Czarny Potok Wellness & Spa Zakopane Centrum

Unfortunately our experience was very poor with this Hotel. May be we were just unlucky. The cleaning of Hotel and rooms leaves alot to be desired, so much so that we had to leave a day before, and book alternative accommodation. No towel change unless you go begging to reception.

Just a 2+ star hotel... Hotel is centrally located (300 mts from the main pedestrian street) in a busy but quite silent street/road. Very small and not appealing reception. The hotel has a small but pleasant garden sorrounding part of it. The decor of the hotel and rooms is old-fashioned. Our room (#226) was spacious with a small living room and had a little varanda, but it smelled like cigarette smoke. The whole hotel is a non smoking premises though. To all rooms in the 2nd and 3rd floor the acess is by stairs only, not very convenient if you're carrying lugagges or have health problems...or both. No room service available. In general quite nice staff, speaking reasonable english and willing to solve problems (e.g. our room safe got blocked and was quickly unblocked by the receptionist). Average acceptable quality breakfast, in quite a cosy area though. Old fashioned, but nice relaxing and clean spa area with a small sauna, jacuzzi and a (aprox. 10 X 5 meters size) indoor swimming pool. No outdoor acess from there, just a couple of narrow windows. It opens from 4 to 10 p.m. No slippers or bathrobes are provided, only towels. There are lockers for storage at the Spa area entrance. In our check-out date (23.06.2024) the only credit card machine available was out-of-order, so I had to go to and ATM to draw money on purpose. Outdoor hotel car park is paid (30 zlt per day). 🔹Conclusion: Not really cheap for what it offers, but it is in a touristic central zone...maybe there are better alternatives!

Good location , clean & friendly with parking opersite with a 25 zolty daily charge ,Breakfast had a good choice of food & the staff were excellent, nice swimming pool which is open from 4pm daily, the only issue we had were the beds & pillows far to soft & poor quality but overall we would recommend .