十分驚喜，酒店設計新型，房間很寬敞，洗漱用品的味道很好聞，浴缸還提供一次性的浴缸套，可以安心地泡熱水澡，處處體現細節，前台若汐和關關服務很好，滿意滿意

酒店整體的設施是非常棒的，很乾凈，很衞生裝飾也很精緻。服務也很貼心～ 來説説早餐，過年的時間朋友來玩我們吃的早餐是很豐富的，還有小甜點～這次還特意加了早餐，來了一看就是空盪盪的櫥櫃，問了服務員説本來就沒有，衹有晚餐自助餐才有？是這樣嗎？😄