Các đánh giá Fanbowan Riverview Boutique Hotel (Zhangjiajie Tianmen Mountain)
Fanbowan Riverview Boutique Hotel (Zhangjiajie Tianmen Mountain)
13th Floor, Weidu Fortune Center, 188 Yichen Square, Binhe Road, Yongding District, Zhangjiajie, Hunan, ChinaXem thông tin khách sạn
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Chúng Tôi Khớp Giá
1 đêm
Đánh giá của khách
4.8/5
Xuất Sắc
726 đánh giá
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Vị trí4.8
Trang thiết bị4.8
Dịch vụ4.8
Vệ sinh4.8
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Tài Khoản Khách
Phòng Sunshine
Lưu trú vào thg 8, 2024
Du lịch cùng bạn bè
1 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 6 thg 8, 2024
A great hotel with friendly and helpful staff and good rooms. The afternoon tea was lovely and the view from the dining/open area was great. The laundry service was very helpful. We stayed in one of the "sunshine rooms" that apparently had a mountain view, unfortunately it didn't. The carpet of the room was also rather dirty/stained. Other than that, it was a great stay!
Dịch
Phản Hồi Từ Khách Sạn: Thank you for your praise and recognition, we will continue to do a good job of service, it is my honor to bring you a happy time, at the same time, we will promptly rectify and deal with your problems,looking forward to serving you again, I wish you happy every day, smooth work!
The hotel is amazing! Clean and spacious room at a great location in Zhangjiajie. The hotel staff were amazing and helpful when needed. I highly recommend staying at this hotel :)
Dịch
Phản Hồi Từ Khách Sạn: Dear family, hello! Thank you for your thoughtful comments,we are really moved to see your satisfaction and affirmation, we ill continue to maintain high quality service for each guest, and strive to create a comfortable and warm stay experience for each guest. Also welcome your next stay ~
Tài Khoản Khách
Phòng Queen hướng phố
Lưu trú vào thg 9, 2024
Một mình
3 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 18 thg 9, 2024
I loved my stay at this hotel. The service of the staff is excellent. Even though I don‘t speak Chinese we were able to communicate with each other with my translation app. They also helped me with figuring out where to go to see the Avatar Mountains and Tianmen Mountain.
The breakfast is a combination of buffet style with a meal. It was very delicious and the view from the breakfast area is breathtaking.
The bed was very comfortable and cozy with the pillows.
Dịch
Phản Hồi Từ Khách Sạn: Thank you very much for your praise, we will continue to provide you with thoughtful service and first-class accommodation experience, so that you feel warm and comfortable, but also honored to choose us to stay in the vast sea of people, everyone is a guest, always meet the edge, wish a better life with you!
Tài Khoản Khách
Phòng khách - Tầm nhìn ra Sông (2 giường)
Lưu trú vào thg 6, 2024
Du lịch cùng bạn bè
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 22 thg 6, 2024
I recently had the pleasure of staying at this hotel during my visit to Zhangjiajie, and it was an outstanding experience from start to finish. This is a fantastic place to stay if you want to explore Zhangjiajie. The location is convenient for accessing all the main attractions, making it an ideal base for sightseeing.
From the moment I arrived, I was impressed by the warm welcome and exceptional service provided by the staff. They are exceptionally friendly, supportive, and always ready to assist with any requests or questions. Their dedication to customer satisfaction truly sets this hotel apart.
The hotel itself is modern and the rooms are spacious, clean, and equipped with all the amenities you could need for a comfortable stay.
Overall, I had a wonderful stay at this hotel and would definitely recommend it to anyone visiting Zhangjiajie. Whether you’re traveling for business or leisure, this hotel offers everything you need for a comfortable and enjoyable stay. I look forward to returning on my next trip to Zhangjiajie.
Dịch
Phản Hồi Từ Khách Sạn: Dear family, hello! Thank you so attentively check in comments oh, to see your satisfaction and affirmation, we are really very moved oh, we will continue to maintain high quality service to treat each guest, and strive to create a comfortable and warm stay experience for each guest. Also welcome your next stay ~
Ilse
Phòng Sunshine
Lưu trú vào thg 9, 2024
Gia đình
7 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 16 thg 9, 2024
Beautiful hotel. Great room for an upgrade on our second stay.
Dịch
Phản Hồi Từ Khách Sạn: Thank you very much for your praise, we will continue to provide you with thoughtful service and first-class accommodation experience, so that you feel warm and comfortable, but also honored to choose us to stay in the vast sea of people, everyone is a guest, always meet the edge, wish a better life with you!
It is in a very good position if you want to visit Tianmenshan.
Dịch
Phản Hồi Từ Khách Sạn: Thank you very much for your praise, we will continue to provide you with thoughtful service and first-class accommodation experience, so that you feel warm and comfortable, but also honored to choose us to stay in the vast sea of people, everyone is a guest, always meet the edge, wish a better life with you!
Tài Khoản Khách
Phòng khách - Tầm nhìn ra Sông (2 giường)
Lưu trú vào thg 5, 2023
Du lịch cùng bạn bè
4 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 22 thg 5, 2023
Great hotel at a convenient location with super friendly staff and amazing set meal for breakfast. Enjoyed our brief stay in Zhangjiajie a lot. The price was also very reasonable.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for your review! We are delighted to hear that you enjoyed your brief stay with us in Zhangjiajie. Our staff takes pride in providing excellent service and we are glad to hear that they were able to make your stay memorable. We are also very happy that you enjoyed our amazing breakfast. Thank you for choosing our hotel and we hope to welcome you back soon!谢谢您的评价!我们很高兴听到您在张家界的短暂停留非常愉快。我们的员工以提供优质服务为荣,很高兴听到他们能够让您的住宿难忘。我们也很高兴您喜欢我们美味的早餐。感谢您选择我们的酒店,我们希望能早日再次欢迎您的光临!
