Hampton by Hilton Zhangjiajie National Forest Park

The hotel is pleasant and staff are friendly. We were greeted by Kenneth Lin who gave us suggestions of some good restaurants for dinner. The hotel also has a laundry area and we were greeted by friendly Miss Du who provided very good laundry services. We were very impressed by her. The buffet spread was great. As we stayed there for 4 nights, it will be even better if they added extra variety. Our rooms were front facing with good views. I would suggest the hotel to only allow the tour buses to on their engines when they are about to leave to cut down the engine noise. Overall, we find this hotel nice and cosy.

Service is good. Location is the best. Upgraded room to executive but the wall papers a bit mouldy and peeling off. Due to mountain areas, expected flies around. Breakfast spread is good. Other than that, this hotel is good.

Very high quality of services provided. The staff was very helpful and assisted us in planning our entire stay and organized tickets for all the attractions we were interested in. The rooms were very comfortable and clean, with a large bathroom. Varied breakfasts were also a plus. The availability of laundry facilities was also a bonus.

The service was excellent. The breakfast buffet has a variety of fresh meals. Its location its perfect!

Wonderful 4 nights stay. I love the complimentary washing facilities with a helper that is so nice to assist at all time, shoes drying machine, free flow of water, ice creams, drinks, and the mini football game for the kids whenever they are waiting for adults. Breakfast is very good too. One of the best hotels I have stayed.

We started with a problem when entering the hotel room with a terrible smoking smell. The hotel officer act fast to change the room and place a humidifier in the room for my parent. As we will check out the hotel during the day of my mom birthday, the hotel surprises my mother with a birthday cake. The hotel also consider nearby to one of the national forest enter which about 10-15mins walk. At night time, one of the short street market nearby the hotel offer reasonable food and souvenirs (e.g., tea) price. The hotel breakfast also offer variety selection. Overall, we have a pleasant and satisfying staying in this hotel for 4days.