Runhu Holiday Hotel

We stayed 4 nights at the Runhu Hotel while we visited all the tourist attractions around Zhangye, including trips to the Gobi desert, Ping Shan Hu (Grand Canyon), the Alien Valley and other sites. The hotel - which is clean, spacious and quiet - has motivated employees who are happy to meet any request. The restaurant is actually very good with reasonable prices the buffet breakfast also was varied and of very good quality. The hotel also provides such services as nightly warm milk deliver and a foot soaking tub with epsom salts with no extra charge. The hotel also referred us to a driver with his own very nice and well kept car. He, Mr. Li, went way above and beyond what anyone could expect. He provided snacks, fruits, water and some sort of local soft drink and arranged tickets in advance where reservations were required and made sure to adapt those reservations when the weather closed one of the sites. His recommendations for local food at or near the various sites were also spot on. While the places were simple (and very inexpensive), the food was honest and good. You can bank on Mr. Li to make sure everything goes along smoothly. All you have to do is tell him what you want to see, or ask him for recommendations, and he will do the rest. In short, splendid hotel for the price with terrific service and if you need a driver, Mr. Li is your guy!

We just loved our stay at the Runhu Hotel. Everyone was so helpful. The staff went above and beyond to help us. The breakfast was great!

This is my second time staying at this hotel. Lived up to my expectation. From the moment we step into the hotel, everyone working for this hotel will smile at you. All the workers were really helpful and nice. The service was very good. There is a humidifier in the room which you can turn on due to the dry air. They even prepare basin for you to soak your leg during the evening. They even prepare snacks ,fruits and yogurt for you to snack in the evening. All these gestures make you feel so welcoming. Between, this hotel accept foreigners.

Very nice and welcoming staff, driving us to the airport and supporting in many ways. Large and good rooms.

我們是攜程金鑽客户，去過的中外旅遊地很多，也住過不少比較好的酒店，但貴酒店的服務給我們的印象非常深刻，配備的設施無微不至，員工的服務熱情周到，對待客户非常積極主動，應該説管理和服務是超5星的水平！我們吃早餐時遇到的其他遊客與我們同感，甚至都在擔心酒店能否賺錢。 另外，早餐的豐富度和質量非常好，而且有地方特色。

張掖潤湖假日酒店提供張掖西站的免費接送服務，需要提前一天預約，前台小姐姐温柔的接聽電話，幫助聯繫協調，到禮賓部熱情地接站，我們當下覺定包李司機車第二天去馬蹄寺和七彩丹霞，李司機一路貼心服務，直接開車入馬蹄寺景區，緩解了旅途的疲勞，欣賞了美景，還帶我們去品嚐了張掖名點-孫記炒炮，他家的蒜蓉西蘭花很🈶️江南的味道，非常好吃。下午4點開車去七彩丹霞，提前和我們介紹遊覽路線。我説喜歡吃玉米，第二天送機，李司機特地煮了當地的糯玉米讓我們帶着路上吃和帶回家。真的讓我們受寵若驚，倍感温暖，讓旅途充滿喜悦。酒店設施也非常的舒適，處處細節體現對客人的關愛。

沒想到在張掖遇到服務這麼好的酒店. 有接送服務，早餐現煮麪食三天不重樣，晚上提供有熱牛奶和泡腳服務. 值得一提，入住房間遇到點問題，酒店處理跟進態度非常及時，超出想象的好 位置，雖然離市區稍微偏一點點，但是基本張掖行程有接送，打車吃飯都在十元左右. 推薦！

服務：真的特別好，方方面面都很周到細緻，有求必應，反饋迅速 環境：酒店蠻大的，房間也大，早餐真的算大西北比較豐富的了，就是菜品沒有牌子經常拿到不想吃的包子餡兒哈哈 衞生：這個真的…從敦煌到張掖沒有住到乾淨的酒店。都自帶一次性床單被罩。這個就是地毯上毛毛渣子挺多的，打電話立刻給吸了，態度特別好。浴巾毛巾都洗爛了，建議酒店換一換叭。 圖上是邊上的麻辣燙和夜市的撥爛子。距離市中心兩公里多還可以的。

必須得認認真真的為了這個酒店的工作人員寫一條好評，從停好車開始就有工作人員主動來後備箱拿行李，前台有小姐姐遞熱毛巾和茶，有人把行李送去房間，每到一處都有人員指引，當天累了肌肉痠痛想要泡澡，快凌晨還有人給我送一次性泡澡袋，服務非常細心周到！房間有瑜伽墊，也有入住前提前備好的泡腳熱水和水果，這家酒店是西北環線給我最大的驚喜，強烈推薦！