Tài Khoản Khách
ngày 26 tháng 6 năm 2024
First off, the good: Great location Wonderful made to order breakfast Amazing room with beautiful artwork, stunning floors, comfy bed, great view of the water Very spacious with modern aesthetic Hot water and coffee service outside your room I would have given this place a 5 star rating if it wasn’t for the credit card issue I encountered. Out of all the places we stayed, and we stayed 6 places during our trip, this was the only one who used a credit card machine that didn’t automatically charge me in euros and provided a confusing message asking if it was euros or US dollars without explaining what that meant. I assumed it meant if my credit card was from a US bank…. Guess I should have asked more clarification questions as I ended up having to pay an extra $100 in USD on top of my room cost, which was way above what they even listed as their conversion fees on the receipt. This was part of the Dynamic Currency Conversion scam and unfortunately I fell for it. When I reached out to them to ask them if they could refund and re-run it in Euros as a mistake was made, and that they charged over what conversion rate was listed on their receipt, they said there was nothing they could do. Unfortunately this soured what would have been a great hotel for us.
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