milena_094
ngày 14 tháng 7 năm 2024
We stayed in the hotel for 3 nights and it was definitely a good experience. Upon arrival, there was some confusion with our room (the room we were accommodated was already occupied by other guest) but the reception has promptly sorted it out and upgraded our room for an apartment at no charge. Cleanliness was definitely 5/5. Most of the staff were very helpful, especially the reception team. What could be improved is spa access hours. Pool and spa are open for adult only between 8PM and 9PM. One hour so relatively a short time. However jacuzzi, hot beds, sauna were switched off at 8:45PM - a bit disappointing. Also, the hotel is located very close to Krupowki Street and Gubalowka which is definitely very convenient.
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