Stone Haven· Zhangjiajie National Forest Cave Homestay

Vị trí thật tuyệt vời, nằm trong một hang động thực sự với tầm nhìn ngoạn mục ra sông, rất gần khu rừng quốc gia (15 phút đi bộ). Quan trọng hơn cả là dịch vụ vô cùng chu đáo, họ sẽ hỗ trợ bạn mọi thứ, theo đúng nghĩa đen.

Our stay was amazing! The staff were so accommodating. They helped us plan both of our days in the national park. The breakfast and dinner was delicious. I could not recommend this stay more!!

The hotel was clean and had a very comfortable bed. The staff were extremely helpful and attentive. Extremely helpful at planning the best route to take in the national forest park and only a 15 minute walk away so you don’t need to travel far after long days hiking. Breakfast was delicious with a mixture of Chinese and western options that varied by day. Only regret was I didn’t have enough time in the hotel, would have loved to have had more days to relax here.

Exceptional service and a wonderful stay! Yuan Yuan and Xiaotang, our personal butlers, helped plan our days, provided park guides, recommended restaurants and a nail salon, and arranged complimentary airport transportation. They even came to kill a spider in our room at 10 p.m., and a little robot delivered toilet paper to us in the middle of the night! The team was incredibly attentive and made our entire stay easy and relaxing.

We had a great stay at this hotel. The hotel itself was beautiful, clean, and very comfortable. The room was lovely, with one of the most comfortable beds we’ve ever slept in, and the sheets were excellent. The only small improvement would be having a little more storage space in the room. We also really enjoyed the breakfast. We appreciated having some Western options, especially fresh tomatoes and cucumbers, and we were happy that we could order scrambled eggs. The one thing that could be improved is the coffee, it wasn’t very good, and it would be great to have the option to order a proper cappuccino or other coffee drinks. Perhaps changing the coffee machine or beans could make a big difference. The reception staff were incredibly friendly and helpful. Wang was especially wonderful! He helped us arrange everything during our stay, recommended some great food outside the hotel, and even suggested a lovely place for a foot massage after two days of hiking. When we were leaving, he even made sure we had our passports, which we thought was such a thoughtful touch. We also loved the fridge with free water and the freezer with ice cream! We also enjoyed using the pool, which was lovely after a long day of exploring. Overall, we had a wonderful stay and would happily come back!

The room and the amenities were clean. Support for the itinerary was very satisfactory. The view is good. Close to avatar mountain gates. Breakfast is average. They do their best to make up any problem or issue you have. Pick up drop off services were on time. Generally satisfactory stay..

Beautiful hotel with real cave . Very good service in a beautiful city . Many restaurants, massage places, bars etc … very nice rooms ! Decoration / interior in the hotel tooop!

"A simply perfect stay! The hotel is beautiful and the staff couldn't be friendlier. The room is incredibly spacious, featuring a living area separate from the bedroom, and an amazing bathtub with a massive floor-to-ceiling window offering views of the mountains. The service was top-notch: the team helped us plan a fantastic route through the natural park, providing a map and detailed tips that made our visit seamless, hassle-free, and queue-free. Coming back exhausted in the afternoon to complimentary drinks and ice cream was such a thoughtful touch. And as for the birthday surprise they arranged for my husband... thank you so much for making it so special!"

We had a wonderful stay! Everything was great, and the staff were extremely friendly, welcoming, and helpful. The hospitality was excellent and made us feel very comfortable throughout our stay. The hotel has a beautiful view and a peaceful atmosphere. The location is also perfect—very close to Zhangjiajie National Forest Park, which made visiting the park very convenient. Overall, a great experience and definitely recommended for anyone visiting Zhangjiajie!