Trip.com Group Country Retreats (Zhang Jiajie Manson Joint Resort）

The pictures and reviews do not lie. The location is peaceful and quiet, rooms are very new and clean. The service and hospitality I received also exceeded that of a 5-star hotel. The staff gave me a very personalized experience at Manson and did not behave like robots like other hotel staff. I give my deepest appreciation to the butler assigned to me, 豆豆, who always ensured my safety (as a foreign solo traveler) and ensured that my needs were met. He was also an expert of the area and gave very good local recommendations that staff from other hotels often fail to provide. From the whole pick-up service to check-out process, it was seamless and I never encountered any obstacles. If there is a chance, I will come back here again. I have stayed in many luxurious expensive hotels in my life and this was truly a hidden gem. 图片和评论不会撒谎。位置安静祥和，房间很新很干净。我得到的服务和款待也超过了五星级酒店。工作人员在缦心给了我非常个性化的体验，不像其他酒店工作人员那样表现得像机器人。 我最深切地感谢分配给我的管家豆豆，他总是确保我的安全（作为一个外国独行旅客）并确保满足我的需求。他也是该地区的专家，并给出了非常好的当地建议，而其他酒店的员工往往无法提供。 从整个接机服务到退房过程，一切都很顺利，我从未遇到任何障碍。如果有机会，我会再来这里。我一生中住过许多豪华昂贵的酒店，这家酒店真是一颗隐藏的宝石。

This place is a hidden Gem 🤍. I travel a lot , and so far this is One of the best places I stayed in. Very cozy, elegant farm resort, the staff treated us like a family member. The details in the room and the resort is so impressive and elegant 🤍🙏🏻. They went above and beyond in everything we need. The place is far more beautiful in reality than in pictures and it was even beyond our expectations. Such a magical night, I truly felt like living a nice dream where I was treated like a princess. Thank you so much for everything and we truly appreciate Sunny’s help such a nice person. Definitely we will come back 🙏🏻🤍 she helped us from the beginning when we were lost, she answered us with very accurate informations, provided us with transportation, helped us in buying the tickets to the Zhangjiajie National Forest Park. I can’t thank the team enough 🤍

第一天到酒店下了暴雨 待在房間裏特別舒服～ 酒店的蜂蜜是自己釀製的 很濃稠 好吃～ 酒店所有服務人員都很貼心很耐心 尤其感謝管家慢慢 對張家界風土人情十分了解的同時情商很高 及時解決了我們的所有需求 服務到位～