Tài Khoản Khách
Phòng Sunshine
Lưu trú vào thg 10, 2021
Một mình
3 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 25 thg 2, 2022
Very friendly and accommodating
Dịch
Phản Hồi Từ Khách Sạn: Dear friend, Thank you for your 5-star feedback.Welcome to our store again.We will give our best service for you forever
Phản Hồi Từ Khách Sạn: 最幸福的事就是收到客人滿意的反饋,你們的認可就是我們前進的動力,從陌生人變成顧客,再變成朋友,我們選擇了真誠,你們選擇了信任,心存感激,不忘初心。
Creator01
Phòng Dành cho Cặp đôi - có Tầm nhìn (Giường Queen Size)
Lưu trú vào thg 10, 2024
Gia đình
30 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 5 thg 11, 2024
Прекрасный персонал, очень чисто в номере , удобная кровать , качественное постельное белье , этот отель горазд лучше , чем 3 звезды , нет ни одного минуса )
Чисто комфортно безопасно
Dịch
Phản Hồi Từ Khách Sạn: Dear family, hello! Thank you for your thoughtful comments,we are really moved to see your satisfaction and affirmation, we ill continue to maintain high quality service for each guest, and strive to create a comfortable and warm stay experience for each guest. Also welcome your next stay ~
JAMAL
Phòng gia đình thân thiện với chủ đề - Tầm nhìn núi (2 giường)
Lưu trú vào thg 10, 2024
Gia đình
3 đánh giá
2.0/5
Đăng tải vào 3 thg 11, 2024
Pour notre séjour de 2 nuits à cet hôtel on a réservé une chambre pour 3 adultes on a trouvé deux lits simples alors que sur la photo c'est mentionné deux grands lits doubles !! on a été obligé de passer la première nuit à trois car pas moyen de trouver un autre hôtel ( vacance de fête nationale), donc on insisté à ce qu'on nous fournisse des oreiller supplémentaire, un drap et des serviettes et articles de bain car à la chambre est conçue à la base pour deux personnes et non pas trois.. . sans parler de la saleté de la moquette de la chambre (très crasseuse VOIR PHOTOS présence de cafard mort ou qui roder autour des oreillers!!): A cause de cette première nuit très mauvaise ma fille a écourté son séjour pour repartir le lendemain à shanghai..., donc nous sommes resté ma femme et moi pour passer la 2ème nuitée , obligé car pas moyen de changer nos billets de train., nous avons convenu avec eux le service retour à la station de train à 6h15 AM (ce service est inclus dans la réservation) mais le matin à l'heure convenue on n'a trouvé personne à la réception juste un gars du service restaurant qui après notre insistante et notre mécontentement a appelé la propriétaire pour qu'enfin nous proposer de partir en taxi en nous donnant 20 yuan!!.
JE VOUS DECONSEILLE VIVEMENT DE RESERVER A CET HOTEL!! TRES DECU.
Dịch
Phản Hồi Từ Khách Sạn: 非常抱歉,給您帶來不好的體驗。我們網頁上的照片都是原相機拍攝的,房間的場景和網上的一模一樣。酒店網站也註明,是兩張1.4米的床可供2名成人和1名小童使用。對於您的反饋,我們在入住當天向您解釋了。主要問題是,入住當天恰逢國慶黃金週,城市客房供應不足,因此我們準備免費為您取消訂單,但周圍的酒店實際上都滿了。還有送站的問題,給您解釋一下,因為我們酒店衹提供接站服務,送站額外給您增加服務,是需要臨時預約的,所以當時你預約的時間比較早,我們儘可能的讓師傅儘快趕到,絕對不會影響你高鐵站時間,因為我們酒店到高鐵站衹有十幾分鐘的車程,也避免你在高鐵站侯車太久。不管怎麼説,沒有給您服務好,是我們的不對,再次抱歉給您帶來不好的假期體驗,真誠的説聲對不起,希望能得到您的理解,謝謝。
Phản Hồi Từ Khách Sạn: 非常感謝您的讚揚,我們會一如既往地為您提供周到的服務和一流的住宿體驗,讓您倍感温馨和舒適,也榮幸茫茫人海中選擇我們駐足停留,來者皆是客,相逢總是緣,願美好生活與你環環相扣!
Tài Khoản Khách
Phòng Queen hướng phố
Lưu trú vào thg 9, 2024
Vợ chồng
4 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 10 thg 9, 2024
Abbiamo soggiornato in questo hotel per due notti , camera bellissima, personale gentilissimo ci ha aiutato ad acquistare biglietti per le varie attrazioni.
Colazione buona da consigliare sicuramente
Dịch
Phản Hồi Từ Khách Sạn: Thank you very much for your praise, we will continue to provide you with thoughtful service and first-class accommodation experience, so that you feel warm and comfortable, but also honored to choose us to stay in the vast sea of people, everyone is a guest, always meet the edge, wish a better life with you!