Huatian Select Hotel (Zhangjiajie Wulingyuan Branch)

Breakfast was delicious and cheap. The breakfast changes slightly everyday so it does not get tiring too quickly. Room was very clean. Front desk was friendly and professional. Hotel concierge was patient with my questions and provided helpful advices for itineraries.

The hotel was quite clean. The location was superb, very near to the gate to enter national park. 50m away was the entrance.

The location of the hotel is very good because it is near the entrance of the National Forest Park, near many restaurants and shops, near the bus stop for you to ride bus if you want to explore within the Wulingyuan area. The service is very good because the hotel staffs are very accomodating and responsive. The buffet breakfast is very good because all the foods are tasty and healthy, the restaurant has a nice ambience and nice staffs. The cleanliness of the hotel is very good because it was kept everyday. The amenities are very good because even if the hotel is big, they have many elevators that you can use that will take you to the outside level without passing or using the main elevator at the reception area inside. The room has all the things you need during the stay, with free bottles of water everyday. It is a plus having so many power outlets, an automatic curtain, an aircon that you can adjust yourself, big desk, lights with many lighting options, automatic toilet light sensor, and nice colorful street view specially at night.

The hotel needs better maintenance work. The bathroom need to be bleached to remove the yellow stain around the shower. The carpet is getting dirty. The shower door can not close tight, the toilet paper holder is tilting one side and paper will slide off. The pillows has smell need to be cleaned or replaced. The hotel lobby is very outdated. Looking out the window you can see the building is lack of maintenance. All these little things are showing the managers are not doing their job.

The location is perfect right next to the east gate. The hotel staff gave us a free breakfast even though it wasn’t included in our booking! Highly recommended.

Service in this hotel is very good. The manager Miss Jia Yi and staff Pei Pei were so helpful to do our laundry while we were busy. Room was quiet and everything functioned well. Furthermore is only 3 minutes walk to Zhangjiajie Park gate. We will return to stay.

Great for families. Thanks for the hospitality JiaYi for checking us in our rooms and seeing us out. She was very helpful, making sure we have tickets to the show and that we are prepared for the rainy weather. 100/10 service

Excellent location. Friendly and helpful staff. The hotel needs renovation badly.

Super helpul staff and hotel is conveniently located next to national park entrance. We would book again this place.