Các đánh giá Crowne Plaza Zhengzhou

The bed mattress was not comfortable and the room was very hot since the air conditioner had no cold air. It was difficult to sleep though they provided us with fan but still it was uncomfortable.

Super good service from Kiki / Jenny when i did my check in and check out. Don't think i have had any better friendlier service than this. Kiki / Jenny - pls keep up the good work, so everyone feels so at home when they stay at Crowne Plaza. Conclusion, the service is not not only a "5 Stars" service ....i would give it a "10 Stars" service......as it made me feel so at home. Thanks

Upon arrival, the hotel staff was professional and patient, he waited for us to check in at the counter and then bring us to our room with our luggage. We book the room one day before the trip, and try to call them if we couldn’t check in earlier. They prepared the room and we are able to check in straight away upon arrival. Really appreciate this kind gesture when travelling with kids.

very good!

Very good!

It was my first time booking a hotel in Zhengzhou and it was worth it. Some of the hotel stuff know English, which was really helpful. By the reception, there was always an English speaking assistant. The pool is so big and clean, the sitting area around the pool is even more lovely even if you want to just chill and relax. The stuff all around the hotel was super nice and the rooms were clean, room service came daily. The only issue we had was when we arrived, the didn’t allow my partner to check in due to his nucleic test apparently being over 48hrs, even though on the suikang it was still showing within 48hrs, but they said they look at the time you did it at. And it was midnight at 00:30. This ruined our first night. Worse because he stays in Zhengzhou and hadn’t left ZZ in months, he could’ve done it the morning after getting a good rest. The room was already paid, and they put that money to waste for that day.

Beautiful hotel

純粹評價此間房型，以前入住都很滿意，所以帶父母和孩子選擇了家庭可以一起住的複式，但是房間小，空氣不流通，洗澡也只有樓上共用一間。空氣很差，半夜給我咳醒，早上頭暈腦漲，父母也抱怨連連，總之此房型堅決不推薦。孩子小會趴地上玩，就發現樓梯底下還有沒打掃的垃圾，真是有點膈應……

臨時在鄭州住一晚，沒想到發現了這個寶藏酒店，首先地理位置不錯，旁邊不遠很多購物中心，省人民醫院也不遠。第二老牌五星酒店真的不錯。硬件還行，服務是真好。定的大床房，看我們帶着孩子，給升級了套房。孩子過生日還送一個小蛋糕，真是受寵若驚啊！孩子美壞了。禮賓也很棒，主動拿行李。早餐中規中矩，胡辣湯等特色小吃都有。總之我是覺得這家酒店達到了我的心裏標準。下次再來鄭州絕對還選這家。我會推薦給我的朋友，同事。另外感謝鄭州文旅感謝攜程，酒店的政府補貼都用上了，性價比是真高。可惜在鄭州待的時間不長，下次再來。

臨時決定在鄭州停留一晚，搜到了這家酒店，離河南省博物館、公園非常近，附近也有很多地道的本地美食，房間很舒適，服務也很熱情細緻，在酒店看了一下酒店歷史，很老牌的五星級酒店，重新裝修2022年設施也是比較新的。早餐很豐富，帶着孩子吃得很好。價格也不貴，整體性價比高，下次過鄭州應該還是會選擇這裏住。

不錯的酒店還有歷史，服務也不錯，入住時等了半小時，前台小姐姐還給了麪包。就是節假日遊泳健身關的都早。早餐人一多就有點將就，有點涼。房間裏還好，就是邊角發現了不知道誰的隱形眼鏡……有點可怕。

一次充滿意外驚喜的旅程，為忙碌的2024畫上完美句號！一家酒店用環境吸引顧客不難，但真正打動人還得是每一位員工如何在細節中踐行酒店的文化。 【細節1】忙碌中下午匆忙抵達鄭州，略顯疲憊，前台入住時Ann非常貼心地升級到了套房，送上可口的甜品，很快就從旅途的疲憊中恢復過來，而且還會持續去關注入住體驗和需求。 【細節2】在房間辦公，習慣性拿ipad來做鼠標墊，第二天發現酒店很貼心地放了一個鼠標墊，這個真是感動到了，去過那麼多酒店，沒有酒店控的我都被這種細緻入微感動到了。 這讓我對這個酒店充滿了興趣，去靜下心來瀏覽它的歷史，源自1961年的傳承，非常值得推薦，深度體驗!

這一家體驗非常好。因為沒滿房，入住時接待的小哥哥很nice地為我升了房。退房時小姐姐也很貼心地送上小份麪包當禮物。所有的服務人員見到都會微信打招呼。一家又有歷史感又有現代星級管理的酒店，值得推薦。

這次入住河南中州皇冠酒店總體感覺還是不錯的，入住的時候首次給的房型因有噪音（應該是旁邊有店鋪裝修），酒店派服務員過來檢查後及時調換了房間。酒店雖然歷史悠久，但是衞生環境還是可以的，我這次選的是家庭房間，很適合一家三口一起出行入住。樓上樓下互不幹擾。酒店的早餐有河南特色美食區，餐食符合五星標準。